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I have twice ordered from Animology as I love the products, twice my orders went missing in the postal system. After numerous attempts at making contact with Animology on both occasions, I eventually achieved a response. Both times a satisfactory outcome was achieved, but it took an extraordinarily long time.
Ordered item a week ago and no updates on when it's being delivered. I know its been holiday week but they should be quicker than this. No reply to my email requesting an update. Poor service
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