Big Dog World Reviews 

1,527
TrustScore 3 out of 5

3.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

If you're searching for a pet store that offers both convenience and high-quality products, look no further. This store has been a game-changer for me as a pet owner, with their extensive range of top... See more

Rated 5 out of 5 stars

Recently bought smaller bag of Tribal to try when camping. Both dogs on a raw food diet but I can’t carry much frozen food in small freezer. They like Tribal so much I’ve invested in a large bag whic... See more

Rated 1 out of 5 stars

I ordered a fairy expensive ball £6:45 the one in the picture is purple the one i received is green, green is the colour of grass, grass is where no doubt the ball will be lost within days as soon as... See more

Company replied

Rated 3 out of 5 stars

Some of our order was cancelled and the first we knew about it was in the form of a refund after the other items had been dispatched. Would have like to have been offered an alternative, same product... See more

Company replied

Company details

  1. Pet Store

About Big Dog World

Written by the company

The UK's leading specialist in supplies for large and giant breed dogs.

Britain's Friendliest Business - 2014 Semi-Finalist.
Young Business of the Year - Winner (2011 Surrey Business Awards).

Premium dog food at discount prices from brands such as James Wellbeloved, Eden, Arden Grange, Orijen, Acana, Carnilove, Tribal, Taste of the Wild, Barking Heads and Nature's Menu, all with Next Day delivery.

Large size accessories including dog collars, harnesses, beds, coats and more. Tough dog toys and chews, plus products for health, grooming and training.

Great value prices and friendly reliable service!

Contact info

3.0

Average

TrustScore 3 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.0

All reviews

(1,527)

2 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing lead

Wow I was recommended the lead by a fellow dog owner through Amazon

But my husband just typed the name of the dog lead and
Big dog World came up

As a past owner of 1 Newfoundland and 1 landseer whom both have now passed away

I knew this lead would 2hundred percent take the strength of my little sprocker Spanial

I don't have alot of strength in my left arm so I use my right all the time so this lead helps as my little boy is in pulling stage at the moment

So it takes some pressure of of me.

5 June 2020
Unprompted review
Rated 5 out of 5 stars

Great!

Promptly delivered even with the current situation. Alerted me to the restock efficiently as well! Will be a return customer!

12 May 2020
Unprompted review
Rated 5 out of 5 stars

One of not many places that sells my…

One of not many places that sells my dog's food (ACANA). Was worried to order at first as I never heard of the company but the food was delivered within couple of days (and that was during Covid outbreak where all other companies delivered with big delays!). Highly recommended

8 May 2020
Unprompted review
Rated 5 out of 5 stars

The guys here were great

The guys here were great. I had issues getting hold of a certain dog food during the lock down, and they kept informed about their stock, and when it finally arrived, I ordered and it was with me in just a few days - no messing about. Great service

5 May 2020
Unprompted review
Rated 5 out of 5 stars

Very impressed

Great product - we bought the pet loader light. Great service. Very speedy delivery during lockdown. Very impressed. Thank you!

5 May 2020
Unprompted review
Rated 5 out of 5 stars

Tribal Fresh Pressed - Fresh Turkey

Recently bought smaller bag of Tribal to try when camping. Both dogs on a raw food diet but I can’t carry much frozen food in small freezer. They like Tribal so much I’ve invested in a large bag which Big Dog World had on offer at a good price.
Delivery very good considering delays due to Covid-19

5 May 2020
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience. Ordered a cool coat for my Bernese, arrived in good time and super happy with the quality.

5 May 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look