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Blue World Pools Reviews 4,314

•
TrustScore 4.5 out of 5

4.4

Day Spa
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Review summary

Created with AI, based on recent reviews

Considering 344 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness and professionalism, noting their knowledge and respectful approach. The service, including installation, is consistently described as excellent, with many appreciating the efficiency and quality of the work. People are particularly satisfied with the product itself, highlighting its quality, ease of maintenance, and the enjoyment it brings. However, some customers reported issues with communication, mentioning instances where sales representatives did not follow up as promised or that their calls were not returned. A few other people also felt that the customer service was occasionally unprofessional, with some experiencing unaddressed concerns or feeling that their issues were not adequately resolved.

What people talk about most

Staff

Consumers generally express satisfaction with the staff, highlighting their professionalism, helpfulness, and... See more

Service

Reviewers mention positive feedback about service, highlighting the professional and helpful customer... See more

Facilities

Reviewers highlight positive aspects of facilities, with many expressing their love for their pools and how... See more

Customer service

Users describe positive interactions with customer service, highlighting their helpfulness, pleasant... See more

Product

Customers had positive experiences with product. Many reviewers are highly satisfied with their pools,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Sales was great. Service department is very busy hard to contact but once you get them they were very patient and made sure all our answers were complete. Luther went above and beyond helping us get w... See more

Rated 5 out of 5 stars

We had pool installed Sept 2025, too late to use it before winterizing it. We uncovered it early May 2026. So impressed with the clarity of the water after taking the cover off and with these ease o... See more

Rated 5 out of 5 stars

Phil got the save- Thanks for reaching out Phil and making sure all ends were net. Failed promises. They’ll tell you whatever they think you want to hear, but when it’s time for them to give th... See more

Company details

  1. Day Spa
  2. Furniture Store

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
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Replied to 34% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

Service Department

Each time I have called service about a water test or needed chemicals I got an immediate answer and the agent was polite and helpful!

27 April 2026
Unprompted review
Rated 5 out of 5 stars

Blue world pool installed Sept 2025

We had pool installed Sept 2025, too late to use it before winterizing it. We uncovered it early May 2026. So impressed with the clarity of the water after taking the cover off and with these ease of getting it up and running again. Water is sparkling clear and we are loving it already on some of these hot days in NC. Definitely recommend for ease of install and both start and end of winter. Excited for the summer! 😎☀️

22 May 2026
Unprompted review
Rated 5 out of 5 stars

Love our pool!

Our pool was installed last September. The installer was very knowledgeable and finished the same day. Before he left, he went over everything we needed to know and answered all our questions. We are very happy with our pool and can't wait to get back in it this summer. Customer service is always helpful and very pleasant to talk to if we have any questions. I highly recommend Blue World Pools.

2 September 2025
Unprompted review
Rated 5 out of 5 stars

We love our pool

We love our pool! Everyone was so helpful and professional. I would highly recommend Blue World Pools.

25 June 2025
Unprompted review

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