Zatu Games Reviews 

The ordering process was fast and easy. Company provided excellent communications during the shipping process. For an item that had to go through US customs, it arrived quickly and with no issues.

Quick and easy experience, and got my parcel earlier than expected. There was a slight dent in one of the games but nothing too major.

Excellent company. Have always delivered products extremely quickly and in excellent condition.

Great service

Very happy with my purchase, as always :)

Everything was easy to find and purchase. Considering I had the game shipped to the US, the shipping fee was very reasonable and the game arrived in a timely manner!

I was able to get a game i really wanted but couldn't find elsewhere. The price was great and shipping was fast!

Everything went wrong.
Zatu didn't send me items with options I payed for and because of that I did't recieve them.
And even more they refunded me difference between 24 and 48h delivery. Complete disgrace

Wast variety of things to buy for war games. Fast delivery and great prices.

I bought a copy of Kingmaker 2 from Zatu as it was well-priced but I was a little wary as some reviews are poor (for both Zatu and Evri). In fact it turned up quickly and on time (I had paid the extra £1 for next day delivery so Evri wouldn't have it for too long), very well-boxed and in perfect condition so I am very pleased that I chose to buy from Zatu. It was all very efficient.

competitive prices and quick shipping - not much else you can ask for!

I have been a good customer of Zatu over the years, but no more. For the first time in nearly 10 years, I received a damaged book through the post, clearly through mishandling by the courier company, and sent an image of this through to the customer service. They dismissed it as “cellophane damage only” when it was not and clearly my book had suffered significant dent right across the middle. Usable, but definitely damaged.

Zatu have now switched to using Evri as a cheap courier for their £2.99 delivery service where they used to charge this for Royal Mail. They are a big company that has no threshold for free delivery, and now charges £4.99 for the Royal Mail to handle goods instead.

Based on my experience of their customer service, which is accusing me of trying to scam them into a refund, and their inflated delivery charges I will not be returning to Zatu again.

paid for a pre ordered game. They game did not get released for several years and when it came out, they did not send it. I emailed the company about when to expect the game. 6 months later they still have not responded or refunded the money.

The delivery was fast, I was kept up to date on it’s status and the product was great.

Fast and perfect, thx

still no parcel
scam ???
either return money or deliver parcel

My order had missing items, but Zatu claimed it was an error in their listing, so wouldn't fulfill the order I paid for.

Worse still, that same listing is still up on their website, showing the same misinformation that fooled me.

I also had to chase up on a second delivery they had forgot to send out.

I do not recommend buying from this company, and me and my gaming group will be ordering elsewhere going forward.

Great company, quick, reliable and very good prices - Recommended!

Great delivery. Arrived promptly and well packaged.

I have played the game before, so much fun. I was porch pirated so somebody new is hopefully learning the job of this really really fun game!