Blue World Pools Reviews 4,314

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 344 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness and professionalism, noting their knowledge and respectful approach. The service, including installation, is consistently described as excellent, with many appreciating the efficiency and quality of the work. People are particularly satisfied with the product itself, highlighting its quality, ease of maintenance, and the enjoyment it brings. However, some customers reported issues with communication, mentioning instances where sales representatives did not follow up as promised or that their calls were not returned. A few other people also felt that the customer service was occasionally unprofessional, with some experiencing unaddressed concerns or feeling that their issues were not adequately resolved.

What people talk about most

Staff

Consumers generally express satisfaction with the staff, highlighting their professionalism, helpfulness, and... See more

Service

Reviewers mention positive feedback about service, highlighting the professional and helpful customer... See more

Facilities

Reviewers highlight positive aspects of facilities, with many expressing their love for their pools and how... See more

Customer service

Users describe positive interactions with customer service, highlighting their helpfulness, pleasant... See more

Product

Customers had positive experiences with product. Many reviewers are highly satisfied with their pools,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Sales was great. Service department is very busy hard to contact but once you get them they were very patient and made sure all our answers were complete. Luther went above and beyond helping us get w... See more

Rated 5 out of 5 stars

We had pool installed Sept 2025, too late to use it before winterizing it. We uncovered it early May 2026. So impressed with the clarity of the water after taking the cover off and with these ease o... See more

Rated 5 out of 5 stars

Phil got the save- Thanks for reaching out Phil and making sure all ends were net. Failed promises. They’ll tell you whatever they think you want to hear, but when it’s time for them to give th... See more


Company details


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
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1-star

Replied to 34% of negative reviews

Typically replies within 1 month

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Rated 4 out of 5 stars

Misleading sale person but office and…

Misleading sale person but office and installation was good

13 April 2026
Unprompted review
Blue World Pools logo

Reply from Blue World Pools

Penny,
Please reach out to me at 1 800 706 0907 ext 3031, Sean Warren. I would like to learn from your experience and do what we can to make it up to you!

Rated 1 out of 5 stars

They mislead us and didn't tell us they…

They mislead us and didn't tell us they would put a lean on our house. Now I'm stuck with a pool that had more interest then they explained.

1 August 2025
Unprompted review
Blue World Pools logo

Reply from Blue World Pools

This is simply not true. Blue World Pools has specific policies in place to make sure our customers are well aware of the lien provision including but not limited to signed documents and memorialized phone calls. I am happy to provide this information to the customer. Please call me at 1 800 706 0907 ext 3031, Sean Warren

Rated 1 out of 5 stars

Do NOT go through this company

Do NOT go through this company! They run your credit without your knowledge or consent! I spoke to 3 people about how it is illegal to run my credit without my knowledge or consent and they ALL 3 hung up on me! Instead of them dealing with the matter they are trained to hang up on you! They are extremely unprofessional. If they can't be upfront about running credit or even talk to you about running it without your permission then clearly they are not trust worthy.

6 April 2026
Unprompted review
Blue World Pools logo

Reply from Blue World Pools

Michael,
Blue World Pools did not do this. Please call me direclty at 1 800 706 0907 ext 3031, Sean Warren. I am happy to resolve this to your complete satisfaction.

Rated 1 out of 5 stars

Called about product and pricing guy i…

Called about product and pricing guy i spoke with was very rude wouldn't even talk to me about prices because I told him we wouldn't be ready to purchase for another about a month he said he could have pool installed in 48 to 72 hours I again told him we would be ready to purchase in a month or so and he hung up on me mid sentence didn't even tell me about products or prices just worry about making a fast sell

3 April 2026
Unprompted review
Blue World Pools logo

Reply from Blue World Pools

Christine,
I am very sorry for your experience. We value your interest. There is no excuse for anyone from customer support to be anything but professional. Please call me a 1 800 706 0907 ext 3031, Sean Warren. We have many customers that are planning ahead this is very normal!

Rated 5 out of 5 stars

Blue World Pools - Great Experience

Great team excavated and installed the pool. We followed the well organized instructions on how to maintain the pool and winterize it. The Ultra Blu copper ionizer kept the water crystal clear all summer. Ordering new Ultra Blu chamber was very easy. We have had a great experience with Blue World Pools and love the pool.

1 April 2026
Unprompted review
Rated 4 out of 5 stars

Blue World Pools

The guys had to dig out some of the yard to level it out for the pool. Did good job getting it ready. Explained everything at the end for running the pool and even closing it up.
Only thing I wish is that they would have leveled out the dirt they dug up.
Other than that, haven’t had any issues with pool!

1 August 2025
Unprompted review
Rated 5 out of 5 stars

10 out 10

They made the whole experience getting a above ground pool very easy and simple!!! Thank you Blue World Pool we really appreciate it❤️

31 March 2026
Unprompted review
Rated 1 out of 5 stars

Incompetent!

Incompetent!! Was told I had an appointment today and with no phone call , they just cancelled it so I'm waiting and hear nothing. I call to find out what's up and the lady that answered was disrespectful and rude. When I asked why no one called she said she would transfer me and no one answered. Don't do business with people that don't respect customers.

30 March 2026
Unprompted review
Rated 1 out of 5 stars

I would rate 0 but I can't the sales…

I would rate 0 but I can't the sales lady took over 2 hours and lied the entire time and then got upset when my husband said it was too high all because she was trying to take advantage of my elderly mother in law I don't recommend this company to anyone and then she chose to cry and pick a fight with my husband when leaving my property

29 March 2026
Unprompted review
Rated 5 out of 5 stars

Blue World Pools! Top Notch!!!

We had Blue World Pools install our pool a few years ago and we’re still really enjoying it. The quality is solid and it’s held up well over time.
It’s been great for family time and relaxing on weekends. The installation team was professional, and overall we’re happy with the results. Would recommend them.

26 March 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience, the installation was very professional and we love our new pool, as a new pool owner I have had some questions and I hsve always received exceptional customer service whenever I have called Blue World Pools. Highly recommend.

26 March 2026
Unprompted review

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