Visited the Bishopbriggs store to look for a new mattress for my son. We were welcomed on arrival and the staff were respectful. Gillian who has a wide knowledge base, listened to our needs and show... See more
Company replied
Unit 6b Strathkelvin Retail Park, Crosshill Road, G64 2TS Glasgow, Glasgow, GB
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Visited the Bishopbriggs store to look for a new mattress for my son. We were welcomed on arrival and the staff were respectful. Gillian who has a wide knowledge base, listened to our needs and show... See more
Company replied
Very helpful. First time buying a bed so was unsure what we were looking for. Stewart went out of his way to help us and made the whole process feel easy and not once did we feel pressured or rushed i... See more
Company replied
The fix up team were polite helpful and friendly. The installation took apex 15mins from delivery to Installation the men took all the wrapping and cardboard away with them I/we were extremely plea... See more
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Felt not sufficient staffing with the amount of customers present when we were in the store. Good selection of items available. Able to look around the store without pressure, couple of mattresses... See more
Company replied
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Unit 6b Strathkelvin Retail Park, Crosshill Road, G64 2TS, Glasgow, Glasgow, United Kingdom
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Sales assistant was very knowledgeable and when the delivery people came they were really great and so very helpful 👏👍
I needed a new bed so contacted a local store by phone, staff were very helpful made a purchase and expect delivery in a few days.
From the initial enquiry Barbara led us through the options available we were never rushed into purchasing a product, and always given sound advice in a professional and personal manner. We have now purchased a product that suits our needs and more importantly feel that the whole experience was fun and relaxed thank you once again to Barbara’s professional customer service.
That's simple the assistant Callum at Bishopbriggs retail park. From the moment I walked into the store. He was welcoming ,helpful without being an overbearing sales person. He didn't follow me around the store, Still got the sale.
Barbara was the sales person who helped me pick my mattress. She was very friendly very easy to talk too. Barbara adviced me which mattress would suit my body type, she made the experience pleasant and effortless. Barbara was clear and concise with instructions regarding delivery of mattress and the care of my mattress. Overall nice experience, l was made to feel comfortable while purchasing my new matress.
The saleswoman, was very patient, straightforward and informative in her explanation of the different merits of each bed and helped us pick the right bed for us, without being the least bit pushy.
Having slept in the bed out for a month, the bed is just perfect for us.
Welcoming and friendly staff. Very knowledgeable and helpful in finding the right mattress for us. Gillian was great and so pleasant! Very helpful, so thanks again gillian 😀
A warm welcome from Gillian who through her experience gave clear guidance regarding the purchase of the mattress, base and headboard we required.
There was no sales pressure and we were given time and space to make the selection .
This was our second purchase from the Benson's store in Bishopbriggs and would have no hesitation to return for any other purchase.
The arrangements for delivery were easily made followed up by clear instructions .
Well done Gillian.
Great service. We are returning customers for Benson For Bed Bishopbriggs. Our first customer experience in the shop in 2023, made us to go back in 2024 to buy another bed for visitors' bedroom. We will come back again for wardrobes.
Excellent experience, staff great especially Gillian, very knowledgeable, friendly, nothing was too much trouble. Would definitely go back.
Gillian definitely deserves some recognition!!
The staff, Paul and Barbara were very knowledgeable and helpful. They offered good advice and helped us find what we were looking for.
Excellent customer service, nice professional welcome when I entered shop, young salesman, Calum introduced himself, asked a few questions and then suggested I tried a mattress simulator, which I did and he suggested which type of mattress might suit me.
I returned next day an gave Calum the order, new mattress was delivered a week later, again very professional delivery service, I even received a phone call a half hour before delivery. I would like to thank all members of staff for their help.
O m happy to visit your store at Charlton
Store with staff miechel is happy who gived us good welcome and help with goods we booked
Thank you
Excellent customer service, best service I have ever received as a customer. I was informed from the beginning to the end everything I needed to know which put my mind at ease when making a large purchase. i highly recommend Benson for Beds Bishopbriggs.
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