Bon Accord Life Reviews 

1,135
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 137 reviews, reviewers overwhelmingly had a great experience with this company. People consistently share that the staff members are extremely helpful, patient, and exceptionally knowledgeable when guiding them through various policy choices. Reviewers often describe phone conversations as natural and engaging, appreciating that representatives listen carefully without creating any sales pressure. Consumers greatly value the transparent explanations provided during calls, making it straightforward to select coverage matching personal requirements. Buyers are genuinely happy to secure affordable protection plans that successfully deliver long-term security and financial relief. Individuals frequently express willingness to recommend these professional services to their family and friends.

What people talk about most

Staff

People report positive experiences with staff, highlighting that team members are consistently courteous,... See more

Customer service

Clients share positive opinions on customer_service, noting that advisors are consistently helpful,... See more

Service

Reviewers mention positive feedback about service, highlighting a seamless and straightforward process when... See more

User experience

Customers consistently note positive experiences with user experience, highlighting an easy process and clear... See more

Price

Customers had positive experiences with price, consistently finding affordable and competitive options that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had an absolute amazing conversation with Akheel Rehman today. Called up for home insurance, ended up reviewing my policy saving me money and giving additional benefits!! Such an easy conversation a... See more

Rated 5 out of 5 stars

For me the biggest attraction dealing with Tina was that there was no hard sell. My circumstances are not standard by any stretch of the imagination, but she was able to help me through the web of l... See more

Rated 5 out of 5 stars

Both Sarah Jane & Kayleigh, deserve awards. I cancelled my policy, due to another company stating I was getting a better deal. But this was not the case. I got back intouch with Sarah Jane, t... See more

Rated 5 out of 5 stars

Mary was absolutely amazing, very patient and took the time to understand what kind of life cover I need. She was mindful of what I could comfortably afford in terms of a monthly premium. She went thr... See more


Company details

  1. Insurance Broker
  2. Life Insurance Agency

Information provided by various external sources

Ever wonder what it must feel like to know that you have it covered… Peace of mind that tomorrow is taken care of? Today is the perfect day to make it happen. We're committed to protecting your tomorrow. Welcome to Bon Accord Life.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 25% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(1,135)

135 reviews in the last 12 months

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Rated 5 out of 5 stars

Akeel Rahman

Your member of staff, Akeel Rahman was very professional and had a great sense of humour. The fact that he supports Birmingham FC probably confirms that he has a sense of humour! He explained the options very well and in fact saved me money. The process, as you will know, is quite detailed and took about 40 minutes, his skill was excellent, I would recommend this product to anyone.

10 June 2025
Unprompted review
Rated 5 out of 5 stars

Akeel was very professional and…

Akeel was very professional and knowledgeable, he made the process of arranging the insurance easy and even had a laugh or two along the way. I would highly recommend him and his company if you need insurance.

4 June 2025
Unprompted review
Rated 4 out of 5 stars

Bonaccord Life

It was very nice to talk to a person who was friendly and polite.
Akeel explained everything and it helped me to make an informed choice. He never tried to force me in to something I didn't need.
He explained everything so I could understand what I was buying.

28 May 2025
Unprompted review
Rated 5 out of 5 stars

So helpful and welcoming into making…

So helpful and welcoming into making this a easy process with a smile , really kind a d helpfull Akeel Rahman is a top bloke and i highly recommend him . I am so thankfull they got in contact and managed to find me cover ASAP as a diabetic

26 May 2025
Unprompted review
Rated 5 out of 5 stars

Very professional

Lisa was very professional and took the time to explain clearly, she spoke clearly and listened to me also. Overall a very nice phone call

21 May 2025
Unprompted review
Rated 5 out of 5 stars

Very well explained service

Very well explained service . Would recommend. Akeel managed to extend my policy for me to the age of 90 for a little bit extra than my current one but it’s a better deal and peace of mind .

19 May 2025
Unprompted review
Rated 5 out of 5 stars

My experience with Kayleigh was 10 out…

My experience with Kayleigh was 10 out of 10! She was very professional and took time to explain all my questions. She provided a first class experience something we don’t get very often these days. The company are very blessed and lucky to have her 🙏

14 May 2025
Unprompted review
Rated 5 out of 5 stars

Thank you

Akeel made it very easy to renew my Life Insurance, he managed to save me a few pounds, as well as increasing the term length to 80yrs, and pointed me toward Vitality Life, which really suits my lifestyle. He was also super friendly, making the long and rather morbid at times process much more fun!

13 May 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Tina was lovely and took lots of time to go through my options, made sure I understood everything and made sure I got everything I was looking for. Very friendly and genuine too. Thanks again Tina

5 May 2025
Unprompted review
Rated 5 out of 5 stars

Akeel is the best!

Akeel is fantastic! Explained everything and got it all sorted in 1 phone call, after struggling to get cover, he knew what to do and made it really easy. Really recommend for peace of mind.

1 May 2025
Unprompted review
Rated 5 out of 5 stars

Akeel was really helpful

Akeel was really helpful with everything. His attitude was professional but made me feel that I was an Important customer to him and not just a number. He discussed my reasons for having the policy and searched for ways he could help me Improve my holdings. I would recommend him to anyone who is looking for help and advice.

28 April 2025
Unprompted review

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