Our initial experience was superb. The help we received in choosing the right mattress was excellent. There was no hard sell which we appreciated. We were left to our own devices in choosing the ri... See more
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We had such a lovely experience at Bensons for Beds, especially thanks to Monica. She was incredibly helpful and patient with us while we took what felt like forever to decide! 😂 Monica had such... See more
Company replied
Greeted as we came in and Kevin was very nice and nothing was too much trouble to help us Used a bed machine to decide what firmness we would require for the matters. Showed us round the showro... See more
Company replied
Visited the Bensons for bed shop in Blackpool to see what was available and some inspiration . A member of staff Gem listened to us and showed us the various options . She was not pushy and was very p... See more
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Company details
About Bensons For Beds - Blackpool
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit A2 Blackpool Retail Park, FY4 2RP, Blackpool, Lancashire, United Kingdom
- 1253403456
4.9
Excellent
596 reviews
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Good experience
Good advice from Kevin at the Blackpool store and a reassurance of mattress exchange if it's found to be uncomfortable. When it was delivered, Chris and colleague were extremely pleasant, accommodating and respectful to our carpets by putting on shoe covers when carrying the mattress up to our 2nd story bedroom and on their way down we're kind enough to carry the old mattress to ground level! 11/10!
6 March 2026
Reply from Bensons For Beds - Blackpool
Wow — 11/10! ⭐️ Huge thanks for sharing this! We’re so glad Kevin in our Blackpool store gave great advice, and it’s fantastic to hear Chris and his colleague made delivery such a positive experience too. We’ll be sure to pass your kind words on to the team,
Megan at Customer Care
Reply from Bensons For Beds - Blackpool
Thank you so much! We’re really glad you found the advice helpful and the service brilliant — it means a lot to us,
Megan at Customer Care 😊
Great choice of beds
Great choice of beds. Very good value for money. Julie who looked after us was incredibly knowledgeable, helpful and spent time explaining the different type of beds and mattresses. Thank you.
10 March 2026
Unprompted review
Reply from Bensons For Beds - Blackpool
Thank you so much for your wonderful review! I’m really pleased to hear that you found a great choice of beds and felt the value for money was excellent. It’s fantastic to know that Julie took such great care of you — her knowledge, helpfulness, and the time she spent explaining the different types of beds and mattresses clearly made a real difference to your experience.
I’ll be sure to pass on your kind words to her — she’ll be delighted,
Megan at Customer Care
Look no further than Bensons for Beds.
I found the Staff, helpful, pleasant and efficient.
5 March 2026
Reply from Bensons For Beds - Blackpool
Thank you for your lovely review! I’m really pleased to hear that you found our staff helpful, pleasant, and efficient — that’s exactly the experience we aim to provide.
Thanks again for your support – we truly appreciate it,
Megan at Customer Care
Great experience
Great experience from the beginning, when we were helped to choose our perfect bed, until its careful and timely delivery. I recommend Bensons for Beds.
6 March 2026
Reply from Bensons For Beds - Blackpool
Mrs Crizbasan,
We're happy to hear that you had a great experience, from choosing your perfect bed to its careful and timely delivery! We appreciate your recommendation.
Team Bensons
I was kept informed of delivery date…
I was kept informed of delivery date and time and the installers were efficient and friendly. My old mattress and divan were taken away and everywhere was left clean and tidy.
2 March 2026
Reply from Bensons For Beds - Blackpool
Duncan Lofthouse,
We're delighted you were informed of your delivery and that the installers were efficient and friendly. It's great your old items were removed and everything was left tidy.
Team Bensons
Staff were really friendly and helpful
Staff were really friendly and helpful, Julie was our sleep expert and she was great.
27 February 2026
Reply from Bensons For Beds - Blackpool
We're so glad to hear that our staff were friendly and helpful! It's great to know that our sleep expert was so helpful to you.
Team Bensons
Great work
Communication, brilliant. Delivery guys and bed builders, brilliant. Connected everything to wifi. Fast, efficient. Great job guys!
20 February 2026
Reply from Bensons For Beds - Blackpool
Thank you for your 5 star review Bryan! Brilliant to hear communication was spot‑on and that the delivery and build teams were fast, efficient, and even connected everything to Wi‑Fi.
Thanks again for your support—it means a lot!
Megan at Customer Care
Sales lady was brilliant informative…
Sales lady was brilliant informative and knowledgeable. A lovely lady.
The delivery was on time and the 2 lads that delivered nothing was too much trouble.
20 February 2026
Reply from Bensons For Beds - Blackpool
Thank you for your lovely review! 😊 We’re so pleased to hear that our sales lady was brilliant — informative, knowledgeable, and a pleasure to deal with. It’s great to know your delivery arrived on time and that the two lads who delivered your items were so helpful and happy to assist with anything. We truly appreciate your feedback,
Megan at Customer Care
Reply from Bensons For Beds - Blackpool
Thank you for your fantastic feedback Mark! We love a 10/10 — so happy to hear you’re a very happy customer,
Megan at Customer Care
Reply from Bensons For Beds - Blackpool
Thank you for your feedback! We’re delighted to hear that you received excellent customer service. We really appreciate you taking the time to share your experience with us,
Megan at Customer Care
The bed is great But the service from…
The bed is great But the service from Bensons ( right through ) has been poor !
The first invoice was wrong , we had to pay up front ( over £2000) for a delivery date 3 months in advance ( having been told initially the it would be 3weeks) then that was further delayed
Upon delivery - although the service appeared good) we discovered they had trapped a bedside lamp wire with in the bed frame which has proved impossible to remove and rendered the lamp in Sao as it may be a fire hazard if we try to use it
Finally I’ve tried several times to contact them to sort this out and have had no success ( still waiting an initial call back)
19 February 2026
Unprompted review
Reply from Bensons For Beds - Blackpool
Thank you for your review. I’m very sorry to hear that the fitters accidentally trapped a wire in the side rail — I completely understand how inconvenient and frustrating this must be for you. We have contacted you today to resolve this.
Thank you,
Megan at Bensons for Beds
Excellent service
We just popped in to take a look one evening. The member of staff was excellent. She offered help but was willing to give us enough time to take a look ourselves. Then she offered help again and suggested the mattress check. All the time polite, helpful, knowledgeable but not pushy.
We left that evening with a quote and thinking time. My husband returned the next day to buy the type of mattress and new bed that had been suggested.
13 February 2026
Reply from Bensons For Beds - Blackpool
We're happy to hear that our team member was excellent, offering help without being pushy, and that the mattress check was helpful. It's great your husband returned to purchase the suggested mattress and bed. Thank you for your positive feedback!
Stewart - Team Bensons
I would highly recommend Bensons for Beds
I would highly recommend Bensons for Beds
Excellent customer service and lovely friendly people always ready to help
17 February 2026
Unprompted review
Reply from Bensons For Beds - Blackpool
We're happy to hear you recommend us! It's great to know you received excellent customer service from our friendly team, who were always ready to help.
Stewart - Team Bensons
Good products at a reasonable price
Good products at a reasonable price.
Delivery was excellent 2 good lads.
Very respectful of my property.
16 February 2026
Reply from Bensons For Beds - Blackpool
We're so happy to hear you found good products at a reasonable price! We appreciate that the delivery team was excellent and respectful of your property.
Reply from Bensons For Beds - Blackpool
We're delighted our sales lady at Blackpool was very helpful! We appreciate your positive feedback so much.
Really good ezperience altogether
14 February 2026
Reply from Bensons For Beds - Blackpool
We appreciate you sharing your thoughts. We are very glad you had a good experience with us overall.
Stewart - Bensons Team
High end mattress purchase
Friendly and non encroaching sales team.
Excellent product knowledge.
5***** Service.
7 February 2026
Unprompted review
Reply from Bensons For Beds - Blackpool
We appreciate you sharing your feedback! We're so happy to hear that our sales team was friendly and knowledgeable, providing excellent service.
A good experience all round
Monica in the Blackpool store was very pleasant and helpful. The 2 lads who brought the mattress and removed the old one were on time, friendly and very efficient. They even offered to remove their shoes. A good experience all round.
5 February 2026
Reply from Bensons For Beds - Blackpool
We're happy to hear that you had a good experience in our Blackpool store! We appreciate your positive feedback regarding Monica and the delivery team's pleasant and efficient service.
Amazing experience
On entering the store I thought that it was very bright and clean. The staff left me to browse, which made me feel relaxed. On choosing the item that I wanted, I found the Customer Service to be very courteous and professional. I would definitely recommend Bensons for Beds
6 February 2026
Unprompted review
Reply from Bensons For Beds - Blackpool
We're happy to hear that you liked our store's atmosphere and appreciated the balance of browsing and professional service. Thank you for recommending us!
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