Bibby Financial Services Reviews 956

We’ve had an excellent experience working with Bibby Financial Services. Everyone we’ve dealt with, from Michael Wall to Sarah Payne, has been amazing to work with throughout the entire process.

The team has always been professional, responsive, and genuinely supportive, making everything straightforward and stress-free. Communication has been excellent, and they’ve consistently gone above and beyond to help whenever needed.

It’s refreshing to work with a company that values customer service so highly, and we wouldn’t hesitate to recommend Bibby Financial Services to anyone looking for a reliable and helpful finance partner.

The onboarding with Bibby was excellent, the training was very good and the staff have all been very friendly and knowledgeable.

The whole process has been straightforward and even if there was a issue it was dealt with quickly and efficiently

It’s an absolutely fantastic service. Wendy and Nayan are truly geniuses at what they do, and they have been incredibly helpful with all the needs for Bibby. Really appreciate their support, professionalism, and dedication throughout. 👏
HS GLOBAL LTD

my review of Bibbys is the fact that we have Eleanor as our point of contact, she is an absolute Gem she has helped us 'Spraytech' in so many ways always available on the phone responds to emails and if she is in a meeting she immediately calls back.
I cannot thank her enough sometimes as she has gone far and beyond with our issues and quierys.
Eleanor is an absolute credit to your company and its made our working relationship so much easier and a pleasure.
Thank you Eleanor and all Megan for all your hard work and dedication with our Company.

Bibby have been a great support to our business
Special thanks to Freiah & Eleanor

Our experience with Bibby has been really positive.
What impressed us the most is how smoothly their systems operate. Everything feels easy to use, which makes the entire process stress‑free. Bibby are always on hand to support us and the continuing growth of our company.

Bibby not only provides great service, but also make you feel valued and well‑supported.

The team delivers an excellent service, and their staff stand out for being genuinely helpful and professional. Thank you to Joe , Karen , Evie and Callum

Based on both my experience , I would 100% recommend.

AA Solutions Ltd have recently signed up to Bibby Financial Services and the support we have received throughout the entire on boarding process was absolutely outstanding.

A special mention must go to Jessica Walker, whose professionalism, communication, and support from start to finish were exceptional. Jessica provided a truly personal and considerate approach, taking the time to guide us through every stage of the process with patience and clarity. Her “hand holding” throughout made what can often be a stressful experience feel smooth, straightforward, and fully supported.

Nothing was ever too much trouble, responses were always prompt, and we genuinely felt valued as a client throughout. The level of customer service and professionalism shown by Jessica and the wider Bibby team has been first class.

We would 100% recommend Bibby Financial Services to any business looking for reliable financial support and a company that genuinely cares about its clients. Thank you again to Jessica Walker and the team for all your help and support.

Amanda and Paul have gone above and beyond to support our growth! Couldnt of asked for a better team! We moved over 2 years ago from a well know invoice finance bank and what a different experience it has been. Highly recommend bibby and the friendly helpful team. Finally a business finance provider who want to support growth for small and medium businesses !

Shannon and Kamil have been amazing over the last two years,
They supported throughout key milestones in my business.
Both are a credit to Bibby.

They have great communication skills and always keep me informed of issues and updates.

Whenever I have a query or issue they respond right away and resolve the issues in a timely manner.

Lucy is currently looking after my account and has been fantastic so far I can’t fault her at all 10 out of 10

What a great partner Bibby's have been for us. From being an inconsistent start up to becoming a leading manufacturer - Bibby's have supported us throughout our journey. Emma Lawton has been our relationship manager and has been excellent throughout - understanding all of the challenges we have faced. Special shout out to Louise Ross & Tracey Best - wouldn't hesitate to recommend! 5 Gold Stars!

From initial enquiry to fully set up we have had nothing but a first class service. For Gayle assisting in the initial set up and Richard and Mark have been exceptional on helping to navigate the system and promptly replying to queries.

We have worked with Bibby for a number of years now under different business ventures. Their team has always been efficient added a personal touch to business finance. Lucy Adams has always taken a personal approach and supported our business in whatever way possible within the guidelines and endless red tape that can hinder financial institutions. We see Alyssa Connor as a member of our team and not Bibby FS and a very valued on at that. Alyssa has a great relationship with our customers too. Chloe Roberts is always dedicated and professional and has always been available and happy to resolve any issues.

I’ve had a great experience working with Gursharn Mistry, Credit Controller at Bibby. She has been extremely helpful, professional, and always on top of everything.

Her communication is clear and prompt, and she makes the whole process smooth and stress-free. Any queries are dealt with quickly and efficiently, and she always keeps things well organised.

It’s rare to find someone so reliable and proactive. Gursharn is a real credit to Bibby.

Highly recommended.

Well what can i say, from start up to weekly invoicing Bibbys have been fantastic, communication is great from Pav, Dee and Linda very quick and responsive to any requirements we have. Peace of mind knowing you have a great team behind you especially through a challenging enviroment we are in these days.
10/10 Bibbys

Thank you to Paige and Daniel for making the whole initial experience so smooth and straightforward. They were always on hand to answer any additional questions, and I felt fully supported throughout the application process.

The team at Bibby are really helpful and pro active to help.
Especially Valerie and Sarah who have always been on hand for me.

Excellent communication, fast and efficient turnaround, easy to talk with and keen to advise and support. All in all, a brilliant experience and with a service that will help our continued growth. Thanks to Ian, James and the wider team.

Wasted ten months of effort going through extremely onerous onboarding for invoice finance only to terminate after 2 months as it was not fit for purpose. In our case the clearing bank caused issues but Bibby had no back up redundancy, crippling our already cash constrained business. To add insult to injury they then went legal to recover their funds. In contrast we have plugged into a facility with HSBC in no time and it has been a breeze in comparison. SME business owners don't get sucked in!

If we could give more than 5 stars, we would....

As a growing family business and like many businesses, cash flow is of the utmost importance especially when as a business, you're trying to invest in systems and process's.

We now have that confidence to invest thanks to Bibby Financial Services.

The fear and doubt have all been put to one side thanks to our first port of call Kelly McGrath who went out of her way to make this procedure as smooth as possible.

Kelly also dug in to understand the business and the business needs, and its thanks to Kelly's business experience and knowledge and her easy way of communicating, that's helping our business to be on the front foot and with the confidence to grow.

Would have given 10 stars had we been able to.