An international communication tool for live streaming that allows users around the world to interact in real time and enjoy a wide variety of genres.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Bigo Live allows you to live-stream your favorite moments, and make friends from all around the world. We enable people to showcase their talent, discover, and stay connected in a positive, healthy, and creative way.
United States
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 82% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very nasty, disgusting behaviors. I’ve reported and email over 1000 times nothing done. From bullying to pornography. I’ve sent videos still nothing done. I’m tired of recording and emailing them getting no where i will start taking up other steps.

Reply from BIGO LIVE
I used Bigo for 2yrs - At first it was fun but then it became so addictive that it effected my mental health and even work/personal life. I'd be up all night talking to people who didn't even share the same lifestyle and views as me, the kind of people who'd be up all night, asleep all day and claim benefits! I became someone I never wanted to be and wouldn't have even spoken to in real life. Sometimes I'd be running in 1hrs or no sleep at all. The app is full of trolls, fake accounts, swearing/cursing, exposing inncoent children/family/people,non intellectual conversation, hate, crime, underage kids, pedophiles, sex, drink, alcohol, sex offenders etc.. Every friend I thought I'd made turned out to be fake, I've done nothing but waste my time and energy defending my innocence and even ended up drinking so much staying up all night to fight back - I finally deleted the app and chose peace instead .. I haven't felt more better in a long time and look forward to living and being calm again.. Good riddance

Reply from BIGO LIVE
I’ve been using BIGO Live for over three years, and my experience has been nothing short of disappointing. The app is riddled with scammers and fraudulent activity, and the management shows zero transparency or accountability in addressing these issues. Despite repeatedly reporting scams, my complaints were ignored, and no action was taken.
The platform is filled with users looking to exploit others, and there seems to be no real effort from the company to ensure user safety or combat the rampant scams. In addition, there are serious concerns about privacy – the app collects an alarming amount of personal information, and it's unclear how that data is used or protected.
What's worse, BIGO Live has been known to manipulate user engagement and payments, leaving many people, including myself, out of pocket. I've lost thousands of dollars through their deceptive practices.
For a platform that claims to be about "live interaction," BIGO Live is a complete disaster when it comes to user security, transparency, and fairness. I strongly advise against using this app, as it is not only a scammy environment but also puts your personal data at risk. Avoid at all costs.

Reply from BIGO LIVE
Bigo gives me the impression that the bigo app doesn’t have human H.R. which leaves room for many errors when handling the Judgment of users accounts. My account has been repeatedly attacked by bigo and/or users. Each negative encounter i have had with bigo resulted to me being cleared. i literally have to screenshot everything to have proof that they constantly are hurting not only my page but my businesses. i don't understand why they give the option to extract a video from links if the process is never successful. i had to fight to get a ten year ban off of my page. i post many of my affiliate links which seems like they have a problem with. Bigo has been giving me a hard time for at least a year now.

Reply from BIGO LIVE
Extortionists and Scam artists. Promotes drug use and self harm. Really sick stuff happenes on bigo

Reply from BIGO LIVE
I got BIGO banned because I am allowed to have my podcast cover up and they did not allow me so I reported it to apple developer I showed them my copyright claim I play great songs
Don't pay for more dumb entertainment. No diamond either. I've tried three times. I can do an Audio podcast. But no friends. Just 100-200 people hearing me. No calls or friends. My podcast is me doing Tarot and Oracle cards. Talking about life. Fake people sometimes.
They are sick people who parade deformed children making them perform and beg for money!!! They extort and are racially motivated! The abuse I suffered from this app is real!! Expect lawsuit soon!!!

Reply from BIGO LIVE
BIGO Live is entertainment for low goal people. It has too many fake profiles, content filled with cursing, hate baiting and sexual exploitation. A lot of scams. Be careful on this app.

Reply from BIGO LIVE
Bigo is unable to follow the own rules because of the offer to pay more and then you can act like there were no rules ... You get a mystery status or you can not be banned for any violencing of any written policy for " normal streamers" - so the agency admin get more rights to set free banned members or get no ban for violencing the rule they " teach " to newbies.

Reply from BIGO LIVE
BIGO live is awesome, you can learn many different talents
Beginning. Followers. Some real, others fake. I've podcasted here by Audio. Doing Tarot and Oracle card reading. People hear me. At the end, hundred heard me. No new friends. None Following. Which is okay. If thinking wise, this App, goes to scammers. The Bigo company. Check this out. London's Bigo, 47-49% is better than U.S. Try not to buy a gem here.

Reply from BIGO LIVE
Bigo used to be a nice place to chat and make friends. Girls and guys friended and interacted a lot. Then Bigo became a grooming site. The started monetizing the app that appealed mostly to girls. The girls now only respond to those that invest money in them. No more answering messages and ghosting all the fans as long as they are making money just by sitting in nighties and teasing. No incentive to meet anyone. So now the girls get used to teasing no nips, over managed by admin, so the girls get used to teasing. Then they think about chaterbate type sites because it operates the same way with making money and they are still at home online. Not a far jump forward they think about dancing in a bar for money, and some even bar fine out, and finally a few will go into the AV industry of some sort. Bigo is a gateway to guys losing money for nothing now. Girls are just greed based honey pots and many are underaged and lied about their birthday. The old Bigo was much better over all. Also, many if not most of the messaging is not with the girl at all. It is with an AI bot that can not do anything but repeat the same responses over and over. None of them will go to the local chat app because the program will not let the computer generated girl move to it. Out of the 100 plus followers, only one has been real and moved to chat on FB. The local apps are LINE, Whatsapp, KIK, and are used by nearly everyone. They bot will say lets go to one and then say, "Maybe tomorrow. Lets chat here a while." or "My mic does not work, my camera does not work, etc..." No girl in the history of social media will tolerate a broken phone. these are not real girls. Alway, use the words sweetie, and babe. Normal girls do not do that. Do not waste your time here.

Reply from BIGO LIVE
Just full of women who want to scam guys out of there money. They want the guys to give them diamonds and jewels but if you don't give them what they want they just give you attitude and move on to another guy to just to do the same thing, then to next one and to the next one....... etc,etc.
Good app, just made a massive change that allows me to search streams down to city level, I applaud that as I suggested it, but I also made another suggestion, and that was to make it where there is a full, 100% spectator mode to where you can simply watch any stream anywhere, and no one can kick you, why? Well on Youtube you can watch any content you want and its not restricted and the only thing even the host can do is block you from commenting, but they cant stop you from watching the streams and or content. The ability of not only the host, but also the admins to be able to kick you on a whim comes with insane setbacks, and is just reckless is that lets say for instance that I sent a host or someone in a stream a high value gift in good faith that that was something to increase our relationship or friendship showing I care about them, well hypothetically the host and or admin can simply kick me 1 second after that, and block me, and I will never be able to get my money back or have words with the individuals that kicked me. I saw a stream the other day where a streamer's admin kicked someone the streamer was in active talking with, the streamer was pretty upset about the person being kicked, the problem is, no one would have a reason to kick us if they didnt see us in the first place, I say the app needs an anonymous feature to where we can view the entire site without restriction, until we decide to get involved by way of comment or gift, maybe only by comment, and with that comment you would need a membership, but no more kickings of people just because they dont interact with the host or the stream in you are in the way they want, is it really something that should the host and admins should be able to stop us from viewing streams? Heck, these people can never kick Bigo programmers and techs out of the stream, why are us normal people so different? I assure you these people that made Bigo and the security or tech people have 100% access to every stream in the app with no risk of ever getting kicked, Google does too, and many other entities, but we are limited and at the mercy of people that can just hit a button and boot us; this makes the app much worse than it could potentially be.

Reply from BIGO LIVE
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.