Excellent Service! We were looking for a firm, orthopaedic mattresses because Ive had neck fusion and have chronic lower back and leg pain. Roberto politely approached us as we were l... See more
Location
Switch locationUnit 3 Mallard Retail Park, Mallard Road, BH8 9PL Bournemouth, Dorset, GB
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See what reviewers are saying
We visited Bensons for Beds Bournemouth and was helped by Rob. Originally we had planned to visit the bed store next door (we weren’t aware the Bensons for Beds was there!) however, we were all so imp... See more
Company replied
Rob was brilliant- wasn’t pushy at all and really made choosing the right mattress for me and my partner really easy. He’s a credit to the store and will highly recommend him to my friends and family!... See more
The whole experience of choosing and buying a new bed was made very easy due to the expertise of the salesman Roberto. He explained our options and answered all our questions. The delivery was very qu... See more
Company replied
Company details
About Bensons For Beds - Bournemouth
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 3 Mallard Retail Park, Mallard Road, BH8 9PL, Bournemouth, Dorset, United Kingdom
- 1202529500
4.8
Excellent
252 reviews
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Bensons for Beds, expert advice and quality.
Visited Bensons for Beds, Mallard road, Bournemouth for a super comfy mattress we'd tried on holiday. Excellent help and advice from Glenn and we found it! Lovely new divan base on gliders so no more deep ruts in carpets and a month only to await our fab new bed. The team will deliver and assemble everything. Thank you Glenn, for patience and knowledge.
13 February 2025
Unprompted review
Reply from Bensons For Beds - Bournemouth
We're happy to hear that you found the perfect mattress and divan base. It's great to know that the advice provided was helpful, and we appreciate your positive feedback regarding the delivery and assembly service. Thank you, Megan at Customer Care
Excellent customer service
Excellent customer service, very helpfull did not feel pressured to buy.
13 February 2025
Reply from Bensons For Beds - Bournemouth
We're happy to hear that you received excellent and helpful customer service without feeling any pressure. We appreciate your positive feedback, Megan at Customer Care
The customer service and knowledge…
The customer service and knowledge about all of their products is superb.
Friendly and helpful staff
11 February 2025
Reply from Bensons For Beds - Bournemouth
We appreciate your positive feedback! We are happy to know that you found our staff friendly and helpful, and that you were impressed with their knowledge. Take care, Megan at Customer Care
Very welcoming when walking in
Very welcoming when walking in, told me what I wanted to hear, & price seemed okay. All done within 30 mins, waiting on delivery 14th Feb (less than 3 weeks from order) - let's hope they keep to this!
2 February 2025
Reply from Bensons For Beds - Bournemouth
We're glad you felt welcomed and that the price met your expectations. We appreciate your positive feedback and hope you love your new bed! Thanks for your order, Megan at Customer Care
Service was informative yet not pushy
9 January 2025
Reply from Bensons For Beds - Bournemouth
We appreciate your feedback and are happy that our service was informative without being too pushy for you.
Take care,
Megan at Customer Care
The staff was very helpful on seval…
The staff was very helpful on seval occasions and patient with all my queries giving me option and measurements for different size waldrobe I went for the 6 door waldrobe with lights and it's beautiful
1 January 2025
Reply from Bensons For Beds - Bournemouth
We're happy to hear that our staff was helpful and patient while assisting you. It's great you found the perfect wardrobe with lights! Thank you for your positive feedback; we appreciate it! Take care, Megan at Customer Care
A great experience
A great experience from walking into the store , trying out a sofa bed and having one delivered as scheduled 5 days later. The showroom guys were very professional, clearly explained our options and we purchased one there and then. Delivery was prompt, driver gave us a call 30 mins out and politely got the sofabed up into our spare room very efficiently. We purchased beds and bedroom furniture from them a few years ago and they have maintained their standards over the years. Happy customers.
10 December 2024
Buying a new bed.
Good to research on line but then discuss your needs with someone in person in store and also to actually see the colours available and also for the headboard. Good to see the actual headboard rather than just on line and again see the colours available. Also to be able to discuss the different mattress options and how to care for them. Altogether a good experience and purchase made.
3 December 2024
Very friendly and helpful staff
Very friendly and helpful staff, Leigh was of grate help
20 November 2024
The lady in the Bournemouth store was very helpful and gave us plenty of time to choose exactly what we wanted. X
The lady in the Bournemouth store was very help
26 October 2024
Great customer service
Great customer service all the way from showroom to delivery.
The flip mattress has gone down very well with my son. Such a great idea
19 September 2024
Unprompted review
Not an easy task
Choosing a bed is not an easy task but the staff at Bensons made it easier by answering all of our questions and giving us time to try countless mattresses countless times.
We eventually found the right bed for us and delivery is soon.
18 October 2024
Saved over £1,000
Walked in I knew what I wanted the salesman showed me the mattress I wanted and he suggested that I try a mattress made especially for benson for beds similar to what I wanted tried it and it was more comfortable and over a £1,000 cheaper so,he was there for me and not selling me the most expensive mattress
7 October 2024
Excellent experience Liz
Easy to find the right bed then easy ti order and add things to help me like take ipd bed away set up new one as I'm on my own. It's great that they do all that
1 October 2024
Great assistance
The assistant gave us lots of time and alternatives to help us make up our minds.
With discounts the total cost was well within our budget.
27 September 2024
Helpful and polite assistant.
17 September 2024
Glenn C W. Mattress
Glenn was great, his knowledge of mattresses was good, but the paperwork took along time.
29 August 2024
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