Visited the Bishopbriggs store to look for a new mattress for my son. We were welcomed on arrival and the staff were respectful. Gillian who has a wide knowledge base, listened to our needs and show... See more
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Location
Switch locationUnit 6b Strathkelvin Retail Park, Crosshill Road, G64 2TS Glasgow, Glasgow, GB
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Very helpful. First time buying a bed so was unsure what we were looking for. Stewart went out of his way to help us and made the whole process feel easy and not once did we feel pressured or rushed i... See more
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The fix up team were polite helpful and friendly. The installation took apex 15mins from delivery to Installation the men took all the wrapping and cardboard away with them I/we were extremely plea... See more
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Felt not sufficient staffing with the amount of customers present when we were in the store. Good selection of items available. Able to look around the store without pressure, couple of mattresses... See more
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Company details
About Bensons For Beds - Bishopbriggs
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 6b Strathkelvin Retail Park, Crosshill Road, G64 2TS, Glasgow, Glasgow, United Kingdom
- 1417724715
4.8
Excellent
374 reviews
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New Bed Day!
Advisor was very helpful, explained everything and gave me time to o look around store without any pressure.
8 April 2025
Reply from Bensons For Beds - Bishopbriggs
Thank you for your kind words! Our team takes pride in providing excellent customer service and we're happy to hear that you had a positive experience with our advisor. We always strive to give our customers the time and space they need to make informed decisions. We appreciate your support!
Excellent service
Barbara was amazing helping me get the right mattress for my muscle problems. She was very knowledgeable on all brands and wasn't pushy to make you buy an specific brand. Definitely recommend shopping there if looking for new bedroom furniture
6 April 2025
Reply from Bensons For Beds - Bishopbriggs
Thank you for your kind words, we are so happy to hear that Barbara provided you with an exceptional shopping experience. We take pride in our knowledgeable and non-pushy approach when it comes to finding the perfect furniture for our customers. It was a pleasure to assist you and we look forward to seeing you again in the future. Sweet dreams on your new mattress!
Felt not sufficient staffing with the…
Felt not sufficient staffing with the amount of customers present when we were in the store. Good selection of items available.
Able to look around the store without pressure, couple of mattresses selected and a chat with staff gave us some clarity about the items.
Mattresses selected, delivery date organised and payment made. All straight forward.
1 April 2025
Reply from Bensons For Beds - Bishopbriggs
We appreciate you sharing your experience. We're glad you found a good selection and helpful staff. We'll address the staffing levels to ensure a better experience for everyone. Thank you for your feedback, Megan at Customer Care
Very helpful staff
Very helpful staff, took time to help me select the correct mattress and didn’t feel pressured to spend outside my price range.
25 March 2025
Reply from Bensons For Beds - Bishopbriggs
We're happy to hear that our staff was helpful in selecting the right mattress for you. We appreciate that you felt no pressure to exceed your budget. Thanks for your feedback, Megan at Customer Care
A friendly atmosphere.
A friendly atmosphere and a well informed salesperson, Barbara, helped us make a good choice.
17 March 2025
Reply from Bensons For Beds - Bishopbriggs
We're happy to hear that you felt welcome and well-supported during your visit. Thank you for letting us know that our team helped you make a great choice! Take care, Megan at Customer Care
Confident purchase
Neil was lovely we were looking around and he answered our questions and gave us suggestions and advised us to look around and weigh up our options.
16 March 2025
Unprompted review
Reply from Bensons For Beds - Bishopbriggs
We're happy to hear that you found our team member helpful during your visit. We appreciate you taking the time to share your positive experience and your feedback. Take care, Megan at Customer Care
Good customer service product described…st
Good customer service product described i depth only thing process for interest free purchase could be dealt with better explained more in depth before going ahead with large deposit to then find had to do own completion of finance online. Not suitable for those who are not or could not do that as maybe not computer savvy
14 March 2025
Reply from Bensons For Beds - Bishopbriggs
We appreciate your feedback. We're glad the product description and customer service met your expectations. We'll review our interest-free purchase process explanation to ensure it's clearer, especially for those less familiar with online finance completion. Thanks for bringing this to our attention, Megan at Customer Care
Great experience
Great experience, very formative staff lovely and helpful but not too in your face either which is a good balance
12 March 2025
Reply from Bensons For Beds - Bishopbriggs
We're happy to hear that you found your experience great, and that our staff were helpful and attentive. Thank you for your positive feedback; we appreciate it! Take care, Megan at Customer Care
No pressure!
Competent personable patient expert assistant guided us through to an accurate conclusion.
11 March 2025
Reply from Bensons For Beds - Bishopbriggs
We're happy to hear that our assistant's expertise and patience helped you reach an accurate resolution. Thank you for sharing your positive experience with us, Megan at Customer care
Excellent service
Excellent, attentive service. Eva provided very clear, helpful advice and suggestions which helped us choose exactly what we were looking for.
5 March 2025
Reply from Bensons For Beds - Bishopbriggs
We appreciate you sharing your positive experience! We are so glad to hear that our advice and suggestions were helpful in finding exactly what you needed. Take care, Megan at Customer Care
Excellent staff at Bishopbriggs
Excellent staff at Bishopbriggs. Knowledgeable and friendly. I’ve been back several times 😁
6 March 2025
Reply from Bensons For Beds - Bishopbriggs
We're happy to hear that our Bishopbriggs staff have consistently provided you with knowledgeable and friendly service. Thank you for your positive feedback; we appreciate it! Take care, Megan at Customer Care
Knowledgeable staff
The staff were very knowledgeable about mattresses and pillows, this made our selection to suit our needs easy. No hard sales pitch.
25 February 2025
Reply from Bensons For Beds - Bishopbriggs
We're happy to hear that our knowledgeable staff made it easy to select the right mattresses and pillows for your needs. Thank you for your positive feedback, Megan at Customer Care
Reply from Bensons For Beds - Bishopbriggs
We're happy to hear that our shop assistant provided efficient and helpful assistance. Thank you for your positive feedback, Megan at Customer Care
Excellent service and very quick…
Excellent service and very quick delivery
14 February 2025
Unprompted review
Reply from Bensons For Beds - Bishopbriggs
We appreciate you taking the time to leave us this wonderful review! We're so glad you are happy with our excellent service and quick delivery, Megan at Customer Care
Reply from Bensons For Beds - Bishopbriggs
We appreciate your feedback and are glad our staff was helpful and knowledgeable. Thank you for your support, Megan at Customer Care
The staff had been excellent and very…
The staff had been excellent and very professional with me. I like the high quality of products as well thanks
8 February 2025
Reply from Bensons For Beds - Bishopbriggs
We appreciate your positive feedback! We're happy to hear that you found our staff excellent and professional, and that you like the high quality of our products. Take care, Megan at Customer Care
Staff were friendly very informative…
Staff were friendly very informative and knowledgeable about the beds I was inquiring about allowing me to come to a decision based on my needs
I would recommend if your looking for a new bed and mattress you would go far wrong taking a visit to Bensons
1 February 2025
Unprompted review
Reply from Bensons For Beds - Bishopbriggs
We're happy to hear that our staff were helpful and informative, assisting you in making the right choice. We appreciate your recommendation and thank you for your positive feedback. Take care, Megan at Customer Care
Paul was very informative and gave me a…
Paul was very informative and gave me a good discount
28 January 2025
Reply from Bensons For Beds - Bishopbriggs
We're happy to hear that you found the information helpful and received a discount. Thank you for your positive feedback, Megan at Customer Care
Good service
Friendly, knowledgeable and helpful assistant Ewa who took us through a range of options and was very patient while we took a while to make our choices! Very nice range of products.
29 January 2025
Reply from Bensons For Beds - Bishopbriggs
We appreciate you sharing your experience with us. We're happy to hear that our assistant was helpful, patient, and knowledgeable while guiding you through our products.
Thank you,
Megan at Customer Care
Reply from Bensons For Beds - Bishopbriggs
We're glad you found our team helpful and aware of your needs. Thank you for your positive feedback; we appreciate it!
Take care, Megan at Customer Care
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