BoilerBoiler Reviews 

350
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 79 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently describe the overall service as exceptionally efficient, professional, and reliable throughout every single stage of their home heating improvement projects. Many individuals note that getting their complex systems maintained or repaired is always handled with remarkable attention to detail and care. Some reviewers were happy with how quickly engineers arrived to resolve urgent breakdowns and restore essential hot water promptly without delays. Local people also deeply appreciate the friendly staff who communicate clearly, answer all questions thoroughly, and leave work areas extremely clean and tidy afterwards.

What people talk about most

Service

Reviewers highlight high satisfaction with the service, consistently praising the team for being punctual,... See more

Staff

Customers consistently note positive experiences with staff, highlighting that engineers arrive promptly,... See more

Quality

Users describe satisfaction with quality, noting that all work is carried out to a high standard and... See more

Response time

People report positive experiences with response time, highlighting fast assistance and prompt service.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Probably, Like many. I failed to follow up on my boiler servicing after COVID. Just before Christmas my boiler kept losing pressure and required trips into the loft to re pressurise. We manged to limp... See more

Rated 5 out of 5 stars

First time I have used Boiler Boiler. What a relief. Unlike previous service company, Boiler Boiler turned up well within the time window promised. Engineer was pleasant and courteous. Work was comp... See more

Rated 5 out of 5 stars

Problem with our boiler fixed within hours of fault occuring two weeks ago. Also Annual Service carried out today. Excellent efficient service all round. We are new to Company and will certainly use a... See more

Rated 5 out of 5 stars

Just had our boiler serviced and new gas certificate issued. Fantastic service as always, arrived on time very friendly did a great job. Very respectful as it was wet out removed shoes without even b... See more


Company details

  1. Boiler and Heating Service
  2. also in
  3. Heating Contractor

Written by the company

Expert heating. Trusted at home. BoilerBoiler is the trusted local heating company for Southminster, the Dengie, Maldon and surrounding areas. Established in 2015, our friendly, fully qualified engineers are Gas Safe and OFTEC registered, with the experience to look after gas, LPG and oil heating systems safely and properly. We help homeowners, landlords and residents of mobile homes, static caravans, park homes and holiday lodges. Our services include boiler and heating repairs, annual servicing, new boiler installations, LPG and oil heating services, landlord gas safety certificates and BoilerCare monthly plans. Whether you have no heating, need a reliable annual service or are considering a new boiler, we provide clear advice, dependable appointments and quality workmanship without the hassle. Finance options are available on new boiler installations, subject to status and terms. BoilerCare gives customers ongoing support and peace of mind, with a choice of plans for different boiler types and levels of protection. We are a local team trusted by hundreds of customers for fast responses, friendly service and work completed properly. No stress. No chasing. Just sorted.


Contact info

4.9

Excellent

TrustScore 5 out of 5

350 reviews

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4.9

All reviews

(350)

66 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Mark has been servicing our boiler for…

Mark has been servicing our boiler for the last 4 years. He always provides a reliable and professional service and we shall continue to use his business in the future.

4 December 2024
Unprompted review
BoilerBoiler logo

Reply from BoilerBoiler

We are delighted to have your continued business! Thank you for taking the time to leave us a 5* review - it is really appreciated.

Rated 5 out of 5 stars

Have used Mark & team a few times…

Have used Mark & team a few times always reliable, responsive polite, honest, knowledgeable & pup friendly is always a plus for me!
Thank you Mark & team

18 November 2024
Unprompted review
BoilerBoiler logo

Reply from BoilerBoiler

Thank you for taking the time to leave us a 5* review! Seeing the pup was a delight! Hope to work with you again in the future.

Rated 5 out of 5 stars

Thank you for your customary friendly…

Thank you for your customary friendly and professional service.We are delighted to support a local business.Keep up the good work!

29 November 2024
Unprompted review
BoilerBoiler logo

Reply from BoilerBoiler

Thank you Harry for leaving us a 5* review! We look forward to working with you again in the future.

Rated 5 out of 5 stars

Very good service

Very good service, professional and on time

21 November 2024
Unprompted review
BoilerBoiler logo

Reply from BoilerBoiler

Thank you for leaving Boiler Boiler a 5* review!

Rated 5 out of 5 stars

Great service

Very helpful through service
Thank you

18 November 2024
Unprompted review
BoilerBoiler logo

Reply from BoilerBoiler

Thank you Ben for leaving Boiler Boiler a 5* review! Very much appreciated.

Rated 5 out of 5 stars

Amazing service

Amazing service. A very thorough boiler service. Thank you

18 November 2024
Unprompted review
BoilerBoiler logo

Reply from BoilerBoiler

Thank you for leaving Boiler Boiler a 5* review. We hope to have the opportunity to work with you again in the future!

Rated 5 out of 5 stars

Just excellent in everyway as usual

Just excellent in everyway as usual. A pleasure to deal with and so good to know that experience and expertise is assured by BoilerBoiler!!!

Well done and crack on!!!

14 November 2024
Unprompted review
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Reply from BoilerBoiler

Our job is so much easier by having an excellent customer base! So thank you for leaving Boiler Boiler a 5* review - it is very much appreciated.

Rated 5 out of 5 stars

I was very impressed with boilerboiler

I was very impressed with the competitive price quoted and the promptness of the works that were carried out. The guys turned up at the time arranged and were very professional and friendly, and completed the works satisfactory.

3 November 2024
BoilerBoiler logo

Reply from BoilerBoiler

Thank you for taking the time to leave Boiler Boiler a 5* review. We are delighted that you are pleased with the service you received from us. Hope to do business with you gain in the future!

Rated 5 out of 5 stars

Absolutely no hesitation in…

Absolutely no hesitation in recommending Mark & the team. Never had a problem whenever we have called them up. Efficient, clean & friendly service. 👍

11 November 2024
Unprompted review
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Reply from BoilerBoiler

Thank you Steve for leaving Boiler Boiler a 5* review - it is very much appreciated! Look forward to continuing working with you and assisting where we can!

Rated 5 out of 5 stars

Great team, great service

We have used Mark and his team many times. They are always excellent. From small jobs to complete school toilet block refits - never any issues and always respond quickly when we have an emergency situation.
Quotes are always competitive too.
Cannot recommend highly enough

4 November 2024
Unprompted review
BoilerBoiler logo

Reply from BoilerBoiler

We have enjoyed building a great working relationship with you and really appreciate you taking the time to leave us a 5* review here!

Rated 5 out of 5 stars

Recently had a boiler change and we are…

Recently had a boiler change and we are very pleased , Mark came and gave a competitive quote when he said he would ,then fitted us in for the install quickly ,His engineers were both polite , respectful and clean .
Mark answered any questions we had straight away .
Would 100 % recommend .
Thanks

1 November 2024
Unprompted review
BoilerBoiler logo

Reply from BoilerBoiler

Thank you so much for leaving a review it is very much appreciated! We hope to work with you again in the future!

Rated 5 out of 5 stars

5 stars

5 stars! Great from start to finish. Arrived to quote when they said. Have a competitive quote which was accepted and turned up to fit the boilers when they said. Everything left clean and tidy. Can’t fault Mark and his team. Thank you!!

14 October 2024
Unprompted review
BoilerBoiler logo

Reply from BoilerBoiler

We are delighted that you are happy with the service you received from Boiler Boiler! We do hope to work with you again in the future!

Rated 5 out of 5 stars

Boiler Boiler are customer focused.

Boiler Boiler are polite, courteous, return calls, and arrive on time, they fitted my boiler last year, (2023) and I called them to undertake a yearly service, work undertaken efficiently, by two very polite engineers. Would definitely recommend

15 October 2024
Unprompted review
BoilerBoiler logo

Reply from BoilerBoiler

We pride ourselves on good customer service and working in our local community is very rewarding!
Thank you for taking the time to leave us 5* feedback it is important for us as a local business to ensure our customers are pleased with the service they receive. Thanks again Karen.

Rated 5 out of 5 stars

The repair man just get on with the…

The repair man just get on with the job. Knew exactly what to do, and was done in no time at all.

28 October 2024
Unprompted review
BoilerBoiler logo

Reply from BoilerBoiler

We appreciate you taking the time to leave us a 5* review. We hope to work with you again in the future! Thanks again.

Rated 5 out of 5 stars

Reliable and punctual even for…

Reliable and punctual even for quotes/estimates, new rads installation, neat pipe work, always see's the job through.
Trusted Tradesmen.

22 October 2024
Unprompted review
BoilerBoiler logo

Reply from BoilerBoiler

Thank you Nigel for taking the time to leave Boiler Boiler a 5* review.
With your review we have reached the 200 benchmark of positive reviews feedback! Thank you again - it is very much appreciated!

Rated 5 out of 5 stars

Sink/ tap and boiler fast

Sink/ tap and boiler fast, efficient, friendly. This man is a tidy worker and I'm so glad he installed my boiler his pipe work Is neat and the tap and sink look fantastic. I will always use him for any plumbing work.

24 October 2024
Unprompted review
BoilerBoiler logo

Reply from BoilerBoiler

Thank you Antoinette for taking the time to leave Boiler Boiler a 5* review. We are delighted that you are pleased with the work carried out.

Rated 5 out of 5 stars

Excellent service from Boiler Boiler…

Excellent service from Boiler Boiler and cannot praise them highly enough. Mark was excellent and professional in his work providing us with a thorough service along with accompanying photos of the works that have been completed. Very friendly and would 100% recommend.

24 October 2024
Unprompted review
BoilerBoiler logo

Reply from BoilerBoiler

Thank you for leaving us a 5* review - very much appreciated when people have busy lives - means a lot to us!

We hope to work with you again in the future - again thank you!

Rated 5 out of 5 stars

Great service

Great service, turned up when he said he would, job completed swiftly and efficiently. Wouldn't hesitate to recommend Boiler Boiler to anyone.

14 October 2024
Unprompted review
BoilerBoiler logo

Reply from BoilerBoiler

Thank you for the review and the recommendation! We hope to work with you again in the future.

Rated 5 out of 5 stars

Fabulous Service

Fabulous service from Mark, we are very grateful he managed to squeeze us into his busy day. He sorted the problem in no time. We wouldn't hesitate to use again. Thank you

10 October 2024
Unprompted review
BoilerBoiler logo

Reply from BoilerBoiler

We appreciate you taking the time to provide 5* feedback! Glad that we could help you. Look forward to working with you again in the future.

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