Blackpool Pleasure Beach Reviews 

402
TrustScore 2 out of 5

2.0

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Review summary

Created with AI, based on recent reviews

Looking at 31 reviews, most reviewers were unhappy with their experience overall. Many people found the pricing to be excessive, particularly for food and drinks, locker rentals, and the general admission, including additional fees for carers. Customers frequently reported disappointment due to numerous rides being closed or breaking down, leading to long queues and poor queue management. Reviewers also noted issues with the park's facilities, describing them as dirty, run down, and lacking comfortable spaces or proper maintenance. Though some people praised specific staff members for their helpfulness and professionalism, others encountered unhelpful or rude employees, particularly regarding accessibility and food policies. Additionally, many expressed frustration with the strict policy against bringing outside food, often requiring them to pay for lockers.

What people talk about most

Location

Clients share negative opinions on the location, with many expressing disappointment about the overall... See more

Price

Users describe significant dissatisfaction with pricing, particularly regarding carer tickets, which are now... See more

Service

Customers consistently express dissatisfaction with the service, citing issues such as unexpected charges for... See more

Staff

Customers had negative experiences with staff, frequently citing issues such as staff being miserable,... See more

Quality

People report negative experiences with quality, with many reviewers expressing disappointment and stating... See more

Reviews shaping this summary

Rated 3 out of 5 stars

You cannot take your own food in the park, they expect you to leave your food in lockers (at the entrance). Never been to any other theme park / day out where you cannot take your own food in. They... See more

Rated 3 out of 5 stars

OK rides first of icon is amazing ride 👌and launch pad definitely improved being one of the first to ride it when it was the PlayStation. Not sure on valhalla again being old enough t... See more

Rated 3 out of 5 stars

I have been visiting Blackpool Pleasure Beach since I was a child and our last visit was 4 years ago. Since then the park seems to have massively gone down hill. Many of the rides weren’t open due to... See more

Rated 1 out of 5 stars

Staff incompetent, detained then lost group members property. One week in and NO follow up to complaint. Call centre staff hung up on call. Refusal to deal with issue


2.0

Poor

TrustScore 2 out of 5

402 reviews

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2.0

All reviews

(402)

28 reviews in the last 12 months

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Rated 1 out of 5 stars

Sadly, Blackpool Pleasure Beach gave little pleasure

I just wanted to accompany the family to see them enjoy the rides. I was expected to pay £44 to do that, the same price as if I was going on rides. There used to be a non-rider charge of about £6 but now they don’t exist. Everyone has to pay the same. The family has already paid nearly £500 for the day 10am to 6pm and I decided that I could not afford anymore and could not justify giving the Pleasure Beach company any more money for nothing. Apparently the a Big One was closed as were other rides. The Pleasure Beach no longer lives up to its name and Blackpool in general was dirty and very disappointing. Will just have to rely on past happy memories now as I definitely won’t be coming back again.

9 October 2022
Unprompted review
Rated 5 out of 5 stars

Love this Park!

I have been a Season Pass holder since 2021 - and soon to be again in 2023 for my third year. The place may be a little rough around the edges, and the non-delivery of Valhalla did disappoint - but BPB along with other Parks are my happy place. This place holds a special place in my soul and well deserves my 5 stars for Icon alone! Keep it up Amanda!

24 October 2022
Unprompted review
Rated 1 out of 5 stars

The decision to go "CASHLESS" 👎

Their decision to go "CASHLESS" has left me and others within my circle to permanently boycott their establishment both themepark and Big Blue Hotel. Absolutely disgusted by this decision but thankful many others HAVE NOT gone down this bizzare & senseless path. Absolutely ridiculous. Bye.

21 October 2022
Unprompted review
Rated 5 out of 5 stars

Best experience in the champagne coffee…

Best experience in the champagne coffee lounge, Alex was great with my little sisters giving her advise on which rides she would like, also helped her get over her fear of the wolf! Thank you Alex, customer service on point! Thank you for the great brews and Proseccos!

14 October 2022
Unprompted review
Rated 2 out of 5 stars

Paying for closed rides

We were here on 3rd and 4th October 2022. Absolutely loved the rides we managed to get on, such as The Big One, Icon, Infusion, The Big Dipper, Avalanche, Airbender, Ghost Train, etc. The issue we had is the over-inflated cost, especially considering that MANY of the rides were not operational on the 2 days we paid for entry. Ice Blast, Revolution, the Wallace and Gromit ride and Valhalla, were just a few that were not operational, despite having members of staff standing there at the rides, to turn people away.

Whilst it is undoubtedly fun, it is so expensive, as are the vendors of gifts or food in the park. We tried to buy donuts and ended up waiting several minutes, until we walked away, as the person running the booth was nowhere to be found.

Being off season, the park wasn't busy and there wasn't much queueing required.

The phone app tickets were very footery and if they want us to embrace digitalisation, they need to vastly improve on that.
They also really need to update alot of the rides and provide better cushioning, as we ended up battered, bruised and very sore after the rides, so much so it actually ruined alot of the fun experienced.

We found most of the staff friendly, but we are raging at paying full price when so many rides were closed on both days. I think that is utter theft in broad daylight. Literally around half the rides were closed. A discount should have been given.

If we come back, it'll be for only 1 day, instead of 2, as it's not worth the money, when you're being turned away from so many closed rides.
I also feel I must warn all males about the Steeplechase and Avalanche - you will probably end up with crushed nuts on those rides, especially if sitting behind your other half!

4 October 2022
Unprompted review
Rated 4 out of 5 stars

Misrepresentation

Ten of us arrived from the South East and had a brilliant day. The only issue we had is that 4 of us knew of the Valhalla ride and decided to leave it to the end due to the fact that you get very very wet and we believe one of the best rides. Unfortunately it was closed and evidently had been for sometime. Our issue is that the Pleasure Beach is still advertising it which is wrong. This should most definitely be amended.

4 September 2022
Unprompted review
Rated 1 out of 5 stars

RACIST Blackpool Pleasure Beach STAFF Harboured a THIEF

RACIST Blackpool Pleasure Beach STAFF who Harboured a THIEF who stole my 17yr old son's cap. We found the thief when the security wasn't even looking for them (after we reported her, with a few witnesses who saw everything).

She ran in to a cafe and had time to hide the cap under her baggy tracksuit. The Cafe staff locked the doors to us and everyone else who were white could still go inside. The security staff were called but they never arrived. I spotted one just casually walking around and called him over. He said I'll talk to her, he did and said 'she said' she hasnt got it.

We saw the cap before she ran in to the cafe (the cafe is on the corner of the Big Dipper). Security said we haven't the authority to search her, he was basically just trying to get rid of us and saying he needs to be somewhere else. He sent me to the Guest services while this scum of a thief was being harboured by the cafe staff inside. She got away with stealing my son's cap. It was an ICON Cap which was given to my son by his sister on his birthday.

ABSOLUTELY DISGUSTING BEHAVIOUR througout from the Blackpool PB Staff. True colours shine out when an incident like this happens. Will be looking to report all this to the Local Police and never go to BPB Again. I hope you all go Bankrupt.

9 August 2022
Unprompted review
Rated 1 out of 5 stars

Absolute sh!t hole!!!!!

Absolute sh!te hole!!!!!, full of dust heads and alcoholics from North pier down to the pleasure Beach which definitely was no pleasure, homeless people everywhere begging and shouting at either each other or tourists. Felt quite unsafe in places and definitely and place to avoid.

4 September 2022
Unprompted review
Rated 1 out of 5 stars

What a total rip off

What a total rip off. £40 each to enter pleasure beach. Even if you want to walk around. Some of the rides not open. Waiting times were horrendous to get on the rides. We managed to get on 4 rides( £10 a ride). Have to carry phone with you if you have E ticket to scan to get on rides. Why, as you have to scan to get into the pleasure beach anyway. Looked at going to sandcastles too, but when I seen price of £24 each for 3 hrs didn’t bother. Walked along the golden mile, what a dump. Rubbish every where, lots of places shut up, boarded up. Wont be going there again.

1 September 2022
Unprompted review
Rated 1 out of 5 stars

A real rip off Britain experience

It used to be an outrage to charge £5 to enter but not ride but now they want to charge you up to £40 just to enter. My wife is over 60 and wants to take the our grandsons to the pleasure beach. She cannot use any of the rides but is still required to have a full price ticket. You can't take in food or drink and have to pay rip off prices for their dirty cafés. Don't waste your money.

23 August 2022
Unprompted review
Rated 1 out of 5 stars

No option to enter on a "no ride" basis.

Sad that I cannot enter to just walk about and enjoy the atmosphere. I don't like rides but do remember coming to the park as a kid and I wanted to stroll around (perhaps I would have brought a souvenir or food in the cafe there, who knows?) but I'm not going to pay for a full price ride ticket to do that.

28 August 2022
Unprompted review
Rated 1 out of 5 stars

Absolutely horrendous do not go to…

Absolutely horrendous do not go to Blackpool pleasure beach my nieces and nephews got to go on 3 rides my sister and I had to pay the same amount to go on no rides 2 hour wait for some rides they let to many people in then want to charge you £10-£15 on top of what you already pay to get faster access to rides and that’s per ride staff are rude place is dirty we paid £240 for children to go on 3 rides it’s the worst place I have been to in the whole of England do not waste your money at Blackpool pleasure beach you will be greatly disappointed and feel totally ripped off

25 August 2022
Unprompted review
Rated 1 out of 5 stars

Giving Blackpool a bad name!

Not great… expensive, had to queue for ages, staff at food places are rude, dirty, poor management, worst thing is if your phone dies you can’t go on the rides. All the other places in Blackpool are great this place is giving Blackpool a bad name.

11 August 2022
Unprompted review
Rated 1 out of 5 stars

Watch out… physically abused

Was physically abused by a member of staff who threw a bottle at me whilst serving. Other staff member were shocked and said ‘he becomes like that’ what sort of staff do Blackpool pleasure beach employ. Not a nice place. Parents watch out… keep your kids safe. Management will not do anything about it. Many other places you could go to where the staff and management actually care.

11 August 2022
Unprompted review
Rated 1 out of 5 stars

5 star reviews are fake

5 star reviews are fake. All written by the owners or staff. Would of given it 0 stars. Its a totally rip off. Was going to take the grandkids but im not paying 160 quid so i can take a 3 and 4 year olds on a couple of rides. Went on the piers instead. They were more happy with the tram ride down to central pier. Theyve ruined a good thing

16 August 2022
Unprompted review
Rated 2 out of 5 stars

Recently visited Pleasure beach with my…

Recently visited Pleasure beach with my husband and three grandchildren. My husband and myself did not want to go on rides but had to pay the same price as if we were. The waiting times for rides were so long that the children only had time for three rides at £196 this was approx £22 per ride total rip off. I would not mind paying money if they got value for money. I feel totally ripped off needless to say I will not be visiting again. They need to look at their policy in relation to spectators at least.

12 August 2022
Unprompted review
Rated 1 out of 5 stars

Rip off! Expensive and overcrowded so very long wait times.

Traveled from Scotland to come to the pleasure beach for my youngest birthday Tuesday 26th of July. Cost a small fortune to enter, 2 adults and 3 children. It was so packed we were there from 10.30am to 5 pm and only went on 5 rides each. Waited over a hour to get on the infusion, 55 minutes for the big one, 45 minutes for the steeplechase. 45 minutes for the avalanche. Even the little kiddy rides took ages to get on. You can buy a speedy pass per ride to get on quicker but that’s another £7-£10 each FOR ONE RIDE. Seems like they care more about making money than the customers. It was so overcrowded, I won’t be back. Definitely not worth it.

26 July 2022
Unprompted review
Rated 1 out of 5 stars

I was hoping to walk round with my son…

I was hoping to walk round with my son and family but was disgusted they wanted me to pay to ride £45 i dont do rides just wanted to spend the day with my family also on the day they went there was 100s of school trips so they only managed a few rides after paying all that money was disgusted they should close it to the public when all those school kids are going they must know from the bookings just a rip off

25 July 2022
Unprompted review

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