We had great experience with Ashberry homes, New Cardinton gate, Bedford.😃 At first, we went to Ashberry office just for an enquiry and within two months , we achieved our dream house. House b... See more
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Welcome to the official Trustpilot page for Bellway, one of the UK's leading housebuilders.
Britain needs more homes, and at Bellway we’re rolling up our sleeves to help make that happen. But building at scale doesn’t mean everything should look the same. We believe every home should feel unmistakably yours, so we give our customers choices that let your personality shine through.
From the first sketch to the final flourish of the paintbrush, we think about the details that make life flow, where the morning sun lands on your breakfast table, how rooms work for everyday living, and how green spaces spark neighbourly chats.
Every decision is shaped around creating a place our customers are genuinely proud to call home.
And because a great home should last, we’re focused on the future too. We use sustainable materials and forward‑thinking technology to create homes that are comfortable, efficient, and ready for whatever comes next.
Bellway. Feels like home.
With energy efficiency as standard, a range of affordable buying schemes to choose from, and over 250 charming developments spread across England, Scotland and Wales, it couldn’t be easier to find the perfect home for you.
Bellway, Woolsington House, Woolsington., NE13 8BF, Newcastle upon Tyne, United Kingdom
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Excellent, the Ivy Hill team have done a fanastic job with our lovely new home.

Reply from Bellway
Michael was my first point of contact he was amazing!!! He listened to my needs and matched them perfectly. I am in, and loving my new home. He stayed on top of things to the very end. Site manager also very helpful and ready to help. It’s been a dream and the few snags we have they have already actioned

Reply from Bellway
From our house we can look directly into the house at the bottom of our garden - literally into their sitting room. Equally when on our patio, or in our garden they are able to see us! We asked Bellway to increase the height of the fencing when we first moved in but they refused saying it was the correct height. Neither house has any privacy. Although we have lived here for a while it has not been a problem as the other house were not occupied until recently.
Following Bellways response to the above they obviously didn’t take in that this matter was brought to their attention and they decided no action was necessary ,

Reply from Bellway
We honestly couldn’t have asked for a better experience with Ashby Homes, yew tree meadows and a huge part of that was down to Sally.
From the very beginning, she was friendly, approachable and always available to answer our questions. Nothing was ever too much trouble, and she made what can be a very stressful process feel much more manageable.
Sally actually suggested we look at a different house than the one we originally had in mind, and we’re so glad she did. She wasn’t pushy at all—she simply understood what would suit us better, and we absolutely love the home we’ve ended up buying.
Throughout the process, she went above and beyond. She spotted issues further down the chain that could have delayed our move and worked tirelessly to get them resolved. She also did a lot of chasing that our estate agents weren’t doing, keeping everyone on track and helping push the sale through as quickly as possible.
Sally’s communication, professionalism and genuine care were exceptional from start to finish. She is a real credit to Ashby Homes, and we wouldn’t hesitate to recommend both Sally and Ashby Homes to anyone looking to buy a new home.
Thank you so much for all your help!

Reply from Bellway
We recently purchased our new home from Bellway Crescent, and we would like to share our excellent experience with the team.
From the beginning of our journey, Helen from the Crescent Sales Office has been extremely helpful and supportive. She took the time to understand our needs, helped us find the right home for our family, and guided us through every step of the process. During some difficult and stressful times, Helen was always patient, approachable, and went above and beyond to support us.
We would also like to thank Darren, the Site Manager, for his professionalism, commitment, and support throughout the build. His knowledge and dedication helped give us confidence during the process.
A special thank you to Sam, the Site Engineer, who has always been there whenever we contacted the team with any complaints, questions, or concerns. Sam is always helpful, responsive, and takes the time to listen and find solutions. His support has made a big difference and shows the care and commitment of the Bellway Crescent team.
Buying a new home is a major milestone, and we feel very grateful to have had such a supportive team helping us along the way. Thank you to Helen, Darren, Sam, and everyone at Bellway Crescent for making our home-buying experience such a positive one.
We would highly recommend Bellway Crescent to anyone looking for a new home.

Reply from Bellway
It has been a fantastic experience with Bellway, Ashberry Homes Stafford. I would like to thank everyone who made my house purchase smooth. A special thanks to Dawn, the Sales representative at Victoria Place. I can't thank Dawn enough for her kindness and cooperation with me throughout the process. From day one, Dawn dealt with my process with unmatched professionality and care and made everything clear and stress free. She was always available and always has the answers to my queries. She was a key factor for me going with this house at Ashberry Homes and not looking anywhere else. I am very grateful to her and would definitely be recommending the estate to anyone knowing that they will be really looked after.
Thanks,
Amr Morsy

Reply from Bellway
Thank you to Tanya and the team in the office for their help and a lovely completion presentation!
Thank you also to James, Ollie and the rest of the team of builders that constructed our first home.
Was a pleasure from start to finish. Great work!

Reply from Bellway
Frank and Colin have been absolutely outstanding! They couldn’t have done more for us and went over and above! We are so happy with our new home and couldn’t recommend Bellway enough!

Reply from Bellway
A special thank you to Phil who was absolutely fantastic throughout. He was friendly, approachable and his support made our experience a lot less stressful. Thanks again to Phil and the whole team!

Reply from Bellway
Love the staff in Newport and Lydney..
Claire/Charlotte and Tracey
helpful
no hard sell
tell it as it is
no issues
would recommend to anyone
Chose Newport in the end because of the shops...it was as simple as that...

Reply from Bellway
We bought our home back in August 2024 through Kim at the Victoria Gate site. From start to finish the experience was just the best we could of asked for! Kim is so so lovely and couldn't do enough for us, she was always there to answer any questions we had, help us with decisions and was there to celebrate the big moments with us too! (After we reserved our home, we found out we were pregnant) Nearly 2 years on we still have a good chat and a catch up every now and then, she really has become such a lovely friend to our little family, our little boy adores popping in to see her! Sophie the site manager is absolutely lovely as well, she has been on hand whenever we needed her throughout the build process and also after completion. Overall the whole experience has been fantastic and we couldn't be anymore thankful towards everyone we have encountered here at Victoria Gate, its becoming a lovely little community and im excited to see what the future holds for our little family as this is our forever home. Thank you again to Kim, Sophie and all the staff 💙

Reply from Bellway
Kerry in sales was really great through the whole process. The house is lovley and only minor cosmetic issues. The estate is peaceful. The snags have been dealt with pretty quickly with Shaun and he has been good keeping In touch since the move

Reply from Bellway
We will like to express our profound appreciation to Bellway staff in Wellingborough, especially Kirsten,Paula, Chris, you support, advice and information help us alot in finally securing our first property.
A big thank you to you all.
Philip & Michaella

Reply from Bellway
⭐⭐⭐⭐⭐ Outstanding Experience with Bellway – Highly Recommended
We have recently completed the purchase of our first home with Bellway, and we couldn't be happier with the entire experience.
From the beginning to completion, the process was smooth, well organised and remarkably stress-free. Communication was excellent throughout, and we were kept informed at every stage of the journey.
Our new home has been built to a very high standard. The quality of workmanship, attention to detail and overall finish have exceeded our expectations. We are genuinely impressed with the standard of our new home and are delighted with our purchase.
A very special thank you goes to Helen, our Sales Advisor. She has been absolutely outstanding throughout the entire process. Her professionalism, patience, dedication and genuine care made a tremendous difference to our experience. She was always available to answer our questions, kept us updated regularly, and went above and beyond to support us whenever challenges arose.
When our completion timeline became critical due to our family circumstances, Helen personally escalated our case, coordinated with the relevant teams and worked tirelessly to help us achieve a suitable completion date. Her commitment, compassion and exceptional customer service gave us complete confidence throughout the process.
Helen is a true asset to Bellway, and we are sincerely grateful for everything she did for our family.
We would have no hesitation in recommending Bellway to anyone looking to purchase a quality new-build home. If you're considering buying in Stoke-on-Trent, we especially hope you have the opportunity to work with Helen. Her professionalism and customer care are second to none.
Thank you, Bellway, for helping us achieve such an important milestone in our lives. We are truly grateful and look forward to creating many wonderful memories in our beautiful new home.
Chisom & Onyinye

Reply from Bellway
So far our experience with Bellway has been brilliant
Santa has been extremely helpful and pleasant from start to finish with the process and Angela too with the initial enquiry
We’ve had very little issues so far with the home and the minor issues have been resolved or already booked in to be fixed

Reply from Bellway
Anwyl & bellway have failed on this site the good people that paid over 300k for there houses. Anwyl & bellway have sold SOME houses off to the local authorities, houses worth £340k + are now occupied by Flintshire housing Association,and large areas now are occupied by local authority residents. The origanal idea was for a select few houses at a capped value but this area the cap seems to be 400k. The area could have been a lovely estate but unfortunately I wouldn’t recommend buying a property on this estate or the ashbury one across the road. Stay away from boulton close Anwyl & Flintshire council have royally shafted the paying residence there, people paying close to £400k for houses and living in a nightmare. This is probably more Anwyl than bellway from what I’ve seen and heard

Reply from Bellway
3 years since the last house was sold and Bellway are still using contractors to rectify drain issues on the estate. No tarmac on the road. Paths crumbling away. Unfinished walls on communal areas. Weeds the size of trees growing OUT OF THE ROAD. Broken street lights left. Emails acknowledged without a Bellway worker attending site or discussing issues raised with you. Customer service via email is plecatory. You can be rightly upset with them, but they don't care. No movement towards finishing any works. No deadlines provided (not that they have kept to any they have previously given). Good luck with your Bellway purchases

Reply from Bellway
Will was very polite and guided us through the process.

Reply from Bellway
Sam at Bellway homes Langmead place was absolutely incredible from start to finish. We are now happily moved into our home and her dedication and customer care does not stop. She goes above and beyond to ensure a wonderful community is being built and even came in on her birthday! What dedication. Thank you Sam 🩷

Reply from Bellway
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