The item sent to me had already been opened and had paper and tape stuck over the opening. When I returned the item they stated that I had used it and only gave a 50%refund however that was absolutely... See more
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not happy with the build quality of this product welded nuts on the frame broke off 2 days into use on the frame the nuts have 2 tiny tack welds which in my opinion it not sufficient to hold any weig... See more
Company replied
Placed an order for an electronic beauty couch at 399.99 - order arrived quickly but charged twice to my card in error. Tried 10 times to call to get a refund on overpayment but phone just rings out t... See more
Company replied
We have now received a replacement for the damaged beauty bed only that the replacement is also damaged. Photos of the package and damage emailed to company. Not only that but there are parts missin... See more
Company replied
Company details
Information provided by various external sources
Here at Beauty4Less, we've worked hard to create a range of discounted salon essentials targeted at the growing number of independent beauty start-ups in the UK.
Contact info
Unit 9, Glaisdale Parkway, NG8 4GP, Nottingham, United Kingdom
- 08458621545
- customerservice@beauty4less.co.uk
- www.beauty4less.co.uk
1.6
Bad
933 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Order and deliver process was straight …
Order and deliver process was straight forward and the product was exactly as it said it would be. I will be ordering again from beauty4less
12 November 2017
Unprompted review
Reply from Beauty4Less
Hi Nikki,
Thank you for your positive feedback.
We are most pleased to hear, that you are happy with our service and your product!
We hope to see you shopping again, with us soon!
Kind regards.
Very happy with the light
Very happy with the light. Sturdy and magnifies really good. My husband said best purchase for my clinic over the last few months.
The only thing is I did not receive a receipt?!
11 November 2017
Unprompted review
Reply from Beauty4Less
Hi,
Thank you for your positive feedback.
We are very happy to hear, that you are pleased with your purchase!
If you would like us to email you a copy of your order confirmation and invoice, please send your order number to; customerservice@beauty4less.co.uk, so we can do so.
We hope to see you shopping again with us soon!
Thank you!
Kind regards.
Super Quick Delivery and great value …
Super Quick Delivery and great value can’t ask for much more!
8 November 2017
Unprompted review
Poor quality and a customer service.
Bought 4 sets of manicure tables and chairs. One set can’t be assembled because it didn’t come with the correct fittings so is leaning up
in store room. A chair arrived damaged with mound stains so cannot be used.
We contacted company via email and called several times to find a resolution to no avail. No one has responded to emails and there agents are always busy on calls. Very frustrating as we are a new salon and this has set back our opening. Not a happy customer at all avoid at all cost.
7 November 2017
Unprompted review
Reply from Beauty4Less
Hi,
I sincerely apologise for the disappointment and inconvenience we have caused.
I can assure you that we respond to all of our emails, as quickly as possible.
I have looked at our emails and we have replied to all of them, except some from today and a few from yesterday, so hopefully we have resolved your issue by now.
We would never intentionally, send products out that are damaged, or not up to standard, so I apologise if we have missed the fault with your product.
Our phone lines are very busy; however, we answer all the calls we can.
If you have any further questions, please contact us by emailing; customerservice@beauty4less.co.uk.
Thank you and I apologise again for this.
Kind regards.
Great service ordered on a Friday and …
Great service ordered on a Friday and were delivered on the Monday.
3 November 2017
Unprompted review
Reply from Beauty4Less
Hi,
Thank you for you kind feedback.
We are most pleased to hear, that you are happy with our service!
Hope to see you shopping again with us soon!
Kind regards
Ordered a salon chair and cuticle …
Ordered a salon chair and cuticle remover. Placed order with no hassle. Quick and easy delivery. I will be using Beauty4less again.
27 October 2017
Unprompted review
Reply from Beauty4Less
Hi,
Many thanks for your positive feedback.
We are most pleased to hear that you are happy with your order!
Hope to see you shopping with us again soon.
Kind regards.
Very fast delivery
Very fast delivery, product in perfect condition and very easy to assemble
27 October 2017
Unprompted review
Reply from Beauty4Less
Hi,
Thank you for your kind feedback!
We are very happy to hear, that you are happy with your product and our service!
Hope to see you shopping again with us soon.
Kind regards.
Great value and a fast delivery.
25 October 2017
Unprompted review
Reply from Beauty4Less
Hi Marie,
Many thanks, for your positive feedback.
We are very happy to hear that, you are happy with our service and your purchase!
Hope to see you shopping again with us soon!
Kind regards.
Good product and delivered on time
24 October 2017
Unprompted review
Reply from Beauty4Less
Hi,
Thank you for your positive feedback.
We are most pleased to hear, that you are happy with our service and your purchase!
We hope to see you shopping with us again soon.
Kind regards.
Poor quality manicure table
Unfortunately the manicure table I ordered is complete faulty and battered with parts missing.
23 October 2017
Unprompted review
Reply from Beauty4Less
Hi,
I am sorry to hear this and apologise, for our product being faulty and missing parts.
If you would like to email our customer service team, at customerservice@beauty4less.co.uk, with images of the damage, a description of the missing parts and your order number, we will try and resolve this issue.
I apologise again for this and the inconvenience it has caused.
Kind regards.
Really good customer service
Really good customer service. Super fast delivery. Great communications.
Would recommend and use again
23 October 2017
Unprompted review
Reply from Beauty4Less
Hi there,
Thank you for you kind feedback.
We are pleased to hear that you are happy, with our service!
We hope to see you shopping with us again soon.
Kind regards.
Great customer service each time
Great customer service each time. Very helpful staff members, haven't had any issues with them. One small item error that was corrected immediately.
Would 100% recommend!
19 October 2017
Unprompted review
Reply from Beauty4Less
Hi Maria,
Thank you for your kind feedback.
We are very happy to hear, that you are pleased with our service!
Hope to see you shopping with us again soon!
Kind regards.
Excellen service
Excellent service. Arrived promptly and very pleased with my salon chairs
18 October 2017
Unprompted review
Reply from Beauty4Less
Hi Lesley,
Many thanks, for the kind feedback.
We are most pleased to hear that, you are happy with our service and your purchase!
Hope to see you shopping with us again soon!
Kind regards.
Reply from Beauty4Less
Hi,
Thank you for your positive feedback.
We are most pleased to hear, that you are happy with our service and your purchase!
We hope to see you shopping with us again soon.
Kind regards.
Dirty wobbly pedicure stool
The pedicure stool arrived in a dirty box. The legs were covered in dirt. Once assembled one of the legs is shorter than the others making the stool wobble. Ive had to use use felt pads to stabilise the stool. Very unhappy!
9 October 2017
Unprompted review
Reply from Beauty4Less
Hi,
I am so sorry for this.
If you would like to email us with this complaint, with pictures showing the problem and your order number, we will do all we can to resolve this issue.
Our email address is; customerservice@beauty4less.co.uk.
I apologise for this again.
Kind regards.
I am so pleased with my new massage …
I am so pleased with my new massage couch. The delivery was very quick. The assembly of the couch was simple and easy. The quality is excellent for what you pay for!
6 October 2017
Unprompted review
Reply from Beauty4Less
Hi China,
Thank you for your feedback!
We are very pleased to hear that you are happy with your product!
We hope to see you shopping with us again soon.
Kind regards.
Good
I tried your item and I like it so will definitely purchase it again
4 October 2017
Unprompted review
Reply from Beauty4Less
Hi Sandra,
Thank you for your feedback.
We are happy to hear that you are pleased with your purchase.
We hope to see you shopping again with us soon!
Kind regards.
Amazing service
Amazing service. Very efficient. We use them for all our beauty equipment
28 September 2017
Unprompted review
Reply from Beauty4Less
Hi Sarah,
Thank you for the feedback.
We are very happy to hear that you are pleased with our service and products.
We will hopefully see you shopping with us again soon!
Kind regards.
Fast delivery and the dryer look …
Fast delivery and the dryer look fabulous. I have not tried them yet but first impression excellent.
26 September 2017
Unprompted review
Reply from Beauty4Less
Hi there,
thank you so much for the feedback,
We are very pleased to hear that you are happy with the service that you have received, we try our best to provide the best customer service that we can, always keeping our customers best interest in mind,
We hope to see you shopping with us again soon!
Kind regards
Awful
I haven't yet opened all of the packaging, but what I have opened is brilliant & fab quality. Delivery was next day aswell! Customer service was faultless, very very happy & I will definitely be ordering more again soon!
I am now changing this review. As I have opened the rest of my packaging, oh my god what a mess!
The nail desk was filthy and scratched to bits even chipped in most places.
The instructions were terrible and no holes pre made to screw the screws into, we were 8 screws short, not to mention it's very unsteady and rubbish quality.
No way it could be used for proffessional use. Very disappointed. Pictures are available of this also.
25 September 2017
Unprompted review
Reply from Beauty4Less
Hi there,
Thank you for the feedback,
We are very pleased to hear that you are happy with the service that you have received
We hope to see you shopping with us again soon!
Kind regards
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