I'm sad to be cancelling my monthly subscription but I have been diagnosed with liver problems so I am off alcohol completely. Thanks for your excellent selection of wines every month. All the very b... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Hayley was a great help with my order, everything was so well explained and easy. I had such a laugh when chatting away, a seriously amazing asset to the team, with a great wealth of knowledge - I ori... See more
I found this company as they offered a good voucher when purchasing something from another company. The beers were good and it was a nice little gift package for my mum. You do have to call them t... See more
Great company and great products. Sent as a gift with a generous deal offer. Sadly not a beer drinker myself and so cancelled my membership afterwards. Such a simple process and great member of c... See more
Company details
About Beer52
Written by the company
Beer52 is the UK's most popular craft beer club, based right in the historic heart of Edinburgh, where brewing has a long and rich tradition which we’re proud to be a part of.
Each month we send you out a carefully, curated case of the finest craft beers to enjoy - tailored to your tastes and sourced from the best independent microbreweries from around the world.
In a nutshell, we’ve made it our mission to build and foster a community of people who’re just as passionate about craft beer as we are, we’re committed to finding the world’s best craft beers and broadening your beer horizons with some unique and exciting flavour profiles, straight to your door!
You’ll get to enjoy a few extra goodies each month too! Come behind the scenes at the world’s most exciting breweries each month with your included issue of Ferment magazine, join us as we travel the world, navigating the exciting world of craft beer, with some snacks for good measure.
For more information, see our FAQs: https://www.beer52.com/faq
Or if you need to get in touch then please reach out to us via https://www.beer52.com/help
Winner of SIBA: Best Independent Beer Retailer of the Year 2016, Winner of Business of the Year 2016 at Startups.co.uk. Winner of Buchanan Awards: Overall Business of the Year 2016 and Growth Business of the Year 2016
Each month we send you out a carefully, curated case of the finest craft beers to enjoy - tailored to your tastes and sourced from the best independent microbreweries from around the world.
In a nutshell, we’ve made it our mission to build and foster a community of people who’re just as passionate about craft beer as we are, we’re committed to finding the world’s best craft beers and broadening your beer horizons with some unique and exciting flavour profiles, straight to your door!
You’ll get to enjoy a few extra goodies each month too! Come behind the scenes at the world’s most exciting breweries each month with your included issue of Ferment magazine, join us as we travel the world, navigating the exciting world of craft beer, with some snacks for good measure.
For more information, see our FAQs: https://www.beer52.com/faq
Or if you need to get in touch then please reach out to us via https://www.beer52.com/help
Winner of SIBA: Best Independent Beer Retailer of the Year 2016, Winner of Business of the Year 2016 at Startups.co.uk. Winner of Buchanan Awards: Overall Business of the Year 2016 and Growth Business of the Year 2016
Our Mission
Written by the company
Contact info
8 Melville Crescent, EH3 7JA, Edinburgh, United Kingdom
- 0131 285 2684
- www.beer52.com
4.5
Excellent
101K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 95% of negative reviews
Typically replies within 24 hours
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Lovely staff on the end of the phone
Lovely staff on the end of the phone, not pressuring you to buy buy buy.
Will definitely keep the coffee going as they are delicious and different tasting to the usual stuff from the shop.
Really nice experience dealing with this lovely Scottish business I think they will do very well and my partner will be keen to try the wine club 5stars from me
1 July 2026
Unprompted review
Common sense and understanding from…
Common sense and understanding from employee.
1 July 2026
Unprompted review
Reply from Beer52
Hi Graham. Thank you for your feedback.
Cheers Beer52
Fantastic beers
Fantastic beers, bought as a gift. Phoned up and cancelled with ease. Nothing negative to say about Beer52. Thanks
1 July 2026
Unprompted review
Great coffee and great customer…
Great coffee and great customer service. Highly recommended.
1 July 2026
Unprompted review
Customer service is great
Customer service is great. Informative, friendly and polite.
1 July 2026
Unprompted review
Great coffee and a great service
Great coffee and a great service. A little difficult to cancel the subscription and I can see why the company have chosen to not give a online way of cancelling, when hey have specialists who are trained on retention and objection handling. Zayneb did a very good job trying to convince me not to cancel. However I cancelled.
1 July 2026
Unprompted review
Reply from Beer52
Hi Graham. Thank you for your comments. If you did want to contact us but were unable to phone our customer service at 0131 285 2684 for whatever reason, you could also contact us via Facebook Messenger as well via our helpdesk https://www.beer52.com/helpCentre/home. Our help centre link is at the bottom of our website and emails to our customers.
Cheers Beer52
Really great service and good products
Really great service and good products, but was amassing wine quicker than it was being used so had to cancel. I had Simeon's help to cancel the subscription who was very helpful - great service all round!
30 June 2026
Unprompted review
Glenn was super helpful and lovely :)…
Glenn was super helpful and lovely :) everything was very clear and useful
1 July 2026
Unprompted review
Customer service agent in cancellations…
Customer service agent in cancellations was very helpful and went through several options to retain membership. She had an extremely positive and friendly professional manner.
1 July 2026
Unprompted review
The advisor was very friendly and…
The advisor was very friendly and helpful
1 July 2026
Unprompted review
Ellie Heritage was so lovely and…
Ellie Heritage was so lovely and helpful. 10/10 customer experience, she made sure I had all the information I needed and was super friendly throughout. Thank you!
1 July 2026
Unprompted review
Mikhalia was wonderfully helpful as I…
Mikhalia was wonderfully helpful as I reached out to cancel my subscription. She thoroughly went over my options before cancelling.
1 July 2026
Unprompted review
Great Service
Ellie was really helpful and very friendly.
Great products and the perfect gift for my beer drinking dad and brother!
1 July 2026
Unprompted review
Knowledgeable
Knowledgeable, helpful and to the point. Can't fault th service!
1 July 2026
Unprompted review
She was a lovely communicator
She was a lovely communicator. Spoke fluently and kindly.
1 July 2026
Unprompted review
Great speaking with Mikhaila
Great speaking with Mikhaila just and happy to say I’m trying the next 2 months of coffee with a discount :-)
1 July 2026
Unprompted review
Lewis was fantastic
Lewis was fantastic!
I was cancelling (sad) the membership and entered the call pretty disgruntled due to the wait but Lewis immediately put a smile on my face with his personable approach - you've got a good guy in Lewis.
1 July 2026
Unprompted review
Beers are fantastic and delivery…
Beers are fantastic and delivery service is spot on. The online portal is very good for enquiries but it should have an option to cancel your subscription through the portal and not force you to ring and be on hold for ages.
30 June 2026
Unprompted review
Reply from Beer52
Hi There. Thank you for your comments. If you did want to contact us but were unable to phone our customer service at 0131 285 2684 for whatever reason, you could also contact us via Facebook Messenger as well via our helpdesk https://www.beer52.com/helpCentre/home. Our help centre link is at the bottom of our website and emails to our customers.
Thanks Beer52
Very helpful young lady dealt with my…
Very helpful young lady dealt with my issue with no bother at all,done in the blink of an eye, highly recommend Wine 52,great service.
1 July 2026
Unprompted review
Clear and efficient service
1 July 2026
Unprompted review
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