I was a member for years, I've had numerous interesting beers for a fair subscription cost. I've had to cancel due to a change in personal circumstances, bit of a faff to have to call during office... See more
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About Beer52
Written by the company
Each month we send you out a carefully, curated case of the finest craft beers to enjoy - tailored to your tastes and sourced from the best independent microbreweries from around the world.
In a nutshell, we’ve made it our mission to build and foster a community of people who’re just as passionate about craft beer as we are, we’re committed to finding the world’s best craft beers and broadening your beer horizons with some unique and exciting flavour profiles, straight to your door!
You’ll get to enjoy a few extra goodies each month too! Come behind the scenes at the world’s most exciting breweries each month with your included issue of Ferment magazine, join us as we travel the world, navigating the exciting world of craft beer, with some snacks for good measure.
For more information, see our FAQs: https://www.beer52.com/faq
Or if you need to get in touch then please reach out to us via https://www.beer52.com/help
Winner of SIBA: Best Independent Beer Retailer of the Year 2016, Winner of Business of the Year 2016 at Startups.co.uk. Winner of Buchanan Awards: Overall Business of the Year 2016 and Growth Business of the Year 2016
Our Mission
Written by the company

Contact info
8 Melville Crescent, EH3 7JA, Edinburgh, United Kingdom
- 0131 285 2684
- www.beer52.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 95% of negative reviews
Typically replies within 24 hours
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Mikhaila was extremely professional…
Mikhaila was extremely professional during our contact. She has a warm presence and is very easy to talk to. Extremely friendly and funny throughout our contact.
She listened to everything I had to say and provided a number of worthy fare alternatives but left the final decision up to me. An excellent employee.
Mark was fantastic from start to finish…
Mark was fantastic from start to finish to assist with cancellations - although being forced to call vs cancel online is just inconvenience reflecting 4 stars
Great product and service
Great product and service. Unfortunately, I just can't afford the ongoing costs at the moment. Simeon Browne was incredibly helpful in cancelling my subscription and was friendly and understanding throughout the call. I'll definitely be back when my finances improve.
Good product and great service
Good product and great service. Cancellation is a bit lengthy. Would definitely benefit from adding a cancellation option to their website.
Great customer service - Query resolved within minutes
Reza was extremely helpful and resolved my query within minutes.
Lewis was extremely helpful on my call…
Lewis was extremely helpful on my call today. Nothing was too much trouble and he was very kind and pleasant to chat to. I had to cancel my subscription due to medical reasons which he done so with care and compassion. I would highly recommend this company. I did not feel bombarded or pressured in any sort of way which you do with other companies. Thank you Lewis
Friendly helpful service
Friendly helpful service. No pressure just let me know my options
I spoke with Lewis this morning and he…
I spoke with Lewis this morning and he couldn’t have been any more helpful, he was full of life. You could really tell he wanted to help and give me the best services which he did without a doubt, thank you very much Lewis
Had a lovely call with Jilly who was…
Had a lovely call with Jilly who was very helpful and informative. Couldn’t ask for better customer service.
He was a delight to chat to- very…
He was a delight to chat to- very friendly and incredibly polite! Definitely a credit to your team!
Coffee not to my taste
I had a subscription for a few months, coffee was a good price and delivered when promised, but the coffee just wasn’t to my taste.
Mikhaila was so friendly and helpful
Mikhaila was so friendly and helpful. The call cut off but she was quick to call me back to save me calling back and holding again. Great service!
Jordan Thomson was great
Jordan Thomson was great, I wanted to cancel my subscription and he wasn’t overly pushy on trying to keep me on board. Money is tight at the moment and he simply mentioned that I was due a deal on my next crate. Alas I had to cancel anyway but great company and customer service. Will definitely buy again.
Great to speak to
Mikhaila was a great help when I called. Always a really friendly team to speak to.
Friendly service
Obviously a pain not be able to cancel online but I understand they want to try and retain customers. The customer service I experienced was good and understanding. They didn't make me feel uncomfortable, just tried to sell me some good deals!
Helpful customer service
Called to cancel my subscription and spoke to Julie who was very understanding and helpful and was able to cancel both of my subscriptions at once.
Friendly & polite
Very reliable and Great quality wines.
Very reliable and Great quality wines.. Thanks!.
Fantastic service
Fantastic service, very friendly and professional. The whisky is amazing 😍
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