First of all she was very friendly and kind she explained everything she was going to do then she showed me what was going on with my hearing and advised me what type of hearing aid would be best fo... See more
Location
Switch locationUnit 6 Crown Walk, OX26 6HY Bicester, England, GB
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What I found good about my hearing test on the 6th March,was the exercise of being allowed to walk the streets and shops with hearing adds fitted,to shop,chat etc,a good exercise I think regarding the... See more
Very helpful representative took time to explain where the problems were and possible causes. Very helpful in allowing the use of demonstration hearing aids for 20 minutes to use in different environm... See more
I decided to change my new hearing aids from battery to rechargeable. Unfortunately, the supplier insisted that my aids were returned to them by post before they would send the new ones. Why? Don'... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
Unit 6 Crown Walk, OX26 6HY, Bicester, England, United Kingdom
3.8
Great
8 reviews
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First of all she was very friendly and…very helpful
First of all she was very friendly and kind she explained everything she was going to do then she showed me what was going on with my hearing and advised me what type of hearing aid would be best for me
24 December 2024
Changing hearing aids
I decided to change my new hearing aids from battery to rechargeable.
Unfortunately, the supplier insisted that my aids were returned to them by post before they would send the new ones. Why? Don't they trust Boots to return them?
No fault of Boots or their staff, apparently this is the procedure of the supplier.
The Boots audiologist sent my aids off straightaway and the new aids arrived 3 days later but it meant 3 days of using my old NHS aids.
If the supplier had sent the new aids before the old aids were returned then the transfer could have been seamless saving both my time and the audiologists time.
11 June 2024
Bethan is kind and helpful and has been…
Bethan is kind and helpful and has been very patient with me.
31 August 2023
Disappointed
The first two appointments were very good resulting in the purchase of hearing aids for each ear. However when it came to the final collection and fitting, due to a fractured leg I was unable to attend the appointment. It was suggested that my wife attend in my place and although how to fit the hearing aids was explained this was no substitute for being shown in person. The result is I find fitting difficult and more important the aids do not seem to stay in! I feel for the amount of money involved a home visit could have been arranged. Alas, I think these will be returned.
20 September 2023
May use AI-assist with repliesRead more
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The one you let me test was not the one…
The one you let me test was not the one that I am going to have .
19 September 2023
Reply from Boots Hearingcare - Bicester
Thank you for your feedback.
We are sorry to learn of your experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and are continually improving.
We would like to reach out to discuss this further and will be in touch.
The Boots Hearingcare Team
Great service
21 August 2023
Very helpful representative.
Very helpful representative took time to explain where the problems were and possible causes. Very helpful in allowing the use of demonstration hearing aids for 20 minutes to use in different environments resulting in the decision to go forward with the recommended aids.
26 April 2023
The street walk exercises!.
What I found good about my hearing test on the 6th March,was the exercise of being allowed to walk the streets and shops with hearing adds fitted,to shop,chat etc,a good exercise I think regarding the test!
7 March 2023
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