Bon Accord Life Reviews 

1,135
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 137 reviews, reviewers overwhelmingly had a great experience with this company. People consistently share that the staff members are extremely helpful, patient, and exceptionally knowledgeable when guiding them through various policy choices. Reviewers often describe phone conversations as natural and engaging, appreciating that representatives listen carefully without creating any sales pressure. Consumers greatly value the transparent explanations provided during calls, making it straightforward to select coverage matching personal requirements. Buyers are genuinely happy to secure affordable protection plans that successfully deliver long-term security and financial relief. Individuals frequently express willingness to recommend these professional services to their family and friends.

What people talk about most

Staff

People report positive experiences with staff, highlighting that team members are consistently courteous,... See more

Customer service

Clients share positive opinions on customer_service, noting that advisors are consistently helpful,... See more

Service

Reviewers mention positive feedback about service, highlighting a seamless and straightforward process when... See more

User experience

Customers consistently note positive experiences with user experience, highlighting an easy process and clear... See more

Price

Customers had positive experiences with price, consistently finding affordable and competitive options that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had an absolute amazing conversation with Akheel Rehman today. Called up for home insurance, ended up reviewing my policy saving me money and giving additional benefits!! Such an easy conversation a... See more

Rated 5 out of 5 stars

For me the biggest attraction dealing with Tina was that there was no hard sell. My circumstances are not standard by any stretch of the imagination, but she was able to help me through the web of l... See more

Rated 5 out of 5 stars

Both Sarah Jane & Kayleigh, deserve awards. I cancelled my policy, due to another company stating I was getting a better deal. But this was not the case. I got back intouch with Sarah Jane, t... See more

Rated 5 out of 5 stars

Mary was absolutely amazing, very patient and took the time to understand what kind of life cover I need. She was mindful of what I could comfortably afford in terms of a monthly premium. She went thr... See more


Company details

  1. Insurance Broker
  2. Life Insurance Agency

Information provided by various external sources

Ever wonder what it must feel like to know that you have it covered… Peace of mind that tomorrow is taken care of? Today is the perfect day to make it happen. We're committed to protecting your tomorrow. Welcome to Bon Accord Life.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 25% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(1,135)

135 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Bonaccordlife.com

What a company, Tina Brazier was absolutely fantastic in helping me find the right cover I wanted, Great asset to the company, Not pushy at all, Gave me plenty of time to read through the information packs, Will use again! Thank you.

28 April 2025
Unprompted review
Rated 5 out of 5 stars

Akeem offered great service

Akeem offered great service. Always informing you of your options and how you can get the best out of the deal. I am very happy with his service as he has managed to save me £10 a month.

22 April 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

Akeel was very helpful and knowledgeable, getting me a great deal on my life insurance and critical illness cover. Very professional and humorous making the process very easy.

15 April 2025
Unprompted review
Rated 5 out of 5 stars

Friendly & professional Staff.

The call handler Tina Brazier was very friendly, professional and made the process very easy to complete and understand by explaining all the information very clearly. There was no pressure to agree to anything that I didn't want to and made the call very relaxing.

26 March 2025
Unprompted review
Rated 5 out of 5 stars

Profitable conversation with Akeel

Just had a very interesting, informative and profitable conversation with Akeel Rahmen regarding life insurance. He was friendly, chatty but not pushy. I was made aware of options available to me and my choice was respected. I got a much better deal on my life insurance sorted out for only a minor increase in my monthly payment, so thank you for that Akeel. I would definitely rcommend him as someone to speak to if you are seeking advice.

18 March 2025
Unprompted review
Rated 5 out of 5 stars

After my new insurance advisor Akeel…

After my new insurance advisor Akeel from Birmingham helped me sort my income protection out, he pitched a new insurance cover that he thought will benefit me. Again he was very patient enough to give me time to think about this new policy and it's benefit. I reached out to Akeel and he responded and assisted me to set out this policy. Again I highly recommend him to anyone who needs insurance advice and other insurance policies that are essential and beneficial. Thank you Akeel

18 February 2025
Unprompted review

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