Sales was great. Service department is very busy hard to contact but once you get them they were very patient and made sure all our answers were complete. Luther went above and beyond helping us get w... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We had pool installed Sept 2025, too late to use it before winterizing it. We uncovered it early May 2026. So impressed with the clarity of the water after taking the cover off and with these ease o... See more
Phil got the save- Thanks for reaching out Phil and making sure all ends were net. Failed promises. They’ll tell you whatever they think you want to hear, but when it’s time for them to give th... See more
4.4
Excellent
4K reviews
Replied to 34% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My Blue World Pool
The pool is great and the installation was excellent. Customer Service is very helpful and responsive.
28 April 2026
Unprompted review
Blue World Pools did a fantastic job…
Blue World Pools did a fantastic job with putting in our pool. We love it and the family loves coming and hanging out.
27 April 2026
Unprompted review
The set up was good price a little steep
25 April 2026
Unprompted review
Scam scam scam
Do not buy from this company they are a ripoff. First of all they are overpriced. Once you speak to the sales representative you will never hear from them again , finance is a joke and so is customer service noone knows anything. No way to cancel within 3 days noone answers phone. This place is a SCAM!!!!!!
16 April 2026
Unprompted review
Where do I even start got my order…
Where do I even start got my order months after it should have been here the installers did a sloppy job, pool cleaner sent doesn’t work had a replacement and still having issues. Have sink wholes at bottom of the pool had to drain the whole pool to have them come try to fix and still have sink holes at the bottom. Was very excited at first now very frustrated and this pool isn’t cheap. I would shop around before coming to Blue World Pools. They do have good customer service though that is one plus.
23 August 2025
Unprompted review
Reply from Blue World Pools
Brandy,
I am very sorry for your experience. Jeff Timmerman, the head of installation and service, will immediately reach out to help resolve your issues. We want the opportunity to turn your experience around! My organization takes great pride in doing a quality job that will last. If there is anything I can do for you please feel free to contact me directly at 1 800 706 0907 ext 3031, Sean Warren.
Love our pool had it four years now
24 April 2026
Unprompted review
The best
The techs were extremely nice and very friendly. Answered all of my questions in full detail. And the customer service over the phone is very pleasant always can tell they have a smile on their face.
12 July 2025
Unprompted review
Our experience was fantastic
Our experience was fantastic. Love our New Pool.
23 April 2026
Unprompted review
Great experience with Blue world pool
Great experience with Blue world pool. Great customer service when I need help.
23 April 2026
Unprompted review
Sean Warren can never be contacted …
Sean Warren can never be contacted concerning any matter. It's as he doesn't exist. One year after they claim they couldn't take payment from my bank account they call. Bank manager verified they never tried, bank statements also showed nothing. Can't install pools in state of Georgia
RIP off company. Sean I have tried calling you on that number and extension. Never received a single call back after I left numerous voice mails. I never disputed transactions . Your company will harass people consistently all day long. Your Financial Department will call customers liars, will not believe bank statements nor take money out of your accounts for payments. So I tried . Show people the truth about your company. Blue World Pools isn't even BBC ACCREDITED.
21 April 2026
Unprompted review
Reply from Blue World Pools
Again, I am happy to speak with you anytime, my direct line is 1 800 706 0907 ext 3031, Sean Warren. I look forward to speaking with you. I can provide all the documented contact efforts on our behalf. Once we receive a dispute we do not run that card again. That is the correct way to operate when collecting money. Why would we run the same card again? To get another dispute? Furthermore common sense dictates if you weren’t making the payment and wanted to do so you would call us! If your mortgage company didn’t take your payments wouldn’t you call them? We certainly had been calling and you were avoiding our calls. The last time we tried to reach you was in January! If you are eager to bring your account current please call me at that number any time. I would like the opportunity to sort through our differences. Thank you for your time in this matter. Again Blue World Pools can install pools in Georgia. Keeping a customer current is a priority, we would never ever not run a customer’s payment intentionally. Blue World Pools currently has an A+ rating with the BBB.
If I could give less than one star I…
If I could give less than one star I would! We made a appointment for them to come out, they call and reschedule it for the following day. We waited around all day (Saturday) they never showed up or called. I had to call them after they were 3 hours past the set time. They rescheduled again for later in the week.... when that day come the same thing again. Horrible service no techs show up!
17 April 2026
Unprompted review
Reply from Blue World Pools
I am very sorry for your inconvenience. The first time the representative was running late from a previous appointment. If an appointment can’t be kept for any reason it is a policy to reach out to the consumer to let them know and reschedule prior to the appointment time. You should have been contacted as soon as we became aware the appointment time could not be kept, I greatly apologized. I am happy to speak to you and can reached at 1 800 706 0907 ext 3031, Sean Warren.
THEY ARE A COMPLETE SCAM
THEY ARE A COMPLETE SCAM. CUSTOMER SERVICE SUCKS. THEY PURPOSLY AVOID YOUR CALLS SO THAT YOU CANT CANCLE. IF U CANCLE AFTER 3 DAYS AFTER YOUR APPOINTMENT THEY CHARGE YOU 50% OF THE PURCHASE PRICE. AND BY THE WAY THE POOLS ARE NOT $399 THEY RANGE FROM $16,000 AND $45,000. THEY IMMEDIATELY REFER YOUR CASE TO COLLECTIONS IF U REFUSE TO PAY THE 50% TO CANCLE. STAY CLEAR OF THIS COMPAY BY ANY MEANS NECESSARY. YOU ARE BETTER OFF BUYING A POOL FROM WALMART
21 April 2026
Unprompted review
Reply from Blue World Pools
Mikesha,
We received a phone call 2 weeks after the purchase. We have no other record whatsoever. There is section of the contract all customers must initial so to elimate any confustion that states, "Purchaser(s) acknowledge and agree that this pool contract can not be cancelled by telephone. Any cancellation must be done with the notice with the "notice of cancellation" located at the bottom of the contract." We wanted to make sure situations like this would not happen. The three business day cancellation period is a state and federal law, not something Blue World Pools invented. Blue World Pools has since resolved our differences with Mikesha to her complete satisfaction. If there is anything further my organization can do please feel free to reach me directly at 1 800 706 0907 ext 3031, Sean Warren.
Family time memories!!
We love our pool and enjoy time with our family making memories!!! Thanks Blue World!!
20 April 2026
Unprompted review
The product and install of pool was…
The product and install of pool was great. There customer service was excellent
18 April 2025
Unprompted review
We are loving our pool
We are loving our pool! Putting in only 2 gallons of bleach a week is quick and easy. We are looking forward to making many memories this summer.
We would recommend Blue World Pools to our family and friends.
18 April 2025
Unprompted review
The pool system works amazing
The pool system works amazing. It’s so easy to take care of. Just love there pools
15 April 2026
Unprompted review
24' Pool
I have been very pleased with the salesman, the installer, and customer service following up.
9 April 2026
Unprompted review
The Perfect Addition to Our Home
If you are looking for a high-quality pool with a stress-free installation, Blue World Pools is the way to go. The team was punctual and the final product exceeded our expectations. It’s a great investment for our home and family!
14 April 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.