Bensons For Beds - Bishopbriggs Reviews 

375
•
TrustScore 5 out of 5

4.8

Unit 6b Strathkelvin Retail Park, Crosshill Road, G64 2TS Glasgow, Glasgow, GB

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Rated 5 out of 5 stars

Visited the Bishopbriggs store to look for a new mattress for my son. We were welcomed on arrival and the staff were respectful. Gillian who has a wide knowledge base, listened to our needs and show... See more

Company replied

Rated 5 out of 5 stars

Very helpful. First time buying a bed so was unsure what we were looking for. Stewart went out of his way to help us and made the whole process feel easy and not once did we feel pressured or rushed i... See more

Company replied

Rated 5 out of 5 stars

The fix up team were polite helpful and friendly. The installation took apex 15mins from delivery to Installation the men took all the wrapping and cardboard away with them I/we were extremely plea... See more

Company replied

Rated 4 out of 5 stars

Felt not sufficient staffing with the amount of customers present when we were in the store. Good selection of items available. Able to look around the store without pressure, couple of mattresses... See more

Company replied


Company details

  1. Bedroom Furniture Store
  2. also in
  3. Bed Shop
  4. Bedding Store
  5. Mattress Store

About Bensons For Beds - Bishopbriggs

Written by the company

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contact info

  • Unit 6b Strathkelvin Retail Park, Crosshill Road, G64 2TS, Glasgow, Glasgow, United Kingdom

  • 1417724715

4.8

Excellent

TrustScore 5 out of 5

375 reviews

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4.8

All reviews

(375)

26,554 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service and advice

From the initial enquiry Barbara led us through the options available we were never rushed into purchasing a product, and always given sound advice in a professional and personal manner. We have now purchased a product that suits our needs and more importantly feel that the whole experience was fun and relaxed thank you once again to Barbara’s professional customer service.

15 September 2024
Rated 5 out of 5 stars

That's simple the assistant Callum at…

That's simple the assistant Callum at Bishopbriggs retail park. From the moment I walked into the store. He was welcoming ,helpful without being an overbearing sales person. He didn't follow me around the store, Still got the sale.

23 July 2024
Rated 5 out of 5 stars

Barbara was the sales person who helped…

Barbara was the sales person who helped me pick my mattress. She was very friendly very easy to talk too. Barbara adviced me which mattress would suit my body type, she made the experience pleasant and effortless. Barbara was clear and concise with instructions regarding delivery of mattress and the care of my mattress. Overall nice experience, l was made to feel comfortable while purchasing my new matress.

16 September 2024
Rated 5 out of 5 stars

Great bed; great saleswoman

The saleswoman, was very patient, straightforward and informative in her explanation of the different merits of each bed and helped us pick the right bed for us, without being the least bit pushy.

Having slept in the bed out for a month, the bed is just perfect for us.

12 August 2024
Unprompted review
Rated 5 out of 5 stars

A warm welcome from Gillian at Bishopbriggs.

A warm welcome from Gillian who through her experience gave clear guidance regarding the purchase of the mattress, base and headboard we required.
There was no sales pressure and we were given time and space to make the selection .
This was our second purchase from the Benson's store in Bishopbriggs and would have no hesitation to return for any other purchase.
The arrangements for delivery were easily made followed up by clear instructions .
Well done Gillian.

6 September 2024
Rated 5 out of 5 stars

Excellent experience

Excellent experience, staff great especially Gillian, very knowledgeable, friendly, nothing was too much trouble. Would definitely go back.
Gillian definitely deserves some recognition!!

13 August 2024
Rated 5 out of 5 stars

The staff

The staff, Paul and Barbara were very knowledgeable and helpful. They offered good advice and helped us find what we were looking for.

13 August 2024
Rated 5 out of 5 stars

Excellent customer service.

Excellent customer service, nice professional welcome when I entered shop, young salesman, Calum introduced himself, asked a few questions and then suggested I tried a mattress simulator, which I did and he suggested which type of mattress might suit me.
I returned next day an gave Calum the order, new mattress was delivered a week later, again very professional delivery service, I even received a phone call a half hour before delivery. I would like to thank all members of staff for their help.

3 August 2024
Rated 5 out of 5 stars

First Class Service

Excellent customer service, best service I have ever received as a customer. I was informed from the beginning to the end everything I needed to know which put my mind at ease when making a large purchase. i highly recommend Benson for Beds Bishopbriggs.

12 July 2024

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