I was a member for years, I've had numerous interesting beers for a fair subscription cost. I've had to cancel due to a change in personal circumstances, bit of a faff to have to call during office... See more
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About Beer52
Written by the company
Each month we send you out a carefully, curated case of the finest craft beers to enjoy - tailored to your tastes and sourced from the best independent microbreweries from around the world.
In a nutshell, we’ve made it our mission to build and foster a community of people who’re just as passionate about craft beer as we are, we’re committed to finding the world’s best craft beers and broadening your beer horizons with some unique and exciting flavour profiles, straight to your door!
You’ll get to enjoy a few extra goodies each month too! Come behind the scenes at the world’s most exciting breweries each month with your included issue of Ferment magazine, join us as we travel the world, navigating the exciting world of craft beer, with some snacks for good measure.
For more information, see our FAQs: https://www.beer52.com/faq
Or if you need to get in touch then please reach out to us via https://www.beer52.com/help
Winner of SIBA: Best Independent Beer Retailer of the Year 2016, Winner of Business of the Year 2016 at Startups.co.uk. Winner of Buchanan Awards: Overall Business of the Year 2016 and Growth Business of the Year 2016
Our Mission
Written by the company

Contact info
8 Melville Crescent, EH3 7JA, Edinburgh, United Kingdom
- 0131 285 2684
- www.beer52.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 95% of negative reviews
Typically replies within 24 hours
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Great customer service
Edward was very helpful and pleasant to speak to
Funny good sense of humour and good…
Funny good sense of humour and good customer dealing
Great customer service
Great customer service - I had to cancel the subscription some time ago but enjoyed the variety the beers offered so was pleased to have been reached out to for a new offer.
Cameron was a pleasure to speak to and really helpful in getting things sorted for me quickly - looking forward to the Mexico batch :)
Ellie H was absolutely brilliant
Ellie H was absolutely brilliant! She was friendly, professional, and genuinely helpful throughout our conversation. She explained everything clearly and made the whole experience straightforward and enjoyable. It’s rare to receive customer service of this standard, so I wanted to say thank you. A real credit to Beer52. Five stars! ⭐⭐⭐⭐⭐
Fantastic customer service
Fantastic customer service, really understood my issues and gave me the opportunity to speak with somebody warm and friendly. Approach with kindness & receive it back 200% over. Thank you Simeon!
Brilliant phone support from Santino
I recently called Beer 52 with a query about my account, and I was helped by Santino — and I have to say, he was absolutely fantastic.
Right from the start, he was really polite, friendly, and listened carefully to what I needed. He explained everything clearly, took the time to sort out my questions properly, and made the whole process feel so easy and stress-free. Nothing was too much trouble, and he stayed helpful right until we’d finished.
It’s rare to get such good service over the phone these days — Santino is a real credit to the team. He made me feel valued as a customer, and I left the call feeling everything was sorted perfectly.
Highly recommend Beer 52, and a special thank you to Santino for his great help!
Ok prices coffee
Ok prices coffee, reflected in the quality.
Cant email or cancel via the app. Have to phone a number which only operates 9-5 Monday To Friday , was on hold for nearly an hour , unacceptable really . Would not use again

Reply from Beer52
Very professional and pleasant and…
Very professional and pleasant and efficient
Beer 52 get an A
Very helpful customer service assistant.
Explained all the options thoroughly.
Highly recommended company.
Always great customer service
Always great customer service. Jilly was a sweetheart. Thanks guys
Good beers, pleasant on the phone too
Experience on the phone (cancelling) was pleasant, swift and polite (Glenn).
Service and beers from B52 had been fun and reminds me of when the craft ‘scene’ first exploded those many years ago. Good fun.
While cancelling my subscription the…
While cancelling my subscription the customer service person was very nice and quick with the cancellation
Fantastic customer service from Glenn
Fantastic customer service from Glenn, was very knowledgeable about the products. Really friendly and helpful.
Rang to cancel
Rang to cancel. They offered a free box of 16 as I had some loyalty bonuses, just need to remember to cancel after its delivered. Paul on the phone was very nice, not pushy at all.

Reply from Beer52
great help today from shaun with my…
great help today from shaun with my queries, I had some doubts regarding my subscriptions, all was helped with, no added pressure was involved which I've felt before when wanting some advice/or help with any confusions involved with similar subscriptions, help with delivery costs was also very welcome :)
Edward was very helpful
Edward was very helpful. Great customer service. Very understanding and polite. I will recommend Beer52 to anyone who likes to try new stuff regularly.
Idea of dispatching handcraft beers…
Idea of dispatching handcraft beers used brilliantly. Website easy to navigate and full of freebies and discounts. Customer service is absolutely fantasitc and helpful
Great company
Great company, good quality products, very professional team.
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