Blue Tit Reviews 

268
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, talent, and friendly approach, often highlighting their ability to listen carefully and deliver desired results. Many people consistently report excellent outcomes, with their hair looking exactly as they envisioned and feeling great. The overall experience is often described as wonderful, comfortable, and enjoyable, enhanced by attentive service and a welcoming salon atmosphere. However, some customers reported dissatisfaction with the final hair color, describing it as not matching their expectations or appearing unnatural.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising their kindness, understanding, and... See more

Service

Customers consistently note positive experiences with service, often praising the talent and professionalism... See more

Product

Users describe ambiguous interactions with product, with some customers expressing happiness with their hair... See more

Quality

Reviewers mention positive feedback about quality, with many customers expressing satisfaction with the... See more

User experience

Clients share positive opinions on user experience, with many expressing gratitude and happiness with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Louisa at the Leyton Blue Tit Salon is INCREDIBLE. She listens and knows exactly what I want, always amazing results which I constantly get compliments on, even when I am due an appointment. She has c... See more

Company replied

Rated 4 out of 5 stars

a great experience and i came home looking my best. Fred was extremely helpful with tips on how to manage my hair.

Rated 5 out of 5 stars

My first visit to Blue Tit was a wonderful experience. Jenah was welcoming, professional, and highly skilled. My balayage turned out exactly as I wanted. The atmosphere was lovely, and the salon itse... See more

Company replied

Rated 5 out of 5 stars

I visit the Brixton branch of Blue Tit every two weeks for a root tint, and I’m always looked after by one of the talented assistants. I started with Jada, then Katie (both brilliant… and then the... See more

Company replied


Company details

  1. Hair Salon

Written by the company

Blue Tit salons are for the sustainably conscious; we care about our clients and our planet alike, believing that our environment must be respected and that it can be without compromising on quality. We are reliable, friendly, and forward-thinking, and with our talented team, offer cuts, colours and tailor-made treatments in London, hosting our clients in beautifully designed, individually unique spaces.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

268 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 1 month

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4.5

All reviews

(268)

30 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had balayage + cut with Stevie in…

I had balayage + cut with Stevie in Brixton. I am extremely happy with the results, the colour is great and I love the overall effect. Service was, as always, excellent (Stevie + other members of staff including reception).

13 January 2024
Unprompted review
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Reply from Blue Tit

We're so pleased to hear it, thank you for the 5 stars Katrina! See you again soon, BT

Rated 5 out of 5 stars

I had the BEST hair cut and colour with…

I had the BEST hair cut and colour with Leanne in Peckham - she gave me exactly the colour I had been hoping for, I am so happy :) thank you

7 October 2023
Unprompted review
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Reply from Blue Tit

Love this! Thanks for sharing Christina, come back and visit us again soon! BT

Rated 5 out of 5 stars

Absolutely stunning results

Absolutely stunning results. Thank you Areeb for fixing my dry hair and colouring them the way I liked it. I am coming back to you after new year.

16 December 2023
Unprompted review
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Reply from Blue Tit

Thank you so much for the lovely review! We are delighted that Areeb could transform your hair and achieve the exact colour you were looking for. It is wonderful to hear that your hair feels healthy and revived. We can't wait to welcome you back to the salon, BT

Rated 5 out of 5 stars

Leanne and Gemma are amazing

I went to Bluetit Peckham today and have come out feeling a million dollars after a colour by Leanne and cut/style by Gemma. Thanks to much ladies! I’m walking into my Christmas party confident because of you both xxx

8 December 2023
Unprompted review
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Reply from Blue Tit

We are so delighted to hear you’ve come out feeling like a million dollars! It’s wonderful that Leanne and Gemma could team up to get your colour and style perfect for your big night. Thank you for the lovely feedback and we'll see you next time! BT

Rated 5 out of 5 stars

Excellent cut and blow dry

I just booked a last minute cut and blow dry in Blue Tit Brockley. I got Connor and he did a great job. Very happy with the cut and one of the best blow drys I've had (I usually hate the way salons dry my hair and wonder why I paid extra for it). He's a Level 1 stylist, book him now before his prices go up, as they surely will!

24 November 2023
Unprompted review
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Reply from Blue Tit

We are so chuffed you managed to book a last-minute appointment with Connor at our Brockley salon! It is brilliant to hear he gave you one of the best blow-dries you've ever had—we know how important that final finish is. We’ll be sure to pass your lovely comments on to him, Thank you for the high recommendation, BT

Rated 5 out of 5 stars

Best blow dry with Eva, Portobello branch

Best blow dry with Eva! Exactly how I wanted it, didn't take too long! And she's lovely.

16 November 2023
Unprompted review
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Reply from Blue Tit

We love that you love your blow dry, Juliet! Come back and visit us again soon, BT

Rated 5 out of 5 stars

Fab cut and style from the lovely Gemma…

Fab cut and style from the lovely Gemma in Peckham! Put back the shape and long layers and finished off with some loose relaxed waves. The tasty coffees and smoothie along with Gemma's easy going manner, top chat and style skills has meant a really lovely morning at Bluetit!

11 November 2023
Unprompted review
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Reply from Blue Tit

We are so pleased you had such a lovely morning with us in Peckham! It sounds like Gemma got your shape and long layers spot on, and those relaxed waves are the perfect finish. We’re so happy you enjoyed the coffees and smoothies too—we love making the salon feel like a proper treat. We look forward to seeing you again soon, BT

Rated 5 out of 5 stars

Fabbbb haircut from Millie

Fabbbb haircut from Millie! Did exactly what I asked for, checked in throughout the whole process and styled it in a way that really suited my hair type. She's also just lovely. Could not recommend more will be back!!

18 October 2023
Unprompted review
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Reply from Blue Tit

Thanks for the lovely review, Caitlin! We hope to see you again soon, BT

Rated 1 out of 5 stars

Left with wonky, butchered hair

I visited Greenwich in July to have my hair cut from a long, layered style to a blunt long Bob.

When I left I thought it wasn’t sitting right on one side but put it down to the fact it was a bouncy blow dry and thought it’d look better upon styling myself. When I did, I found that it was extremely thick on one side compared to the other and impossible to wear down. I went to my old hairdresser back home, and he said not only was it thicker on one side, but also completely wonky at the back - and worst of all; the stylist had taken a chunk of my hair off and then covered it by keeping the top long over it!!!
This was at the Greenwich salon and I emailed the blue tit customer service email weeks ago and have heard nothing. Avoid at all costs!! Cost me fortune and I’ll still need months of growth before it can be properly fixed as the short bits are so short they stick out all over the place when straightened.

15 July 2023
Unprompted review
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Reply from Blue Tit

Hi Bronte, thank you for your feedback regarding your experience in our Greenwich salon. Once again, we do apologise that you were disappointed with your service and that our emails to you weren't received. As said, should you ever wish to return please let us know as we'd love the opportunity to reinstate your confidence in us. All the best, BT

Rated 5 out of 5 stars

Beautiful job

George at Brixton has cut my hair twice now and he's done a beautiful job. He really understands my hair and gets what I need.

7 October 2023
Unprompted review
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Reply from Blue Tit

Thank you Thecia, we're so pleased to hear it. We look forward to seeing you for your next appointment. Kindest, BT

Rated 5 out of 5 stars

Blue Tit Greenwich

Blue Tit Greenwich
Went for a colour change after many years. Lee managed to get exactly what i wanted on my difficult hair type( dark, asian, curly). He was brilliant, was a realist with expectations yet... got it so right. Id definitely recommend him for classy not brassy colour!
Also all about the salon's plant porn!

6 July 2023
Unprompted review
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Reply from Blue Tit

Thank you so much for this wonderful five star review, Kay. The team is always aiming to deliver a high standard of service and we really appreciate the lovely feedback. We look forward to seeing you again soon :) BT

Rated 5 out of 5 stars

Joe at the East Village Blue Tit branch…

Joe at the East Village Blue Tit branch did an amazing job on my hair. He was so friendly as well - would highly recommend!

15 September 2023
Unprompted review
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Reply from Blue Tit

Thanks for sharing, Laura! We're so pleased to hear it and hope to see you again soon! BT

Rated 5 out of 5 stars

Highly recommend !👌

Highly recommend !👌
I visited this Boutique for the first time for Halfhead Balyage with Emma and SCB with Stevie,was not disappointed.
Emma explained the whole process and understood exactly what I wanted.

15 September 2023
Unprompted review
Blue Tit logo

Reply from Blue Tit

Hi Saj, we are so happy to hear you had a great experience visiting us. We love hearing your feedback and we appreciate the five stars so much! Hope to see you again soon. BT

Rated 5 out of 5 stars

I always have a great experience with…

I always have a great experience with Georgios, I don't know what my hair would do without him! Thank you!! <3

7 September 2023
Unprompted review
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Reply from Blue Tit

It’s our pleasure Katherine, thank you for the five stars and wonderful review! We look forward to seeing you for your next appointment. BT

Rated 5 out of 5 stars

Super happy

Millie (Peckham) has cut my hair a few times and I specifically book appointments with her now. She really listens to what you want and makes you feel comfortable. Her hair cut also ‘ages’ really well as it grows out. Hard recommend.

5 September 2023
Unprompted review
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Reply from Blue Tit

Thanks for sharing, Kerry! We're so pleased to hear about your experience with Millie and hope to see you again soon! BT

Rated 5 out of 5 stars

Excellent

A 100% the best so far experience I had in london!
I don't have enough words to say how George changed my mood with his style and his professional ability as a hairdresser!!
My previous hairdresser destroyed my hair by chopping them so bad.. I went to George prepared my self for a sort haircut...when he said to me Don't worry I got you!
And the result just amazing!!!
Thank you George and Blue Tit for looking after me ! For sure I will be back!

1 September 2023
Unprompted review
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Reply from Blue Tit

We are absolutely delighted that George could turn your hair journey around and give you such an incredible result! It is wonderful to hear how he put you at ease after such a difficult experience elsewhere. Thank you so much for choosing Blue Tit, we can't wait to see you for your next visit, BT

Rated 5 out of 5 stars

Alex !!! Master at work !!!!

I never knew it was possible to have my hair cut so much better than ever before .. I’m so so happy ( so is my girlfriend ) Alex is such a cool guy and clearly a master of the profession . I was thinking before it was a big steep price wise . But 110% worth it .. and I tipped him too .. great convo great venue and best cut I’ve ever had by a country Mile .

22 August 2023
Unprompted review
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Reply from Blue Tit

We're so happy to hear that you (and your girlfriend!) love the results—it’s a massive compliment to hear it’s the best cut you’ve had. We totally understand that the price can feel like an investment, but we are so glad the experience, the chat, and the technical skill Alex provided made it worth it. We look forward to seeing you back in the chair soon, BT

Rated 5 out of 5 stars

Highly recommend Joe at Blue Tit East Village salon

Joe at Blue East Village salon did a fantastic job on my hair!

He listened to what I wanted and cut and styled my hair to perfection.

Joe is a really lovely well mannered guy and I wouldn't hesitate to recommend him to anyone considering going to the salon.

4 August 2023
Unprompted review
Blue Tit logo

Reply from Blue Tit

Thank you so much for the recommendation! We are delighted to hear that Joe did such a fantastic job and that you’re happy with how he listened to your ideas to get the cut and style just right. He is indeed a lovely member of the team, and we’re so pleased that his approach made your visit enjoyable. We’ll be sure to pass your kind words on to him, and we look forward to welcoming you back to East Village again soon, BT

Rated 5 out of 5 stars

Jemma at Blue Tit Peckham

I get my haircut by Jemma at Blue Tit Peckham, and I always have a fantastic experience. Not only is Jemma an amazing hairdresser, she always listens to what I want from my haircut annd also helps with coming up with ideas. She’s enthusiastic and friendly. I love having my hair cut to Blue Tit as she always gives me an amazing haircut.

28 July 2023
Unprompted review
Blue Tit logo

Reply from Blue Tit

It is so lovely to hear that you always have such a fantastic experience with Gemma at our Peckham salon! It’s wonderful to know you leave feeling amazing every time, and we’ll be sure to share your kind words with her. Thank you for being such a loyal client, and we can’t wait to see you for your next cut, BT

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