Blue Banana Reviews 

Very poor website service would never use them again

I got my ears pierced by Rikky, she was really nice and had a conversation with me (I was nervous as I dont like needles) and calmed me down and gave me advice for aftercare. Piercings look great! The staff member that helped me when I booked the appointment was helpful too. They also check for ID which is good (I didn't have it but my mum was with me and she gave consent for me).

The special offer was a bargain,easy to order, arrived on time

I had a second lobe piercing done a few days ago and whilst my piercer was great and did a great job at the piercing, I have some issues about the transparency of pricing. I expected for the prices to be clearly explained to me upfront - and whilst I was told that the piercing would cost £30, it wasn’t clearly explained to me that the studs would be additional to this, or how much. I was then shown a tray of studs and I was asked “which ones do you like?” which seemed to imply that the studs were included in the price. I would have expected to see prices on the tray if they cost additional money. As it was I chose a pair of gold studs which later on found out cost £30 per stud which is an insane price. There must have been cheaper ones and I would have chosen the cheapest considering once my ears have healed I’ll be changing these out. It was only after I had completed the forms and given the total price that I queried how it was so high and I was told the studs cost £30. In hindsight I should have stopped the piercer and asked about this but it really isn’t my job to be clear about pricing and I felt like the entire experience was misleading and purposely confusing in order to make more money. Perhaps my piercer just forgot to tell me about the prices? I’m not sure, but for me transparency is the most important thing in buying something from a business and it breaks trust to feel you’ve been misled. As it is, I’m not even 100% sure if these studs are real gold, solid gold, what carat etc. And this is information I would like upfront and it wasn’t provided.

Edit - 01/07/26

I have had my piercings in for just over a week now and I’ve had to reduce my review to one star. One of the studs is a gold heart and when I sleep on it, is getting pushed inside my piercing hole - it is clearly too small. As it is I am waking up with my skin having grown over the heart as it’s been pushed so far inside, is constantly full of pus and won’t heal. The other side which is a star is absolutely fine. This piercing is not fit for purpose, it has been missold and in addition to the poor pricing practices I will need to take this further. I will be contacting head office with a formal complaint with a view to getting a full refund.

Shoes are true to size.
Feel gd on
Doesn't feel like they going to rub.
Came well wrapped .
Communication was kept up to date n on time

Kyle was brilliant, A real perfectionist and lovely gentle manner. Aftercare carefully explained and all questions answered.

I really had a good time with my friend for my birthday. Iku was so nice and informative. She really made me feel at ease with me getting my helix piercing. I also loved her fashion sense and she definitely reminded of kuromi.
Thank you again Iku!!!

Their services are awesome,very friendly and honest staffs and their deliveries to their customers is on another level,

Really quick delivery, great prices!

Very nice thank you

Entire staff and managers are so friendly.
I had the pleasure of being pierced by mel (i think their name was) yesterday and we talked a good conversation, sucks that it wasn’t any longer but it was very enjoyable. Every time i go there im always greeted warmly!!

I buy my hair dye from blue banana, I can get the colours and brands I love but at much better prices. The delivery was so quick too. Such a great company

Geat products quick delivery

Skye was so lovely and made me feel at ease, she explained everything clearly and the results of the piercing are prefect

definitely recommend

Quick delivery excellent product

Came in Monday around 3.30 and there were such horrible vibes coming from the staff. Not to mention how filthy the floors were; if you do piercings surely this is a health and safety hazard to have such a grim floor/shop? Staff on their phones and nattering away to each other, paid little to no attention to customers around

Awesome quirky handbag. Would recommend for anyone wanting alternative bags - Blue Banana is the place to shop.

I have shopped at BB forever, both online and in store.
I always find the store clean & well stocked. Staff are friendly & willing to help find what you need.
Love the sales especially!
My go to shop when I want to buy a haul with my husbands bonus.

I ordered Doc Martens as a present which arrived with me really quickly and well packaged, unfortunately the present was unsuitable and I had to return. Great service and speedy response to refund. No hassle. Would definitely deal with Blue Banana again, 1st class citizens