Blackpool Pleasure Beach Reviews 

402
TrustScore 2 out of 5

2.0

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Review summary

Created with AI, based on recent reviews

Looking at 31 reviews, most reviewers were unhappy with their experience overall. Many people found the pricing to be excessive, particularly for food and drinks, locker rentals, and the general admission, including additional fees for carers. Customers frequently reported disappointment due to numerous rides being closed or breaking down, leading to long queues and poor queue management. Reviewers also noted issues with the park's facilities, describing them as dirty, run down, and lacking comfortable spaces or proper maintenance. Though some people praised specific staff members for their helpfulness and professionalism, others encountered unhelpful or rude employees, particularly regarding accessibility and food policies. Additionally, many expressed frustration with the strict policy against bringing outside food, often requiring them to pay for lockers.

What people talk about most

Location

Clients share negative opinions on the location, with many expressing disappointment about the overall... See more

Price

Users describe significant dissatisfaction with pricing, particularly regarding carer tickets, which are now... See more

Service

Customers consistently express dissatisfaction with the service, citing issues such as unexpected charges for... See more

Staff

Customers had negative experiences with staff, frequently citing issues such as staff being miserable,... See more

Quality

People report negative experiences with quality, with many reviewers expressing disappointment and stating... See more

Reviews shaping this summary

Rated 3 out of 5 stars

You cannot take your own food in the park, they expect you to leave your food in lockers (at the entrance). Never been to any other theme park / day out where you cannot take your own food in. They... See more

Rated 3 out of 5 stars

OK rides first of icon is amazing ride 👌and launch pad definitely improved being one of the first to ride it when it was the PlayStation. Not sure on valhalla again being old enough t... See more

Rated 3 out of 5 stars

I have been visiting Blackpool Pleasure Beach since I was a child and our last visit was 4 years ago. Since then the park seems to have massively gone down hill. Many of the rides weren’t open due to... See more

Rated 1 out of 5 stars

Staff incompetent, detained then lost group members property. One week in and NO follow up to complaint. Call centre staff hung up on call. Refusal to deal with issue


2.0

Poor

TrustScore 2 out of 5

402 reviews

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2.0

All reviews

(402)

28 reviews in the last 12 months

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Rated 1 out of 5 stars

A lot of the rides had to close due to…

A lot of the rides had to close due to breaking down some weren't even open. Queued for ages for rides to be turned away because they had broken down. Managed to get on 3 rides. £ 50 each for 3 rides is a rip off !! Food is disgusting there undercooked and over priced. It needs a major face-lift or shutting down. Run very badly and rude staff do it no justice !

7 October 2023
Unprompted review
Rated 2 out of 5 stars

Waste of money

I went last week and was not impressed. Queue times were ok but not great. Luckily I had printed my ticket (I always do as backup), if I hadn’t my phone battery would not last the day as you have to scan EVERY ride - why?
I’m not happy about having to update my photo to activate my e-ticket. It was not mentioned Oreo-purchase and there is no legitimate reason it is required. Data protection law says you can’t ask for data that is not required, so I will be following this up. I emailed about the photo requirement 2 weeks before going and had no reply.
It costs more than Alton Towers! Literally 2 good rides (BigOne and Icon). Pleasure Beach, you must be nuts if you think that’s who you compete against. Alton Towers little kids section is better than your entire park.

Not all rides are included in the entrance price - Enso and Impossible.

The app is buggy and keeps notifying when it’s notifications are set to off killing the battery (remember you need this to scan in to every ride).

Overpriced, run down, dirty, pointless scanning, and just a waste of money and time.

Go to Alton Towers instead, you have more fun and it’ll be cheaper.

18 August 2023
Unprompted review
Rated 3 out of 5 stars

Good to bad

Was having a good day today 16th just two things that got me annoyed, (the first not so much) went on the ice blast and an operator on there, think his name is callam, well he made me feel a little queezy due to his bo smell ((very strong) but the one that made me leave the park was when trouble started on the ice blast due to queue jumpers that started with about 4 and very quickly the number rose to about 40, that was enough for me, so I left the park unhappy.

16 August 2023
Unprompted review
Rated 2 out of 5 stars

Me and my two little girls were left…

Me and my two little girls were left very upset yesterday (one of whom has autism) after a woman on the entrance desk searched our bags and kicked up a massive fuss about us bringing in a packed lunch that I made her aware that we had after I had previously called to let them know my children have food allergies. To which I was told was fine for us to bring packed lunch.
This woman argued and argued with me infront of a que of people leaving me and my children very embarrassed and upset. She was asking me what allergies they had? What documentation I had to prove this? Who had I spoke to? As she rummaged through our packed lunch questioning what we had to eat! As soon as I asked to see a manager she quickly apologised what rubbing my arm (very patronising) she spoiled my day to say the least. I won’t be returning.

15 August 2023
Unprompted review
Rated 4 out of 5 stars

Returned to Blackpool after many years

Returned to Blackpool after many years. Unsurprisingly it hasn’t changed much but that is a GOOD THING. With so much change going on around us with technology, the news and social media making us depressed all the time it was good to revisit and old place that felt constant, reassuring and familiar like an old friend and I can’t say that with many places in the UK anymore. I felt like a kid again and that’s the point, Blackpool can do that to you. We thoroughly enjoyed the slots, the horse racing, the bingo and a round of pool and don’t forget the fish and chips. All putting a smile on our faces. A great day out without breaking the bank. In 30 years time and if I am still around (with my zimmer frame), you can keep your package, two for one, eat as much as you like, infinity pool holidays I’ll be coming back to Blackpool for my smiles.

12 August 2023
Unprompted review
Rated 3 out of 5 stars

Disappointing

Went to pleasure beach yesterday wow we chose a bad day to go! Half the rides kept breaking down and queues were horrendous. Waited 70 mins fir Pepsi na. To be told shut then tried again later to happen again! 45 min wait for ice blast for that to break down and happened with ghost train too. Derby racer shut, grand national shut until last hour of day and even big dipper had issues. I understand it was hot yesterday and safety is the highest of importance but things should be put in place for this happening. It’s a lot of money for a family to spend to waste time in queues to then only go on 3 max rides. Passes should be given to people in queues that have waited, to go on again for the rides not being able to get on or tickets refunded! I went to complain to be given a one ride speedy pass! Not good enough. Couldn’t take my own food in when my daughter is gluten free and couldn’t take in water and water in there is £2 a small bottle! Aldo everywhere is card only so children couldn’t buy things with their own money! Very disappointed and sadly I won’t be returning.

10 August 2023
Unprompted review
Rated 1 out of 5 stars

Blackpool Pleasure Beach Extremely…

Blackpool Pleasure Beach Extremely disgusted you wanted to charge a severely disabled child who can't get out of his chair or able to go on any of the rides £40 and then charge his carer £50 just so they can walk around the park with other kids. Alton Towers certainly doesn't do this. Absolutely shameful!

9 August 2023
Unprompted review
Rated 1 out of 5 stars

Just not worth it

Cost £160 for 4, as we entered told a 90 minute wait for the big rides, queud 30 mins for ice blast, told broke down, 40mins grand national, broke down, big one stopped, I could go on. £4.50 hotdog, 4.75 chips £2.80 Pepsi, speedy pass £27 extra,cashless throughout,cash is king. All about how many they can cram in for the money regardless of queue times, they don't care. They should reduce number of admissions to avoid long queue times but they won't,its the last time I go there, used to go a few years back, walk in, all cash, take your own food, it truly does need boycotting by all, just a week would do just to show them they need to revert back

10 August 2023
Unprompted review
Rated 1 out of 5 stars

HORRENDOUS!!

Horrendous queue times of 90min today and longer on main rides. Then The Big One broke down and never opened back up. Ghost Train broke down..The horse carousel never opened. Grand National broke down but opened back up. They don't give refunds under any circumstances. I eventually broke down and went home. No way will I go back to watch families getting ripped off. I felt sorry watching wee kids with mum in massive queues in this heat. The money they charge to make you stand hour after hour and get on 3 rides is unbelievable. The best part about this park is the Starbucks Coffee and the Exit door.

10 August 2023
Unprompted review
Rated 1 out of 5 stars

Went on a coach day trip with my…

Went on a coach day trip with my partner the whole of Blackpool so run down depressing place to go would not recommend this place to anybody it’s not even worth a 1* rating the place is dirty everywhere. In my opinion the horses shouldn’t be walking up and down all day taking people in the carriage they need to be in fields where they will be happy and free they all look depressed it breaks my heart I think it’s animals cruelty do not agree with it what so ever!

AVOID BLACKPOOL! The worst holiday/day trip destination to go to.

5 August 2023
Unprompted review
Rated 3 out of 5 stars

Won't be returning

It's like Fort knox to get into and still have to scan for every ride... why? If your in surely you've paid ? As you don't admit free entry for non riders? Anyway. Getting stuck on the ghost train wasn't fun. Something mechanical apparently. Dipper shut due to mechanical issues. Pepsi shut due to high winds (which i get) general attitude of the ride staff was ignorant. If you dont like the job find something else! Not great to day all in all we spent £130 to get in.

4 August 2023
Unprompted review
Rated 1 out of 5 stars

Pay top dollar to get lung cancer

Overpriced dump that needs closing down. If you want lung cancer it's a great place to visit. Smoking in lines together with teenage vapers makes it miserable.

I've given one star as the staff are really good.

Seriously - no investment for years and yet they want premium prices.

Avoid it's overpriced.

16 July 2023
Unprompted review
Rated 1 out of 5 stars

Rude staff and not food allow

I went to many theme park, all of them is allowing food, only this park is not allow food.
The secure staff is rude and bad attitude.
The Rides is good.
I love the firework.

29 July 2023
Unprompted review
Rated 1 out of 5 stars

Rip off

£50 for an adult all day ticket. So you can't even get into the park without paying. OK unlimited rides but if you don't want to go on the rides it's still £50. Kids are £30. A complete rip off. Obviously now run by corporate money men. I will not be back

2 August 2023
Unprompted review
Rated 4 out of 5 stars

Overall not a bad experience

Overall not a bad experience. Came to one nickelodeon ride and a guy called Jamie thought I was trying to push in from the exit and said to me this is not speedy pass I need my card signing for easy access. He said you have to que but I said my son can't que he is autistic and then he said to me the same thing so I raised my voice amd only then he understood. Had he told me one more time to que I would have blew my lid. Once ride was finished he let me in through easy access. Rest of staff were good.

25 July 2023
Unprompted review
Rated 4 out of 5 stars

Blackpool Pleasure Beach.

We were on the bikini bottom bus tour on the 26th July 2023 the staff member was awful she was so mean to all the kids everything else was lovely would recommend to a friend or family it was the staff member she was awful she even pushed a 3 year old!!

26 July 2023
Unprompted review
Rated 1 out of 5 stars

Oh dear!!

Probably the last time we'll come!! Park opens at 10, rides not open til 10.30 but issues with the Big One meant that it started later. Currently in the queue at 16.44 to be told that the ride has broken down!! So - starts late and finishes early!! Signs all over the place saying 'No Queue jumping'. However, you CAN push in if you buy a so called "Speedy Pass"!! Disgraceful and just another example of what the money grabbing owners will do to get every penny out of people. Unfortunately, I can remember the "good old days" when it was open til at least 10pm every day in the holidays - sad to see that things have changed not for the better!!

25 July 2023
Unprompted review
Rated 1 out of 5 stars

I am appalled.

this was horrible. Me and my friend went on the big dipper and she injured herself badly while in the backseat from the dibs. She was unconscious from being hit in the head. Never going back, please be aware of these ride faults. Awful.

20 July 2023
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs

Avoid at all costs. My two kids 12 and 14 went this last week on school trips. My son went Monday and daughter Tuesday. The site was reserved for school trips only on both days however was so busy that my son only got to go on 1 ride and my daughter none. It was £32.50 each. Next year I’ll find a drain and throw £65 down it instead of signing them up

17 July 2023
Unprompted review

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