Beatport has issues with showing the correct keys and bpm. But when i was learning to dj, i learned that either we determine the keys and bpm by ear, or with rekordbox. That is the my only pet pe... See more
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Company details
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For almost two decades, The Beatport Group has been at the center of DJ culture. Since the founding in 2004, one mission has driven us: to provide world-class products and services that help DJs and Producers at all stages of their career to elevate their craft. Our indefinite pursuit of innovation and inspiration helps to lead the category and define the progression of DJ culture around the world.
Contact info
United States
- support@beatport.com
- www.beatport.com
No recent history of asking for reviews
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Replied to 25% of negative reviews
Typically replies within 1 week
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beatport is just terrible
beatport is really terrible site. first, it's more expensive that other music sites, than it doesn't let you download files after like 14 days or something and third it has different pricing for mp3 and lossless... I mean, is this even possible? this site is just suuuch a lamery... there are far better alternatives, such as bandcamp.. HELL, I would rather buy music on JUNO rather than beatport.. SHAME SHAME SHAME
Beatport is a scam
Beatport is a scam. They will take your money and not reply to any emails regarding support. Be aware of using any of their subscription based products.
Frustrating from start to end.
How can this company even exist?
First:
Use this tip to save you many hours:
You need to use google to search for songs ie: "Artist - song name (mix) beatport". do this in a google search.
Using the search engine on shitport is a big waste of your time.
So you will need to juggle around different browser tabs.
Second:
Be aware that you need other browser tabs open with youtube, soundcloud or the like in order to hear the full song your not sure if you wish to buy or not.
The preview on trashport is often not long enough, and other times its not the part of the song you need to hear in order to decide. Such as the preview stops just before the drop.
Now this might not sound like a big thing... but believe me... this will make you spend a good chunk of extra time.
Third:
You cannot check out (buy) many songs at a time. So if you like me end up adding 100+ songs into the basket expecting being able to buy them (I KNOW CRAZY EXPECATIONS RIGHT HERE!!!) you will be dissapointed.
After getting "help" from support (see 4th) i had to move songs around baskets (save 4 later vs Main basket).
Tried checking out with 100 songs in basket: Fail.... 50 songs in basket: Fail.... 25 songs in basket: Fail.
My lucky number was 11 and 9 (as i tried to hit 10 x 2).
So if i want to purchase all the 150songs i saved there will be quiet a bit of work for me to add 10 songs to the basket, then check out, then download, then rinse and repeat 15 times.
Fourth:
It took 3 days (3 x 24 hours) for support to answer my "i cannot check out support ticket".
Answer was: Try checking out less than 100 songs.
IT TOOK THREE DAYS TO GET BACK TO ME WITH THAT ANSWER!!!!!!!
And apparantly the answer is not 100 songs, but 10 songs. (see third).
Fifth:
As i (for some reason) was determined to actually get through this insane process of buying music after having done to purchases of a total of 20 songs i realise that my most recent purchase is mixed into my first purchase meaning that i need to either download everything again or compare my previous downloaded songs with the new list of all songs.
Final and last:
No picture thumbnails build into the MP3's.
I cant believe the bad reviews for this…
I cant believe the bad reviews for this site.
Just to say I've had a very positive experience with this site even with an issue its was sorted promptly.
I continue to support this site and use its service
Problematic website but good customer service
I have had issues with downloading music from Beatport and believe that their system would benefit hugely from an update. However, the customer service was very helpful and nice once I contacted them regarding my very frustrating problems with their website.

Reply from Beatport
Best company!
The search engine is absolute garbage
The search engine is absolute garbage! Even when you type in the exact wording, it hardly ever comes up in the tracks section so you have to start delving into charts etc, which is time consuming. They want to watch the the they conduct themselves and their site because as soon as new company start up and do it better, they will die off! I’ll jump ship straight way....
Mix compilations and poor vinyl rips..
Bought tracks, only to find they are not the full versions. They are ripped from a pre mixed album and someone simply cut them into track sections and tried (successfully) to sell them as full versions. They have no beginning and abruptly end, plus pitch is everywhere so they cant even be beat gridded. Complete and total ripoff. What am I supposed to do with these? I thought Beatport was a site for DJs to buy music? (Yes, reactivate trance albums, i'm talking about you. ripoff merchants). It was bad enough with all the dodgy vinyl rips being sold on Beatport but this... this is a league of its own.

Reply from Beatport
Total ripoff
Total ripoff , No support and if there is any issue downloading you purchase.. NO HELP. you lost your money. I do not know how this site is still active ! its a total scam !

Reply from Beatport
Awful
Awful, I am looking into a Class Action Lawsuit. I have canceled BEATPORT 3 times and I continue to charged.
A terrible site for DJs and artists alike
A dire site for DJs and artist. Music is overpriced and artist are underpaid. My purchases get stuck on encoding so I pay for music and then can't even download it without contacting customer services. Don't bother absolutely dire.
This site is a complete scam please…
This site is a complete scam please avoid , website is a maze to navigate then you realise the subscription you have paid is to access the songs you haven't yet bought that when purchased on top off your subscription don't even actually play on your device, stay away from Beatport
Absolutely awful website!
Absolutely awful website!! Would not recommend at all. Started my trial and the option to cancel isn’t there. Website itself is awful and hard to navigate. How the heck people pay £23 a month for this pile of junk is beyond me
The support team went above and beyond…
The support team went above and beyond to help me get my library back after my laptop and external hard drive was stolen. Amazing service!
Stick well clear
Stick well clear, you have to pay to listen to the whole tune your about to buy.
No more Beat-Scam for me!
I have spent maybe thousand dollar on Beatport, sure its my own fault. But no more!
Beware!
The library of downloadable tracks that you have on Beatport, can change at any time. Out of the several hundreds of tracks that i bought and payed for. Only a few are left to re-download. That to me is a big scam. Cause they are not stricken from the inventory list and can be rebought again.
The sound quality are not up to par or standards. Its funny cause i have had this discussion before many years ago. And now FINALLY people have begun to notice. Good show!
Ive heard several rumors from friends that Beatport keep their "masters" in Mp3 to save space and money. And then blow up the file so it seem to be in a better format than it really are. Mp3 to Wav. Cause when you listen and compare there is no real difference.
Somebody should dig into this deeper and find out the truth!
/Cheers!
I made my first and likely last purchase from Beatport.
I made my first and likely last purchase from beatport today. i'm writing this review because I have time to spare as I am waiting for my downloads. Correct I'm waiting for beatport to fullfill my order of 22 tracks which for unknown reasons all need to be downloaded separately. Even-though I bought several whole releases, the songs come separately and with an odd 7 digit number before the filename. No artwork files appear to be included with the EP's and albums I bought. This means that when I'm done downloading these tracks I will need to rename each file, create folders and sort the tracks in the correct folder. After that I will need to search the internet to find the coverart file(s) for the albums and EP's. All of this will likely take the rest of my afternoon. I love sites like Bandcamp and Juno-download that simply zip the order up in a file that comes organised in folders and can be downloaded with one single click .Why on earth would you make a music download service so cumbersome and complicated ?
Scam
Well, for the most the tracks were ok, I have to take the word of the website the tracks are in full 320kbs mp3, which going off 3 of the tracks, no intro or outro, so not DJ friendly despite the website claiming they are, 1 track completely different to what was advertised, and one of the tracks even had another track being mixed into the outro before it was cut off so obviously ripped from an album...
Emailed customer service and they were unhelpful only offering a refund for 1 track despite 3 being wrong, I even linked the correct tracks on YouTube for their comparison and before I could escalate my complaint they closed the case...
My word would be avoid this company, they're obviously a professional pirating company and I very much doubt the artists see a penny of any revenue created, I won't be using again
Beatport Instrumentals
I bought the track One In a Million You instrumental, and I thought I could use it in my podcast. But that is not what Beatport is about as far as instrumental tracks. So what am I buying the track for? If I can't use the instrumental for background, I might as well buy the whole original song just for listening. The artists are the Hit Beat Makers. It would be nice if they let us use some music under Creative Commons license. Beatport is not bad but they are not what I was looking for. They have great music.
be careful as the default subscription…
be careful as the default subscription is the most expensive one when you choose upgrading to pro(lost 25 bucs,didn t even use it,my bad i guess).I recently made a purchase and i got what i was supposed to,but would have preferred to have the option of .flac files as well instead of just .aiff and .wav and of course,the .75 $ per track cheaper mp3 which i don t like to use.
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