Absolutely AMAZING experience, Daisy done my son’s piercing today . Made him feel so comfortable and brave , would highly recommend if anyone wants any piercings . This place is extremely clean and s... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
Helpful Links
Please use the links below to get Customer Service support or to take a closer look at the products we offer.
Customer Service Opening Hours
These hours are when we have agents in the office to answer the phone and respond to tickets & emails.
If you Contact Us outside of these customer services opening hours then please expect a reply when we are next open.
Written by the company
We care about each and every customer.

Prince Albert House, Liskeard Business Park, PL14 3US, Liskeard, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Really nice shop, came for my first piercing and the staff were really helpful. I think the managers name was Charis, she was very welcoming and kind. The staff assisted me with whatever I needed. Would recommend

Reply from Blue Banana
Lovely manager, the staff was so helpful in helping me find what I needed, really enjoyable experience

Reply from Blue Banana
Lovely staff who talked me through the process and were extremely kind i would highly reccomend coming here for a piercing 💞

Reply from Blue Banana
The staff were absolutely phenomenal & so lovely & attentive. We went in to change my partners tragus piercing after it fell out, Rose had it done painlessly and effortlessly in 5 minutes and was so lovely & careful. I ended up going back only a few hours later needing a helix change myself and found myself dealing with lovely Rose once more. The staff at the counter were just as understanding as the first time and I really enjoyed my experience. I'm considering getting another piercing just to visit again. I would absolutely recommend this store just solely for the customer service alone. Thanks girls!

Reply from Blue Banana
I got my tongue pierced and noticed it was wonky and quite far back, i went back a few days later and asked them to take it out and for a refund. Jamie who took my piercing out was lovely with me, he was really understanding and put my choices as priority in taking it out. however when speaking to his manager they refused to give me a refund nor store credit and only offered a re-pierce however after telling me that is was wonky due to my anatomy therefore i didn’t want a re-pierce. they ended up offering me a piercing voucher for another piercing however this is upsetting as i don’t want another piercing. the piercing as a whole was excellent but the way they handled their mistake was not okay.

Reply from Blue Banana

Reply from Blue Banana
Very Bad my daughter got peirced and it wouldnt heal. They told us to come back and they would repeirce it and i refused as it didnt work first time. Went to another peircing shop they said they should of never peirced my daughters belly button as she didnt have to right fit belly button now she will be scared for life😔😒

Reply from Blue Banana
Hii
This place is Sooo warm lovely kind helpful and reassuring.
Tiegan and Maisie were lovely upstairs.
Tiegan helped me to choose suitable jewellery.
And Harriet downstairs doing my front helix piercing and a bunch of fittings was Such a lovely cool chill funny person to get pierced with. Great for anyone that feels nervous about it.. and is also SOOO CLEAN and professional down there. Honestly it looks more hospital than the hospital!
I cannot recommend this place or the staff more! 🌟🌟🌟🌟🌟
Please adopt me p/t . Thank yooou 👍🏻

Reply from Blue Banana
I attended the Bristol branch and found the staff to be warm, helpful and extremely professional on how they approached me with any concerns or questions I presented to them. Would highly recommend this company.

Reply from Blue Banana
Nice location, lovely staff. Got a really nice belt here and would highly recommend this shop!

Reply from Blue Banana
I love this store, the staff are always welcoming and incredibly helpful and supportive!

Reply from Blue Banana
They were all very welcoming and Hannah was very nice and calming during the piercing

Reply from Blue Banana
They are very nice people and very good at there job

Reply from Blue Banana
I just wanted to say how kind all the staff were and how clean and professional the whole store looked. I really enjoyed my trip there and my new nose piercing! It was very clean and comfortable, thank you and I definitely recommend going!

Reply from Blue Banana
Visited the liverpool store yesterday afternoon to get my noise pierced.
The staff were really helpful and lovely especially daisy the piercer!
She was so reassuring and patient considering they were really busy and down to only her piercing people.
I would revisit to get another piercing here! Hope your day ended good if you read this daisy!

Reply from Blue Banana
Always a quick delivery and prices are good always my go to for manic panic dyes

Reply from Blue Banana

Reply from Blue Banana
I am so happy with my belly button piercing,my piercer was Nyla she was so kind and reassuring as well as answering all my questions. I love how she checked to see if I was happy with the placement and constantly checking on me x

Reply from Blue Banana

Reply from Blue Banana
Very poor website service would never use them again

Reply from Blue Banana
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.