Very helpful, good manners, Interested in what she was doing. One problem as we have hearing difficulty the lady talked too fast needs to slow down in her line of work. As for the device there is no... See more
Location
Switch locationBoots, The Harpur Centre, MK40 1TN Bedford, England, GB
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See what reviewers are saying
The hearing aid audiologist Mahnoor was so helpful and professional the way she went through everything in detail without any pressure to purchase.We are very pleased with the hearing aids and TV conn... See more
I’ve just seen Noori again👌🏻👌🏻 Honestly, This young lady is so kind, patient n caring and her efficiency is absolutely excellent!!! She is such a ‘people’ person who is such a credit to ‘Boots’... See more
I wanted to email to share my praise for the impeccable level of customer service that Mahnoor provided to me today at my hearing appointment. The care and time that Mahnoor took today was tru... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Contact info
Boots, The Harpur Centre, MK40 1TN, Bedford, England, United Kingdom
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Consultant was good!
Noori excels in peoples skills
Noori excels in peoples skills. She is very welcoming and comfortable to be with and efficient. Natural teacher and has great attention to detail.
Good service
Helpful and friendly staff
Helpful and friendly staff, clear instructions, understanding of difficulties and a very pleasant experience overall.
knowledgeable
Helpful, knowledgeable hearing tester who explained each part of the tests clearly.
A very positive experience
Every step of the hearing test and the pros and cons of different hearing aids were fully explained. I feel confident in using my newly acquired hearing aids and know where to go to for advice should I need it.
The Efficient n Lovely Noori 👌🏻👌🏻
I’ve just seen Noori again👌🏻👌🏻
Honestly, This young lady is so kind, patient n caring and her efficiency is absolutely excellent!!! She is such a ‘people’ person who is such a credit to ‘Boots’ I’m so pleased she is my audiologist n hope she will always be at the Bedford Boots….🤞🏻🤞🏻
5 stars
5 stars! The Audiologist was very helpful, completely put me at ease during the hearing test and recieved expert advice on the results. Will certainly recommend Boots Hearing Care to relatives and friends.
Stunning service
Stunning service , Mahnoor Saleem went out of her way to help with the fitting and adjustments from the first appointment to the last
Clear and competent service.
Splendid service
The audiologist was patient and supportive and an excellent knowledge. Gave clear and comprehensive information.
What a difference the hearing aids have made
The hearing aid audiologist Mahnoor was so helpful and professional the way she went through everything in detail without any pressure to purchase.We are very pleased with the hearing aids and TV connector which has made so much difference to us both.Thank you to Mahnoor.
Visit to the audiologist
Very impressed with the service and care taken.
The young lady audiologist was obviously very knowledgeable.
Amazing customer service with genuine empathy and considerate approach
I wanted to email to share my praise for the impeccable level of customer service that Mahnoor provided to me today at my hearing appointment.
The care and time that Mahnoor took today was truly appreciated. She explained everything in so much detail. Honestly the way she explained everything was so helpful and the first time anyone has actually taken the time to do so. I was comfortable and all my questions were clearly answered.
Please can this feedback be shared with the senior management at the Bedford, Boots hearing centre in the store and the store management as she really deserves recognition for the empathy can care she has for customers.
I am pleased to say I'll be getting a new pair of hearing aids on Friday and thanks to Mahnoor and her help I'll be more confident again
Staff welcoming and certainly made took…
Staff welcoming and certainly made took time to talk to you about the procedure etc
Professional.
Noori was very professional
Noori was very professional, knowledgeable and thorough. We were pleased with experience
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