Visited the Bishopbriggs store to look for a new mattress for my son. We were welcomed on arrival and the staff were respectful. Gillian who has a wide knowledge base, listened to our needs and show... See more
Company replied
Location
Switch locationUnit 6b Strathkelvin Retail Park, Crosshill Road, G64 2TS Glasgow, Glasgow, GB
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Very helpful. First time buying a bed so was unsure what we were looking for. Stewart went out of his way to help us and made the whole process feel easy and not once did we feel pressured or rushed i... See more
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The fix up team were polite helpful and friendly. The installation took apex 15mins from delivery to Installation the men took all the wrapping and cardboard away with them I/we were extremely plea... See more
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Felt not sufficient staffing with the amount of customers present when we were in the store. Good selection of items available. Able to look around the store without pressure, couple of mattresses... See more
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Company details
About Bensons For Beds - Bishopbriggs
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 6b Strathkelvin Retail Park, Crosshill Road, G64 2TS, Glasgow, Glasgow, United Kingdom
- 1417724715
4.8
Excellent
374 reviews
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Reply from Bensons For Beds - Bishopbriggs
We're glad you found our team helpful and aware of your needs. Thank you for your positive feedback; we appreciate it!
Take care, Megan at Customer Care
Great experience!
The lady who served us was very helpful and knowledgeable about the beds. She spent a lot of time with us. She encouraged us to try as many beds as we liked. She spoke to us about the importance of pillows. She was also very friendly and welcoming.
22 January 2025
Unprompted review
Reply from Bensons For Beds - Bishopbriggs
We're happy to hear that you found our team member helpful and knowledgeable! It's great to know that they took the time to assist you in finding the perfect bed and emphasized the importance of pillows. We appreciate your positive feedback, Megan at Customer Care
Brilliant customer service
I have been a few times now and bought 2 beds and pillows on separate occasions. We were seen by Gillian at the Bishopbriggs branch who goes above and beyond to help and is really knowledgeable. Highly recommend.
25 January 2025
Unprompted review
Reply from Bensons For Beds - Bishopbriggs
We're happy to hear that you enjoyed your experiences with us. We appreciate your positive feedback regarding the assistance provided during your visits and purchases. Thank you for your recommendation, Megan at Customer Care
Excellent service
19 January 2025
Reply from Bensons For Beds - Bishopbriggs
Thank you for your 5 star review Mr McInally. We appreciate your lovely words. Take care,
Megan at Customer Care
The sales lady Ewa was excellent
24 January 2025
Reply from Bensons For Beds - Bishopbriggs
We're so glad you had a positive experience. Thank you for letting us know about your visit; we appreciate it.
Take care,
Megan at Customer Care
Very helpful
23 January 2025
Reply from Bensons For Beds - Bishopbriggs
Thanks a lot for your kind words and for sharing your 5-star review. Take care, Megan at Customer Care
Reply from Bensons For Beds - Bishopbriggs
We're happy to hear that you found our salesperson's knowledge and expertise helpful! We appreciate your positive feedback, Megan at Customer Care
Bensons had a good range of beds at…
Bensons had a good range of beds at varying prices. The shop assistant Eva was great. She was friendly and very knowledgeable about all the different types of mattresses and helped us a lot to make our choice.
17 January 2025
Reply from Bensons For Beds - Bishopbriggs
We appreciate you sharing your positive experience. We're happy to hear that our selection of beds met your needs and that our shop assistant's knowledge helped you make your choice.
Take care,
Megan at Customer Care
Staff member (Gillian) very friendly…
Staff member (Gillian) very friendly and helpful. Good choice of beds at reasonable prices. Something for all budgets
19 January 2025
Reply from Bensons For Beds - Bishopbriggs
We appreciate you sharing your positive experience! We're happy to hear that our staff was friendly and helpful, and that you found a good choice of beds at reasonable prices.
Take care,
Megan at Customer Care
Great customer service and price
18 January 2025
Reply from Bensons For Beds - Bishopbriggs
We are so glad you were happy with our customer service and pricing! Thank you for taking the time to leave us a review, Megan at Customer Care
The salesperson (Eva) was pleasant and…
The salesperson (Eva) was pleasant and understood what I wanted, so she didn’t waste my time trying to sell me a more expensive item.
16 January 2025
Reply from Bensons For Beds - Bishopbriggs
We're pleased to hear that our team member provided you with a helpful and efficient experience. It's great to know that we met your expectations!
Take care,
Megan at Customer Care
.not happy getting delivery chari…
.not happy getting delivery chari £50.00 for am 5mins from shop to me front door then £20.00 for bilud it delvry driver was rod and to me he was no bilud it wood not yous the shop for a bed still in bits in me room not happy and wood no recke armed the me shit server for the .
11 December 2024
Unprompted review
Reply from Bensons For Beds - Bishopbriggs
We appreciate your feedback and regret the issues with your delivery, assembly, and the driver's behavior. We'll investigate these concerns to improve our service.
Take care,
Megan at Customer Care
Excellent Service
Excellent service, very friendly, cheerful staff. Went over and above to ensure I chose the right bed for me.
Interested, listened and very helpful.
Thank you
2 January 2025
Reply from Bensons For Beds - Bishopbriggs
We appreciate you taking the time to leave us a review! We're happy to hear that our staff were friendly and helpful in assisting you to choose the right bed. We hope you enjoy your purchase,
Megan at Customer Care
Helpful informative staff.
30 December 2024
Seen sofa in the shop first which gave…
Seen sofa in the shop first which gave me the confidence to buy . The assistant was very helpful and gave lots of information. I knew what it looked like, then seen on the website with a Black Friday discount. Bought it with some confidence as seen it in the shop although in a different colour l am Very happy with it, suits the room I bought it for. Quick delivery. No issues with assembling, very easy.
19 November 2024
Bishopbriggs store
Went in for a browse and met Gillian at the Bishopbriggs store who was very patient and helpful. Ended up finding the perfect bed and place the order with her straight away!
6 November 2024
Sales person was very knowledgeable and…
Sales person was very knowledgeable and took care and time to explain all the different mattresses and firmness to make sure we picked the right bed.
6 October 2024
Unprompted review
Staff were extremely friendly
Staff were extremely friendly, helpful and efficient. I would shop again at Bensons For Beds.
Philip Forster, Kilsyth, Glasgow.
3 October 2024
Delighted with my experience in bishopbriggs store
Went in to buy a bed that we saw on offer the assistant Gillian was very friendly , helpful and She also explained everything that we needed to know regarding the delivery .i would not hesitate in recommending this store to family and friends in the future
2 October 2024
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