Nikitha has looked after my Hearingcare for the past 6 years very professionally listening to any issues and adjusting them accordingly. After my latest test, she recommended the new Phonak Eon He... See more
Location
Switch location3 County Mall, RH10 1FX Crawley, England, GB
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See what reviewers are saying
I have been supported by Nikita for six years and have utmost confidence in her expertise and kindness. My job depends on my being able to hear and working in partnership with Nikita has made it pos... See more
Very professional audiologist, would recommend. What I didn’t like was the pricing structure, boots charge £1000 more than specsavers for the Phonak Spheres, boots then offer a 10% discount which bri... See more
My appointment was on time and the hearing consultant friendly , knowledgeable and helpful. She clearly explained the results of the hearing test and discussed the implications for the type of hearin... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
3 County Mall, RH10 1FX, Crawley, England, United Kingdom
4.7
Excellent
30 reviews
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Caring and professional
5 stars for the hearing test. My mother was treated with respect and the whole procedure was explained step by step. We were given time to absorb the information and make the decision. I would have given 5 stars but for the environment, situated behind the main store room access, more care needs to be taken to prevent the trolleys crashing into the back wall which was both disturbing and distracting.
26 November 2023
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Do Not Go Here!!!!!
Do Not Go Here!!!!!
I would like to thank Boots Hearing care in Crawley for making my hearing worse. After being robbed of my money (even though I told you they didn't work for me) the finance company were advised by boots to not refund me as they felt they had done the job right. The finance company agreed I was treated badly but would not refund me under those circumstances!!! I can't wait to pay these off so that I can sell them on.
31 October 2022
Unprompted review
Reply from Boots Hearingcare - Crawley
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
Good experience
Everything was fully explained including aftercare of my In the ear aids.
30 August 2023
The audiologist was very patient
The audiologist was very patient. She explained the hearing tests and the results.
She talked me through the process of wearing and caring for my hearing aids. I bought Phonak Audeo earphones as they were the most compatible with my lifestyle. I’ve used them for a few days now and I am pleased with them.
30 August 2023
The lady who did the test was excellent…
The lady who did the test was excellent cheerful and very good at her job and she was not pressing for a sale
10 July 2023
Empathy
The area is quiet, clean and open. The staff were kind, helpful and when necessary, prepared to give an indepth explanation. Very satisfied with the service I received.
17 May 2023
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