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BiblioReviews 

35,096
•
TrustScore 4 out of 5

4.2

Book Store
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Review summary

Created with AI, based on recent reviews

Evaluating 358 reviews, reviewers had a great experience with this company. Many customers are consistently pleased with the product selection, finding books at great prices and often discovering hard-to-find titles. The quality of the books generally meets expectations, with many arriving as described and in good condition, sometimes even better than anticipated. Reviewers frequently highlight the fast and timely delivery service, noting that items often arrive quicker than estimated and are well-packaged. However, some people were dissatisfied with their orders, experiencing issues such as books not arriving, incorrect tracking information, or descriptions of book conditions being inaccurate. A few customers also mentioned a lack of communication regarding delivery status or difficulties in ordering.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the reasonable prices, quick... See more

Delivery service

Customers generally report positive experiences with delivery service, noting prompt shipping and quick... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many customers reporting positive... See more

Quality

Clients share positive opinions on quality, with many reviewers reporting that books arrive in excellent,... See more

Price

Users describe positive interactions with price, often finding items to be reasonably or fairly priced, with... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It's always great doing business with this company! However sometimes the description of the book's condition is not as accurate as it needs to be. Other than that I highly recommend doing business wi... See more

Rated 4 out of 5 stars

If you are looking for a book, they will have it at a great price. I feel they could improve by keeping customers in the loop on delivery status that is the only reason for the 4 stars. With that said... See more

Company replied

Rated 5 out of 5 stars

The publication I wanted has been out of print for more than 50 years. Biblio sold me a reprint which was acceptable to me. I only wanted to know what was written in that tome. All in all I'm v... See more

Rated 5 out of 5 stars

I have never been disappointed by biblio. Books are always as described, priced fairly, and delivered in good time. On those rare occasions (and I'm talking about over an 11-year span) that I got the... See more

Company details

  1. Book Store
  2. Childrens Book Store
  3. Rare Book Store
  4. Used Book Store

Written by the company

Biblio has been a marketplace serving indie booksellers and customers since 2003. Search and buy over 100 million used, rare, out-of-print, signed and first edition books and textbooks from independent bookshops around the globe! You can reply to any customer service emails from Biblio to reach customer support. We also provide the contact email for the bookseller from whom you purchased on your order receipt if you wish to reach out to them directly. If you need support for a Biblio order, please contact us at support@biblio.com. We provide a 30 Day Guarantee for various situations here: http://www.biblio.com/pages/order_guarantee.html

Biblio: Support & Service

Written by the company

We are here to mediate between customers and booksellers.
We are committed to sharing used and rare books from independent bookshops and getting them in front of the customers who want to buy them! We are also here to help if things don't go perfectly - the wrong copy of a textbook was ordered, the shop made an error and sent the incorrect book, or the shipping service didn't deliver as promised. While we hope that everything goes as planned, we are here to mediate any difficulties that arise during the order process. If you are a Biblio customer and you are reaching out for help directly from the bookseller, include support@biblio.com in the CC field of your email so that we are in the loop and can step in and help as needed.

Contact info

4.2

Great

TrustScore 4 out of 5

35K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 19% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(35,096)

318 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great value -- defeat Amazon

I love shopping Biblio! I used to be a bookseller at an independent bookstore and now I only use Biblio for my used book purchases. The individual booksellers are wonderful, the books arrive in record time, and I am able to continue building my library. Of course, the prices cannot be beat.

5 May 2026
Rated 5 out of 5 stars

Biblio has books other places do not

I have found several books on Biblio that I had difficulty finding anywhere else. It is a fun place to browse for first editions and older historical physical books. All of my several orders were shipped promptly, and arrived in their advertised condition.

20 April 2026
Rated 5 out of 5 stars

The seller was a real professional

The seller was a real professional. The condition of the books was amazing, pretty much perfect. The package was well protected and the delivery arrived quickly. Would definitely recommend.

21 April 2026

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