Boots Hearingcare - Chesterfield Reviews 59

TrustScore 5 out of 5

4.8

Boots, 35-37 Low Pavement, S40 1PB Chesterfield, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Ruth in chesterfield was really good. I had a 75 minute full hearing assessment, she was extremely professional, helpful and friendly. She listened to all my needs gave a lot of advice. I can fully re... See more

Rated 5 out of 5 stars

Boots Chesterfield - Hearing Care Recently being signed off by Rebecca I found her to be very professional, kind, patient she explained every aspect of using hearing aids. I am so happy to now be abl... See more

Rated 5 out of 5 stars

We were at boots with my mum.Rebecca was amazing,looked after my mum and was very professional and talked us through everything we needed to know about my mums new hearing aids, and made my mum feel a... See more

Rated 5 out of 5 stars

I cannot thank Rebecca and Richard at the Chesterfield branch enough for all their help, care and support over the last few months. After continued ear infections and numerous hospital visits nothi... See more


Company details

  1. Hearing Aid Store
  2. Audiologist
  3. Deaf Service
  4. Hearing Aid Repair Service

Written by the company

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Contact info

  • Boots, 35-37 Low Pavement, S40 1PB, Chesterfield, England, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

59 reviews

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Rated 5 out of 5 stars

Rebecca the audiologist is superb

Rebecca the audiologist is superb, double checked my hearing loss, advised me professionally on my options and has reassured me with multiple follow up appointments. I am very satisfied with her professional service and guidance

21 May 2026
Rated 5 out of 5 stars

We were at boots with my mum.…

We were at boots with my mum.Rebecca was amazing,looked after my mum and was very professional and talked us through everything we needed to know about my mums new hearing aids, and made my mum feel at ease thank you so much we would recommend boots for all your needs.

6 January 2026
Unprompted review
Rated 5 out of 5 stars

Ruth Boots Chesterfield

Ruth, was so understanding, reassuring and caring. She put me at ease, listening to both me and my wife. I would definitely recommend Ruth to anyone thinking of facing their hearing loss.

15 November 2025
Unprompted review
Rated 5 out of 5 stars

First Visit…

My initial introduction for a hearing test then a trial, followed by an actual bespoke fitting for an aid, was overseen by Ruth who was absolutely fantastic.
Every aspect was covered clinically and professionally but with a gentle understanding of my hearing needs.

16 September 2025
Unprompted review
Rated 5 out of 5 stars

A good experience

Appointment on time.
Audiologist was friendly and welcoming. She listened to my concerns, made some adjustments and gave helpful advice. This was my fourth appointment and each time was as good.

5 September 2025
Unprompted review
Rated 5 out of 5 stars

Ruth at Boots Chesterfield

Ruth at Boots Chesterfield, was very friendly ,professional and patient,making sure I was absolutely satisfied with my new hearing aids ,with follow up visits and assisting me with the technical phone connection parts of the process .I have no hesitation in recommending her to anyone,a lovely person to deal with.

9 May 2025
Unprompted review
Rated 5 out of 5 stars

Excellent full hearing assessment

My 95 year old mother had a full hearing assessment with Ruth at Chesterfield Boots Hearingcare - it was an excellent experience. Ruth patiently explained everything to my mum before the test and patiently and thoroughly explained the results of the test.
Without any pressure to buy, my mum was offered a 45 minute test of a hearing aid which Ruth felt would improve my mum's hearing - long enough to go to Costa to test it out. In short, it significantly improved my mum's hearing despite the noticeable background noise (only one 'pardon' all the time we were in Costa compared to the many I would normally expect). Feedback from my mum is excellent too - she felt very well looked after 😀

19 August 2025
Unprompted review
Rated 5 out of 5 stars

Ruth the audiologist

Ruth the audiologist who saw my grandparents, she was brilliant and so accommodating. I feel like she fully listened to all of their issues and was able to link this back to clinical evidence. I would like to say a massive thankyou to her, all the best.

17 July 2025
Unprompted review
Rated 5 out of 5 stars

Rebecca provided excellent advice.…

Rebecca provided excellent advice and support throughout. She explained things clearly and showed me how to look after and maintain the new Cross system I've been fitted with. She helped me get to grips with the app and took me through testing the equipment in different situations. Her customer service skills were excellent and she really put me at ease.

18 March 2025
Unprompted review
Rated 5 out of 5 stars

Boots Chesterfield

Boots Chesterfield - Hearing Care
Recently being signed off by Rebecca I found her to be very professional, kind, patient she explained every aspect of using hearing aids. I am so happy to now be able to hear people better especially in group situations. I would also like to mention Ruth who I met, she was friendly & encouraging. Thankyou so much to you both Mrs Susan Tinker

4 February 2025
Unprompted review

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