In store staff were very friendly and helpful - nothing was too much trouble for them to help us make the right decision. Delivery team were also very friendly - mattress was large and difficult to g... See more
Company replied
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Visited the Bensons for bed shop in Blackpool to see what was available and some inspiration . A member of staff Gem listened to us and showed us the various options . She was not pushy and was very p... See more
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Another great service from Bensons For Beds this time at the Blackpool store. Excellent service received from Sandra, she was friendly and warm in manner, knowledgeable and professional. We purch... See more
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Showroom very good, friendly and helpful - and through asking questions and letting us experience different types of mattress, we found what we needed. Delivery men were rushing - one man in particu... See more
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Company details
About Bensons For Beds - Blackpool
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit A2 Blackpool Retail Park, FY4 2RP, Blackpool, Lancashire, United Kingdom
- 1253403456
4.9
Excellent
572 reviews
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Very good experience
The staff in the shop were very knowledgeable, no pressure sales, plenty of time to make the right choice.
The delivery men were fantastic they even brought shoe covers so they didn't make a mess of my floors. Very accommodating in every way.
31 October 2025
Reply from Bensons For Beds - Blackpool
We appreciate you taking the time to share your positive experience! We're happy to hear that our staff was knowledgeable and provided a no-pressure environment. We're also glad the delivery team was accommodating and respectful of your home.
Don’t be a stranger! We would love to see you again in the future, Megan at Customer Care
A wonderful stress free experience
A wonderful stress free experience. Sandra was very helpful and polite. Would recommend her to anyone
30 October 2025
Reply from Bensons For Beds - Blackpool
We're happy to hear that you had a wonderful, stress-free experience. We appreciate your kind words and are glad that our service met your expectations.
Wishing you all the best until next time,
Megan at Customer Care
Great customer service
30 October 2025
Reply from Bensons For Beds - Blackpool
Thank you for your kind words Jen! We're so pleased to hear you had a great experience with our customer service. If there's anything else we can help with, we're always happy to assist.
Kind regards,
Megan
Customer Care Team
Helpful friendly staff especially…
Helpful friendly staff especially Sandra at Blackpool store squires gate
29 October 2025
Reply from Bensons For Beds - Blackpool
We're happy to hear that you found our team helpful and friendly. We appreciate you mentioning your positive experience at our store.
Thanks again for your support – we truly appreciate it,
Megan at Customer Care!
New Mattress
Kevin (salesperson) was very knowledgeable and helpful regarding my choice of mattress.
27 October 2025
Reply from Bensons For Beds - Blackpool
We're happy to hear that you found our salesperson knowledgeable and helpful during your mattress selection. Thank you for your positive feedback,
Megan at Customer Care
Did shop on line but so easy and I got…
Did shop on line but so easy and I got a good discount at time thank you it’s just what I wanted and the delivery gentlemen were so accommodating polite even put covers on their shoes to save carpet didn’t have to ask such lovely service will be recomending bensons thank you
28 October 2025
Reply from Bensons For Beds - Blackpool
We're happy to hear that you found our online shopping experience easy and benefited from a discount. It's great to know the delivery team was accommodating and polite. Thank you for recommending us,
Megan at Customer Care
Addition furniture
Furniture was brought on time and driver very curtious. Was bought as an addition to our other bedroom Furniture and matches
Very sturdy and easily put together.
25 October 2025
Reply from Bensons For Beds - Blackpool
We're happy to hear that the furniture arrived on time and the driver was courteous. We're glad it matches your other furniture, is sturdy, and was easy to assemble! We hope to continue providing you with excellent service in the future,
Megan at Customer Care
The two ladies who served us were very…
The two ladies who served us were very helpful, it was a great experience purchasing the bed.
16 October 2025
Reply from Bensons For Beds - Blackpool
We're happy to hear that the team members were very helpful, and that you had a great experience purchasing the bed. Thank you for your feedback,
Megan at Customer Care
Excellent service
Monika the wonderful sales lady was exactly that..wonderful..didn't harass us but let us know she was there if we needed anything and was very knowledgeable. Her customer service was first class..thank you
17 October 2025
Unprompted review
Reply from Bensons For Beds - Blackpool
We're happy to hear that our sales team member provided wonderful and knowledgeable service without being pushy. We appreciate you noting the first-class customer service.
Thank you for your review – Lauryn at Customer Care 💜
Reply from Bensons For Beds - Blackpool
Thanks for your feedback! We're glad you found our team helpful — it's what we love to hear!
Take care,
Megan at Customer Care
We had great customer service in the…
We had great customer service in the Blackpool store,Sandra found us exactly what we were looking for and was very helpful and knowledgeable.
13 October 2025
Reply from Bensons For Beds - Blackpool
Thanks so much! We're thrilled Sandra helped you find exactly what you were looking for—knowledgeable, helpful, and spot-on service at the Blackpool store. Enjoy your new purchase! Megan at Customer Care!😊🛏️
There's no price for a good night sleep
Sales assistant came over to ask us what we wanted and we explained and showed picture of the bed that we bought last time they said they don't do that anymore so she took us over to the their bed to see what sleep pattern we had and then what price range we wanted and we went round all the beds absolutely brilliant Sandra did an absolute brilliant job very impressed
15 October 2025
Reply from Bensons For Beds - Blackpool
We're happy to hear that you were very impressed with the assistance you received. It's great to know that our team member did a brilliant job guiding you through the selection process. Thank you for sharing your positive experience!
– Lauryn at Customer Care 💜
Asst polite and knowledgeable
12 October 2025
Reply from Bensons For Beds - Blackpool
Thanks for the amazing review! We’re glad our assistant was polite and knowledgeable.
Take care,
Megan at Customer Care
Anthony from the Blackpool branch made…
Anthony from the Blackpool branch made our experience easy and painless. Can’t fault him. He was professional and polite throughout our visit, even though we gave him a hard time with how clueless we were. We left the store happy, with our new purchase secured. 10/10.
7 October 2025
Reply from Bensons For Beds - Blackpool
Thank you for your 5 star review Laura, We are glad that Anthony made it easy for you, even when you were feeling a bit clueless. 😄 Thanks for the 10/10—happy you left with a smile and a new bed! 🛏️Megan at Customer Care👏
The service provided was helpful
The service provided was helpful; Julie made everything simple and easy, and it didn't take too long either. Julie provided good customer service, and overall, she was lovely.
7 October 2025
Reply from Bensons For Beds - Blackpool
We appreciate you sharing your positive experience! We're happy to hear that our team member made everything simple and easy for you, and provided good customer service. Thank you for your review – Lauryn at Customer Care 💜
Excellent service
8 October 2025
Reply from Bensons For Beds - Blackpool
We appreciate your positive feedback and are happy you received excellent service and updates regarding your order. Thank you for your review – Lauryn at Customer Care 💜
Reply from Bensons For Beds - Blackpool
Thank you for your great feedback! We’re thrilled Kevin provided excellent service and made you a happy customer.
Best regards,
Megan at Customer Care
We recently purchased a TV bed from…
We recently purchased a TV bed from Kevin at Blackpool Benson Bed, and I couldn’t be happier! Kevin was incredibly knowledgeable and helpful throughout the process, explaining all the features and making sure we picked the perfect option for my space.
Thank you.
Michele&Vickie
3 October 2025
Unprompted review
Reply from Bensons For Beds - Blackpool
Thank you, Michele & Vickie! We’re thrilled to hear Kevin provided knowledgeable and helpful service to find the perfect TV bed for you. We appreciate your feedback!
Take care,
Megan at Customer Care
Great knowledge and payment terms
Been to the Blackpool store twice this year, very helpful staff and knowledgeable, plenty of options for all budgets!
26 September 2025
Reply from Bensons For Beds - Blackpool
We appreciate you taking the time to share your positive experience at the Blackpool store Alison! We're so glad our knowledgeable staff could assist you with options for all budgets.
Take care,
Megan at Customer Care
This is the second time I have bought…
This is the second time I have bought from Bensons in Blackpool. The experience and service is always amazing & our bed we love it. Thank you all you have been so helpful
20 September 2025
Reply from Bensons For Beds - Blackpool
Thanks a million for coming back to us! So happy you love your bed and had another amazing experience. Can’t wait to help you again! Take care, Megan at Customer Care.
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