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Blue Banana Reviews 

5,594
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 669 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally friendly, patient, and making clients feel completely at ease throughout the entire piercing process. Consumers are also very impressed by the clean environment, thorough aftercare advice, and the wide range of unique items offered. Additionally, people appreciate the fast shipping times and efficient online ordering for various clothing and accessories. However, some customers also noted issues with piercing placement and subsequent healing complications. A few reviewers experienced problems regarding incorrect angles, improper healing, or a lack of proper checks before the procedure.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, noting that the team is friendly, professional, and welcoming.... See more

Product

Customers had positive experiences with product, noting they arrived quickly, were well packaged, and matched... See more

Service

People report overwhelmingly positive experiences with the service provided. Reviewers frequently highlight... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the rapid... See more

Order

Clients share positive opinions on order, highlighting easy ordering processes, good prices, and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely AMAZING experience, Daisy done my son’s piercing today . Made him feel so comfortable and brave , would highly recommend if anyone wants any piercings . This place is extremely clean and s... See more

Company replied

Rated 5 out of 5 stars

My friend and I got piercings in Reading today, honestly the best piercing experience I’ve had. Everyone there was so lovely and our piercer Gio is officially my favourite person 😂. My friend and I... See more

Company replied

Rated 5 out of 5 stars

I had my eyebrow pierced by Heather and she was so lovely and explained how it works and when I felt dizzy she helped out and we had a lovely conversation about tattoos and peircings. All the other st... See more

Company replied

Rated 5 out of 5 stars

I tend to be apprehensive of buying things online but blue banana has been just lovely! I bought two pairs of tights and a stunning claw clip- which with shipping totaled to just over £16 which I was... See more

Company replied



Company details

  1. Clothing Store
  2. Body Piercing Shop
  3. Fashion Accessories Store
  4. Hair Product Store
  5. Vintage Clothing Store

About Blue Banana

Written by the company

This is the Trustpilot page for online customers of BlueBanana.com. Blue Banana has been bringing it to the alternative fashion scene since '97. Our website range includes everything from rocking band merch to high-end vintage clothing. Supporting and growing with the alt fashion scene you'll always find something new and exciting at BlueBanana.com!

Helpful Links

Please use the links below to get Customer Service support or to take a closer look at the products we offer.

Homepage
Contact Us
Track Your Order
Shop Alt Clothing
Shop Band Merch
Shop Hair Dye

Shop Piercing

Customer Service Opening Hours

These hours are when we have agents in the office to answer the phone and respond to tickets & emails.

  • Mon to Fri (USA - PST: 12:30am - 8:30am)
  • Mon to Fri (UK - GMT: 08:30am – 16:30pm)
  • If you Contact Us outside of these customer services opening hours then please expect a reply when we are next open.

    Fashion With An Edge!

    Written by the company

    Want to Return or Exchange Your Items?
    Finding the right fit can be tricky when shopping online, but we've made it easier! You can return any of our dresses for FREE if you live in the UK.
    Get In Touch
    If you're not happy with your order or experience, get in touch with our wonderful customer service team. They're happy to help! If you've got a question about an item or shipping information, send us an email or call our telephone line. You can ask us anything!
    Something For Everyone!
    At Blue Banana, we aspire to please! That's why we have a whole range of items to choose from, so you're bound to find something you'll love. From dresses, piercings, hair dye and band merch, we stock some brilliant brands to suit every aesthetic! No matter who you are, Blue Banana caters to everyone.

    We Promise to Give Top Quality Service.

    We care about each and every customer.

    We care about each and every customer.
    We strive to make our customers happy. That's why we always try to provide our shoppers with a positive experience and top-notch customer service! Whether that be through giving excellent assistance via our customer service team, being active on social media or through our high-quality website and items, we want to make sure our customers are satisfied with their experience from start to finish. We are always listening to what you have to say and we aim to respond to every piece of feedback from our shoppers.

    Contact info

    4.7

    Excellent

    TrustScore 4.5 out of 5

    6K reviews

    5-star
    4-star
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    1-star

    Asks customers to review

    This company invites their customers to review, whether positive or negative

    Replied to 100% of negative reviews

    Typically replies within 48 hours

    How this company uses Trustpilot

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    4.7

    All reviews

    (5,594)

    642 reviews in the last 12 months

    Write a review
    Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

    Rated 5 out of 5 stars

    If you haven't been you are missing out.

    Well what can I say today was an amazing experience, myself and my partner both suffer with stress related problems but a visit to the new Liverpool store was truly refreshing. The staff look amazing and have a love for the products, they are friendly but not intrusive and the whole buying experience was stress free and very pleasant. Not since the old days of Liverpool's Quiggin's have we felt at home in a store. thank you to all the staff. Tracy and Mac

    16 June 2026
    Unprompted review
    Blue Banana logo

    Reply from Blue Banana

    Hi,

    Thank you for your lovely review! We're happy that you had a 5-star experience with us. We hope to welcome you back to our store soon!

    Kind regards,
    Blue Banana

    Rated 5 out of 5 stars

    The staff were super nice and friendly

    The staff were super nice and friendly, it was my first piercing but the person piercing my ears (Emily) made me feel incredibly comfortable

    15 June 2026
    Unprompted review
    Blue Banana logo

    Reply from Blue Banana

    Hi,

    Thank you for your lovely review! We're happy that you had a 5-star experience with us. We hope to welcome you back to our store soon!

    Kind regards,
    Blue Banana

    Rated 5 out of 5 stars

    Blue Banana (New St

    Blue Banana (New St, Birmingham) are an amazing store offering ear piercing.

    I called in on the off-chance of seeing if I could get my ear rim pierced and managed to get in straight away. The store assistant was very helpful, informative and gave me an i-pad for me to log my details, give consent etc.,

    I paid £45 for a Crystal threadless labret 8mm. There are lots of jewellery choices for the piercings and I was very comfortable with the one I chose and had. I have an allergy to nickel.

    Elizabeth O'Neill was the trained piercer and she was fab. Very reassuring in nature, listened to exactly where I wanted the piercing placed and marked the place accordingly, told me to take a deep breath/exhale slowly and within seconds it was done!

    The room downstairs where the piercings are done is spotless, Elizabeth is covered accordingly, apron, gloves etc., Its very medically clean.

    I wouldn't hesitate to recommend Blue Banana and the team.....they were fab! THANK YOU.

    8 June 2026
    Unprompted review
    Blue Banana logo

    Reply from Blue Banana

    Hi,

    Thank you for your lovely review! We're happy that you had a 5-star experience with us. We hope to welcome you back to our store soon!

    Kind regards,
    Blue Banana

    Rated 5 out of 5 stars

    All the staff is so friendly at blue banana Bristol I would highly recommend

    All the staff at Blue Banana Bristol is so friendly. I got severed by Emily she is so kind and makes you feel confident before your piercing . I got my nose pierced by Miyles was very friendly and so helpful and made sure I was comfortable getting my nose pierced. I would highly recommend going here I have got all my piercings from here .Lily Blake

    6 June 2026
    Unprompted review
    Blue Banana logo

    Reply from Blue Banana

    Hi,

    Thank you for your lovely review! We're happy that you had a 5-star experience with us. We hope to welcome you back to our store soon!

    Kind regards,
    Blue Banana

    Rated 5 out of 5 stars

    Quick delivery and packaged well

    Quick delivery and packaged well. Thank you.

    1 June 2026
    Blue Banana logo

    Reply from Blue Banana

    Hi,

    Thank you for your lovely review! We're happy that you had a 5-star experience with us. We hope to welcome you back to our store soon!

    Kind regards,
    Blue Banana

    Rated 5 out of 5 stars

    Amazing girls always happy to help

    Amazing girls always happy to help

    9 June 2026
    Unprompted review
    Blue Banana logo

    Reply from Blue Banana

    Hi,

    Thank you for your lovely review! We're happy that you had a 5-star experience with us. We hope to welcome you back to our store soon!

    Kind regards,
    Blue Banana

    Rated 5 out of 5 stars

    Awesome service as always

    Awesome service as always

    23 May 2026
    Blue Banana logo

    Reply from Blue Banana

    Hi,

    Thank you for your lovely review! We're happy that you had a 5-star experience with us. We hope to welcome you back to our store soon!

    Kind regards,
    Blue Banana

    Rated 5 out of 5 stars

    Totally recommend 👌

    I got my seconds done today by Jamie and it was amazing, he was so kind and he made me laugh alot. The staff upfront was also very kind and patient. if you want a piercing definitely go here.
    😊

    8 June 2026
    Unprompted review
    Blue Banana logo

    Reply from Blue Banana

    Hi,

    Thank you for your lovely review! We're happy that you had a 5-star experience with us. We hope to welcome you back to our store soon!

    Kind regards,
    Blue Banana

    Rated 5 out of 5 stars

    Great products and quick delivery

    Great products and quick delivery

    30 May 2026
    Blue Banana logo

    Reply from Blue Banana

    Hi,

    Thank you for your lovely review! We're happy that you had a 5-star experience with us. We hope to welcome you back to our store soon!

    Kind regards,
    Blue Banana

    Rated 5 out of 5 stars

    BB has always been the best place to go…

    BB has always been the best place to go ever since I was a teenager a million years ago. Fabulous staff and piercers 🫶🏻

    7 June 2026
    Unprompted review
    Blue Banana logo

    Reply from Blue Banana

    Hi,

    Thank you for your lovely review! We're happy that you had a 5-star experience with us. We hope to welcome you back to our store soon!

    Kind regards,
    Blue Banana

    Rated 5 out of 5 stars

    New piercing

    Had two piercings in the top of my ear done by Miyles. I have to say the customer service from the moment you walk in is fantastic. Miyles was great, careful, kind and very knowledgeable. I'd definitely recommend going to blue banana. It is a little more expensive than other places but the way you are treated is definitely worth it.

    7 June 2026
    Unprompted review
    Blue Banana logo

    Reply from Blue Banana

    Hi,

    Thank you for your lovely review! We're happy that you had a 5-star experience with us. We hope to welcome you back to our store soon!

    Kind regards,
    Blue Banana

    Rated 5 out of 5 stars

    Excellent attention and expertise for…

    Excellent attention and expertise for both my daughter’s belly button piercing. Would highly recommend the salon In Exeter and Kyle who was very kind and patient - thank you.

    7 June 2026
    Unprompted review
    Blue Banana logo

    Reply from Blue Banana

    Hi,

    Thank you for your lovely review! We're happy that you had a 5-star experience with us. We hope to welcome you back to our store soon!

    Kind regards,
    Blue Banana

    Rated 5 out of 5 stars

    all staff was lovely

    all staff was lovely, had plenty of peircings here and process has been fantastic!

    7 June 2026
    Unprompted review
    Blue Banana logo

    Reply from Blue Banana

    Hi,

    Thank you for your lovely review! We're happy that you had a 5-star experience with us. We hope to welcome you back to our store soon!

    Kind regards,
    Blue Banana

    Rated 5 out of 5 stars

    They were very supportive and they…

    They were very supportive and they helped me pick the right stud for the first time having it done. Mostly the staff and the other members of the public.

    6 June 2026
    Unprompted review
    Blue Banana logo

    Reply from Blue Banana

    Hi,

    Thank you for your lovely review! We're happy that you had a 5-star experience with us. We hope to welcome you back to our store soon!

    Kind regards,
    Blue Banana

    Rated 5 out of 5 stars

    Elsie did such a fabulous job

    Elsie did such a fabulous job. Got mine and friend’s navel piercing done. She did it nicely with no pain at all.

    6 June 2026
    Unprompted review
    Blue Banana logo

    Reply from Blue Banana

    Hi,

    Thank you for your lovely review! We're happy that you had a 5-star experience with us. We hope to welcome you back to our store soon!

    Kind regards,
    Blue Banana

    Rated 5 out of 5 stars

    My daughter (13) had her navel pierced…

    My daughter (13) had her navel pierced today at Blue Banana Sheffield by Jess. Jess was lovely and really put my daughter at ease. She answered our questions easily. She clearly was very knowledgeable and knew what she was doing. I would highly recommend and will be going back for future piercings.

    6 June 2026
    Unprompted review
    Blue Banana logo

    Reply from Blue Banana

    Hi,

    Thank you for your lovely review! We're happy that you had a 5-star experience with us. We hope to welcome you back to our store soon!

    Kind regards,
    Blue Banana

    Rated 5 out of 5 stars

    Excellent quick delivery

    Excellent quick delivery, easy to understand sizing and easy to order

    25 May 2026
    Blue Banana logo

    Reply from Blue Banana

    Hi,

    Thank you for your lovely review! We're happy that you had a 5-star experience with us. We hope to welcome you back to our store soon!

    Kind regards,
    Blue Banana

    Rated 5 out of 5 stars

    Great place for piercings

    Great place for piercings! Very clear, precise instructions. Staff so friendly and lovely! Would recommend to anyone thinking about getting a piecing done ❤️

    5 June 2026
    Unprompted review
    Blue Banana logo

    Reply from Blue Banana

    Hi,

    Thank you for your lovely review! We're happy that you had a 5-star experience with us. We hope to welcome you back to our store soon!

    Kind regards,
    Blue Banana

    Rated 5 out of 5 stars

    No problems whatsoever

    No problems whatsoever. All done on line and ordering it was easy.

    26 May 2026
    Blue Banana logo

    Reply from Blue Banana

    Hi,

    Thank you for your lovely review! We're happy that you had a 5-star experience with us. We hope to welcome you back to our store soon!

    Kind regards,
    Blue Banana

    Rated 5 out of 5 stars

    Great website

    Great website, easy to order and fast delivery, up to date information very happy with all of this and product is perfect.

    17 May 2026
    Blue Banana logo

    Reply from Blue Banana

    Hi,

    Thank you for your lovely review! We're happy that you had a 5-star experience with us. We hope to welcome you back to our store soon!

    Kind regards,
    BB Team,
    Customer Services

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