Beer52Reviews 

Edward was very helpful. Great customer service. Very understanding and polite. I will recommend Beer52 to anyone who likes to try new stuff regularly.

Idea of dispatching handcraft beers used brilliantly. Website easy to navigate and full of freebies and discounts. Customer service is absolutely fantasitc and helpful

Great company, good quality products, very professional team.

Interesting and largely excellent range of beers delivered monthly. No problems when we needed to cancel - Hayley was very helpful in getting it done with no fuss.

Hayley crossling enthusiastic

Cameron was a pleasure to speak to - I had a great experience overall and Cameron made it feel really relaxed and was super helpful!

Well as ever with these dialogues Amy did her best to persuade me to stay signed up with Beer52, and she did so without overstepping any marks, remained polite and professional throughout, and had the lovely lilting Welshness, what was not to love.

Rating: ⭐☆☆☆☆ (1/5)

I am incredibly disappointed with Beer52. As a brand-new customer, this is about the worst first impression a company could possibly make.

I placed my order over a week ago, and since then, it’s been complete radio silence. I have received absolutely no delivery updates, tracking information, or status reports regarding my order.

Worse still, their customer service is non-existent. I have sent multiple emails trying to find out what is going on, and they are completely ignoring me. Because they refuse to respond or give me any updates on the product I paid for, I am now forced to contact my bank to initiate a chargeback and get my money back.

Terrible communication, zero reliability, and an awful start for a new customer. Save your time and money and go elsewhere.

I'm sad to be cancelling my monthly subscription but I have been diagnosed with liver problems so I am off alcohol completely. Thanks for your excellent selection of wines every month. All the very best. Very happy customer 😀

Hayley was great - super pleasant and just a joy to speak to.

Incredibly pleasant phone operative Mikhaila

Great customer support and variety of beers.

A good selection of beers in my trial pack, which was easy to join and order. Trying to cancel is worse than Amazon. Click through several screens only to be told the only way to cancel is via phone. This is unacceptable especially when anxiety issues make calls difficult. Totally unacceptable

You can't cancel the subscription without calling them.

Hayley was amazing with the customer service I got really impressed many thanks

Simeon was amazing!

Very helpful and kind, was quick to assist with my query.

Jilly provided great customer service and was friendly and knowledgeable. A credit to the Coffee 52 team.

Lovely staff on the end of the phone, not pressuring you to buy buy buy.
Will definitely keep the coffee going as they are delicious and different tasting to the usual stuff from the shop.
Really nice experience dealing with this lovely Scottish business I think they will do very well and my partner will be keen to try the wine club 5stars from me

Common sense and understanding from employee.

Fantastic beers, bought as a gift. Phoned up and cancelled with ease. Nothing negative to say about Beer52. Thanks