blsindia-canada.com Reviews 

269
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 112 reviews, reviewers had a great experience with this company. Customers consistently appreciate the helpful, friendly, and professional staff members who guide them smoothly through document verification, application processes, and form filling. Many consumers note that their overall office visits are fast, efficient, and well-organized, especially when choosing the convenient premium lounge options that make handling paperwork much easier. However, some customers also noted issues with unhelpful staff members, excessively long waiting times, and unexpected extra fees. Visitors frequently reported feeling pressured into purchasing paid services, facing rude behavior, or experiencing frustrating errors with their document processing and application forms.

What people talk about most

Staff

Clients share positive opinions on staff, noting that the team is generally polite, helpful, and professional... See more

Service

Reviewers highlight positive aspects of service, noting helpful and professional staff members who make the... See more

Customer service

Reviewers mention ambiguous feedback about customer service, as experiences vary significantly. On one hand,... See more

User experience

Customers had positive experiences with user experience, highlighting fast, smooth, and well-organized... See more

Location

People report ambiguous experiences with location, noting widely varying conditions across different regional... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I visited BLS Winnipeg to apply for my OCI card. Unfortunately, I had to visit the office four times because each time they found something new that needed correction on my application. It was... See more

Company replied

Rated 5 out of 5 stars

What an amazing experience. Mr Karan was very helpful and patient with us. He explained in details about the different fields that need special attention He found the gaps in the form which could... See more

Company replied

Rated 5 out of 5 stars

Visited bls surrey office and choose premium services. I was assisted by officer gagan and kajal. Both officers helped me arranging my documents and filling up the form. Thanks

Company replied

Rated 5 out of 5 stars

Extremely helpful staff. Premium Lounge makes the whole process so convenient and hassle free!!! Had to fill a lot more forms to ensure smooth sailing for the whole a passport renewal process. Amazing... See more

Company replied


Company details

  1. Legal Services

Written by the company

BLS International Canada Services Inc. is a trustworthy outsourcing partner of the High Commission of India in Ottawa and the Consulate General(s) of India in Toronto and Vancouver (Canada) for managing the administrative and non-judgmental tasks of processing Visa, Passport, OCI and Consular applications


Contact info

3.8

Great

TrustScore 4 out of 5

269 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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3.8

All reviews

(269)

110 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ranjit at centre surrey BLS great at…

Ranjit at centre surrey BLS great at her work..

18 July 2025
Unprompted review
blsindia-canada.com logo

Reply from blsindia-canada.com

We sincerely thank you for taking the time to leave us a 5-star review. We are pleased to hear that your experience with BLS International was positive. Your generous feedback is greatly appreciated and serves as a strong motivation for our team to continue delivering the highest standard of service.

Should you have any further inquiries or require assistance in the future, please do not hesitate to contact us. We look forward to the privilege of serving you again.

Thank you for choosing BLS International.

Rated 5 out of 5 stars

Thanks to Harry for excellent service…

Thanks to Harry for excellent service at BLS Surrey

18 July 2025
Unprompted review
blsindia-canada.com logo

Reply from blsindia-canada.com

We sincerely thank you for taking the time to leave us a 5-star review. We are pleased to hear that your experience with BLS International was positive. Your generous feedback is greatly appreciated and serves as a strong motivation for our team to continue delivering the highest standard of service.

Should you have any further inquiries or require assistance in the future, please do not hesitate to contact us. We look forward to the privilege of serving you again.

Thank you for choosing BLS International.

Rated 5 out of 5 stars

Great service by kanchan and shemin.

17 July 2025
Unprompted review
blsindia-canada.com logo

Reply from blsindia-canada.com

We sincerely thank you for taking the time to leave us a 5-star review. We are pleased to hear that your experience with BLS International was positive. Your generous feedback is greatly appreciated and serves as a strong motivation for our team to continue delivering the highest standard of service.

Should you have any further inquiries or require assistance in the future, please do not hesitate to contact us. We look forward to the privilege of serving you again.

Thank you for choosing BLS International.

Rated 5 out of 5 stars

Great experience

Ranjit was very helpful. Thank you for your service.

17 July 2025
Unprompted review
blsindia-canada.com logo

Reply from blsindia-canada.com

We sincerely thank you for taking the time to leave us a 5-star review. We are pleased to hear that your experience with BLS International was positive. Your generous feedback is greatly appreciated and serves as a strong motivation for our team to continue delivering the highest standard of service.

Should you have any further inquiries or require assistance in the future, please do not hesitate to contact us. We look forward to the privilege of serving you again.

Thank you for choosing BLS International.

Rated 1 out of 5 stars

Scammers

Scammers - they will forcefully try to find 'mistakes' (The Indian government does not care if your postal code has a space in it or not) on your application so they can re-fill it for a fee or upsell to you. They will initially be nice to you, but if you refuse to pay for any of their add on services their tone will change.

This needs to be investigation by the Canadian Business Bureau.

10 July 2025
Unprompted review
blsindia-canada.com logo

Reply from blsindia-canada.com

Dear Applicant,
We take feedback like yours seriously and are deeply concerned to see your comment.
Our organization is committed to ethical practices and transparency in all our operations. Please reach out to our customer service team directly for immediate assistance so we can gain a better understanding of the situation and determine how we may assist you.

Rated 1 out of 5 stars

Just terrible

Just terrible. So firstly the security makes all decisions whether or not you are allowed in the building based on god knows what knowledge?! Their online appointment system dates back to 1900s where i have been trying to cancel a past appointment for 5 hours now because it doesnt allow me to set a new appointment without cancelling prior one. The security dont have basic decency or coutesy to answer questions. No signs or postings anywhere to let people know what is the process!

27 June 2025
Unprompted review
blsindia-canada.com logo

Reply from blsindia-canada.com

Dear Applicant,
Thank you for your feedback, and we're sorry to hear about your experience.
While we strive for professionalism in every engagement, we take such feedbacks seriously and are sharing it with the concerned team to improve our service delivery.

Rated 1 out of 5 stars

The most frustrating and outrageous…

The most frustrating and outrageous organization outside India!!! Get some trained people to start working there.

18 June 2025
Unprompted review
blsindia-canada.com logo

Reply from blsindia-canada.com

Dear Anu,
Thank you for your feedback, and we're sorry to hear about your experience.
While we strive for professionalism in every engagement, we take such feedbacks seriously and are sharing it with the concerned team to improve our service delivery.

Rated 1 out of 5 stars

The worst service i have ever seen in…

The worst service i have ever seen in my whole life. They look for reasons to get extra money from ur pocket..They sent my application three times back without any valid reason..

6 June 2025
Unprompted review
blsindia-canada.com logo

Reply from blsindia-canada.com

Dear Simarjit,
We take feedback like yours seriously and are deeply concerned to see your comment.
Our organization is committed to ethical practices and transparency in all our operations. Please reach out to our customer service team directly for immediate assistance so we can gain a better understanding of the situation and determine how we may assist you.

Rated 5 out of 5 stars

Service by Pranali was really good

Service by Pranali was really good. Thank you.

30 May 2025
Unprompted review
blsindia-canada.com logo

Reply from blsindia-canada.com

We sincerely thank you for taking the time to leave us a 5-star review. We are pleased to hear that your experience with BLS International was positive. Your generous feedback is greatly appreciated and serves as a strong motivation for our team to continue delivering the highest standard of service.

Should you have any further inquiries or require assistance in the future, please do not hesitate to contact us. We look forward to the privilege of serving you again.

Thank you for choosing BLS International.

Rated 5 out of 5 stars

Zalak was really very helpful and…

Zalak was really very helpful and polite, guided me throughout the process and everything went very smoothly. Best service provided at Toronto BLS. 👍🏻🙂

22 May 2025
Unprompted review
blsindia-canada.com logo

Reply from blsindia-canada.com

We sincerely thank you for taking the time to leave us a 5-star review. We are pleased to hear that your experience with BLS International was positive. Your generous feedback is greatly appreciated and serves as a strong motivation for our team to continue delivering the highest standard of service.

Should you have any further inquiries or require assistance in the future, please do not hesitate to contact us. We look forward to the privilege of serving you again.

Thank you for choosing BLS International.

Rated 5 out of 5 stars

Wonderful service by Sukhweer at BLS…

Wonderful service by Sukhweer at BLS Office , Brampton
Thank you

8 May 2025
Unprompted review
blsindia-canada.com logo

Reply from blsindia-canada.com

We sincerely thank you for taking the time to leave us a 5-star review. We are pleased to hear that your experience with BLS International was positive. Your generous feedback is greatly appreciated and serves as a strong motivation for our team to continue delivering the highest standard of service.

Should you have any further inquiries or require assistance in the future, please do not hesitate to contact us. We look forward to the privilege of serving you again.

Thank you for choosing BLS International.

Rated 1 out of 5 stars

Unfair Practices and Misleading Promotion of Premium Services by BLS International Canada

It’s disappointing to see the constant push for premium services while standard applications are often denied without clear justification. The Indian consulate should consider reviewing its partnership with this documentation service provider company, as such practices reflect poorly on the overall visas, passport, PCC applications and many more service experiences. These actions not only cause inconvenience but also damage the reputation of Indian institutions abroad. A serious review and potential replacement of this service provider are warranted.

6 May 2025
Unprompted review
blsindia-canada.com logo

Reply from blsindia-canada.com

Dear Applicant,
We take feedback like yours seriously and are deeply concerned to see your comment.
Our organization is committed to ethical practices and transparency in all our operations. Please reach out to our customer service team directly for immediate assistance so we can gain a better understanding of the situation and determine how we may assist you.

Rated 3 out of 5 stars

Ms DP

Ms. Pranal helped me during my appointment at BLS international services canada Ottawa. She was kind enough to guide me and politely communicated with me.

5 May 2025
Unprompted review
blsindia-canada.com logo

Reply from blsindia-canada.com

Dear Applicant,
Thank you for your kind words!
We’re thrilled to hear that you had a positive experience with our staff. We take pride in providing excellent service, and we’ll be sure to pass along your recognition to the team.
Your feedback means a lot to us!

Rated 1 out of 5 stars

BLS SCAM CENTER TORONTO

They look for reasons to get extra money from ur pocket.

The manager of center is rude and support this prectice.

25 April 2025
Unprompted review
blsindia-canada.com logo

Reply from blsindia-canada.com

Dear Sumit,

We sincerely apologize for any inconvenience you may have experienced. Your feedback is incredibly valuable to us, as it helps us continuously improve our services. To address your concerns promptly, we kindly encourage you to reach out to our customer service team directly for immediate assistance.

We greatly appreciate your input and are committed to resolving this matter to your full satisfaction.

Warm regards,
BLS International



Rated 1 out of 5 stars

The worst service i have ever seen in…

The worst service i have ever seen in my whole life. Im living in UAE and their services are the best in the world. My friend wanna come to dubai for marriage and she wanna renew her passport but this people are not willing to help. They always taking so much time. I don’t know why they think that everyone is free like them, people have work so they can stay one or two hours. I wish one day canada can hire a new franchise for this visas so people can get rid of this slow service.

18 April 2025
Unprompted review
blsindia-canada.com logo

Reply from blsindia-canada.com

Dear Applicant,

We sincerely apologize for any inconvenience you may have experienced. Your feedback is incredibly valuable to us, as it helps us continuously improve our services. To address your concerns promptly, we kindly encourage you to reach out to our customer service team directly for immediate assistance.

We greatly appreciate your input and are committed to resolving this matter to your full satisfaction.

Warm regards,
BLS International



Rated 1 out of 5 stars

Pathetic is the smallest word you can…

Pathetic is the smallest word you can use for their bullshit service...they kinda imported bribe thing to process application

24 March 2025
Unprompted review
blsindia-canada.com logo

Reply from blsindia-canada.com

Dear Krishna,
We take feedback like yours seriously and are deeply concerned to see your comment.
Our organization is committed to ethical practices and transparency in all our operations. Please reach out to our customer service team directly for immediate assistance so we can gain a better understanding of the situation and determine how we may assist you.

Rated 5 out of 5 stars

It was a great service from Zalak

It was a great service from Zalak, in BLS office today. Thank you so much!

25 March 2025
Unprompted review
blsindia-canada.com logo

Reply from blsindia-canada.com

Dear Aarthy,

Thank you so much for taking the time to leave us a 5-star review! We are thrilled to hear that you had a positive experience with BLS International. Your kind words and support mean a lot to us and motivate our team to continue providing the best service possible.

If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

Thank you for choosing BLS International.

Rated 1 out of 5 stars

They haven’t uploaded my file from a month

I visited there personally and paid money to fill out my application a month ago and my application has not been uploaded by them yet. This is not it, i had a lot to say specifically that uncle who did my application, literally took an hour bcz he was boasting about his own life the all time he was working, now i can’t call them or visit due to far distance. Not sure what to do for such irresponsible behaviour and employees.

3 February 2025
Unprompted review
blsindia-canada.com logo

Reply from blsindia-canada.com

Dear Navjot,

We sincerely apologize for any inconvenience you may have experienced. Your feedback is incredibly valuable to us, as it helps us continuously improve our services. To address your concerns promptly, we kindly encourage you to reach out to our customer service team directly for immediate assistance.

We greatly appreciate your input and are committed to resolving this matter to your full satisfaction.

Warm regards,
BLS International

Rated 1 out of 5 stars

I am at the BLS office

I am at the BLS office. People are frustrated and have been waiting for their appointments for a long time. I am here today for the fifth time. Staffs are trying to do everything they can but its frustrating to wait and then sent out after waiting for the whole day. Request the management to take some action on this. Get more staffs. There is only 1 staff for each application (pcc, visa, passport, oci) . It will not be enough for the number of appointments provided.

3 March 2025
Unprompted review
blsindia-canada.com logo

Reply from blsindia-canada.com

Dear Sangeetha,

We sincerely apologize for any inconvenience you may have experienced. Your feedback is incredibly valuable to us, as it helps us continuously improve our services. To address your concerns promptly, we kindly encourage you to reach out to our customer service team directly for immediate assistance.

We greatly appreciate your input and are committed to resolving this matter to your full satisfaction.

Warm regards,
BLS International



Rated 1 out of 5 stars

Unnecessary fees

They just find unnecessary issues in your application and charge you extra $100 for it. For instance, they said foreign passport number is required but when I told them it is not mandatory on the form provided on the website, they still told me it is required and I have to fill the application again and take a new appointment which may not be available for 2-3 weeks so better to pay $100 for premium service, they will fill it up for you. Indian govt really needs to look into it

14 February 2025
Unprompted review

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