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BigRock Reviews 

547
•
TrustScore 4.5 out of 5

4.5

Electronics & Technology
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Review summary

Created with AI, based on recent reviews

Looking at 276 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their exceptional helpfulness, professionalism, and extensive knowledge, often resolving issues quickly and efficiently. Many highlight the outstanding support, noting clear communication, patience, and dedication from team members. Reviewers appreciate the reliable services, finding the platform easy to use and the overall experience very positive. However, some customers also noted issues with service reliability and website performance, experiencing slow loading times and unexpected downtime. A few other people felt that customer support was sometimes unhelpful, unresponsive, or lacked basic knowledge, with some reporting rude interactions.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising their helpfulness, professionalism, and... See more

Customer service

Consumers find customer service to be ambiguous, with many reviewers praising the support staff for being... See more

Service

People report ambiguous experiences with service, with many customers expressing satisfaction, highlighting... See more

Website

Clients share ambiguous opinions on website experiences, with some reviewers praising the ease of use of the... See more

Response time

Customers consistently note ambiguous experiences with response times, with many praising the promptness and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

BigRock provides excellent prices for the products. Our account manager Huzefa, has helpes alot in getting the products and always informs us in time if there are any renewal. Working with him helps... See more

Rated 5 out of 5 stars

My shared hosting server went down during a critical testing period. It was a pcount issue that exceeded the shared hosting limit of 25. After only two AI chat steps, Mukund from the customer support... See more

Company replied

Rated 5 out of 5 stars

Rizwan has been excellently helpful and solution oriented. He is an asset to bigrock. i suggest and recommend that he be elevated. Sch candidates should be rewarded. i wish Rizwan the very best in his... See more

Rated 5 out of 5 stars

Thanks one Big rock for the amazing service. I recommend you guys highly. Your customer service is most amazing. Special mention for Hrishav. He walked me thorugh everything. Solid suppo... See more

Company replied

Company details

  1. Electronics & Technology

Written by the company

India's #1 Domain Registration & Web hosting company offers a plethora of specialized web services including domain registration, domain search and domain hosting. Register domain names at cheapest prices backed by 24x7 support. Call on 1-800-200-7625 ...

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

547 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 95% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(547)

296 reviews in the last 12 months

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Rated 5 out of 5 stars

Nagabhushan provided excellent support…

Nagabhushan provided excellent support in installing SSL certificates for all my domains. He was very professional, patient, and caring throughout the process. He explained everything clearly and made sure the certificates were installed properly without any issues.

I really appreciate his prompt assistance and professional approach. Excellent customer service from Nagabhushan and BigRock. Thanks a lot

8 August 2026
Unprompted review

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