Beatport has issues with showing the correct keys and bpm. But when i was learning to dj, i learned that either we determine the keys and bpm by ear, or with rekordbox. That is the my only pet pe... See more
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For almost two decades, The Beatport Group has been at the center of DJ culture. Since the founding in 2004, one mission has driven us: to provide world-class products and services that help DJs and Producers at all stages of their career to elevate their craft. Our indefinite pursuit of innovation and inspiration helps to lead the category and define the progression of DJ culture around the world.
Contact info
United States
- support@beatport.com
- www.beatport.com
No recent history of asking for reviews
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Replied to 25% of negative reviews
Typically replies within 1 week
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Great selection but only listenable on a computer
Great selection but not worth the money unless you do all your music listening on a computer (or maybe iPhone. Don't have one don't want one.) Most functions don't work on androids silly web app. And it keeps logging me out. Spent hours just trying to get a playlist to continue to play.
Absolutely shocking store
Absolutely shocking store. I literally buy anything here if I can't get it any where else. I'd rather two copies of an artist's track on Bandcamp and then pirate their tracks that are on Beatport than buy from them.
They graciously give you a nice 48 hour window in which to download the music you've bought, before making you buy it again if say, a hard drive dies or your device is stolen. Unless, I'm told, you've spent a ton of money with them, in which case the rules are different. Why you'd ever do that is a mystery to me, particularly as they have the balls to charge extra for WAV's when they're just re-encoded 320kbps mp3's.
Bunch of shady, dishonest, money hungry turbononces.
Been using Beatport for a number of…
Been using Beatport for a number of years. Its the dogs nuts. Never had any download issues or problems. They've even given me free promotional downloads too. Pro DJ Link is just awesome. If the 'dirt dishers' just signed-up, sign-in and made sure they have the 'mula' to buy in their accounts they wouldn't be gassin'. BEATPORT IS DOPE! FACTS!
I'm using beatport since I get my gear…
I'm using beatport since I get my gear buying tracks from the start spending money on tracks was a struggle some times signed up to beatport Pro link it's the best thing I ever did only thing is you need to be online to use it hopefully beatport come up with a solution......So what I did I used my phone on 5g connected to the hotspot and left phone on key bored of macbook pro and it ran 100% crowed couldn't beleave the tracks I had thank you beatport
Overall a great product. 2 improvements will take it to a 5 star
As a DJ:
Website design and song catalog is amazing. It's easy to find, sample, purchase and download tracks.
As a label/artist manager:
It's super easy to request and update to the profile picture, bio and also enroll in Beatport Hype.
What would take my review to a 5 star:
- I wish the site loaded quickly after hitting the search button.
- I also wish the site used cookies/cache to remember my login credentials on my personal laptop.
The Beatport DJ web app is a game…
The Beatport DJ web app is a game changer for me. Looking forward to the mobile app for Android!
Thanks for Your Great Customer Service...
Thank you Tina for getting back to me with great care and concern with some questions I had. She also had another Team Member (Jason) who got back to me in a timely manner with some confusion I had regarding Key Notes, Waveforms and Gridlines on a few songs. Your tips and advice was explained in great detail. I even did a little research on "algorithm" used for the analysis of key detection in which I better understand now. I greatly appreciate your time and efforts again. A company that provides excelIent customer service will keep a loyal customer forever!

Reply from Beatport
Beatport doesn't let you re-download…
Beatport doesn't let you re-download your tracks unless you pay a subscription.
It's ridiculous you can't access and download music that you've paid for. Never using this site again.
Good in my (long) experience
Reliable source of high quality mp3's/wav's. Efficient search function, though the loading times could be better. The new logo doesn't make a lot of sense unless they plan to start selling vinyl..
We will get back to you soon
We will get back to you soon, I had a reply from Traxsource within an hour, JunoDownload within a few hours and I´m still waiting for Beatport to answer. Slow support compared to their competitors. I´ll give it another 24 hours before rating them as a zero.
Never has a website sucked for so long
Never has a website sucked for so long. For more than TEN YEARS this website will NOT remember my password, i literally have to reset it every time i want to login and today - finally - it now won't even do a reset.
When you do login - the site is slow, the UX is terrible and just a horrible experience.
A site of this size should not show so much contempt for it's users.
Beatport does not deliver when you buy!!!
I'm now up to 23 emails in 2.5 months with support with no real indentification or acknowledgement of the problem of purchasing music tracks but not being able to download . On three of four occasions I have been unable to get what i have paid for! I have tried 3 different browsers, restarted computer, and yet the ongoing problems continue.
I can instantly download a purchase from BANDCAMP....Beatport totally different story. There are obviously huge shortcomings in the IT department to adequatly deal with the issues arising. And from feedback I have recieved it has been an issue for some time.
The checkout process is confusing
The checkout process is confusing, had to buy a song twice to get the quality I actually wanted.
The front page auto-plays some random audio that blasted my ears. The whole site is a bad experience.
If the song I wanted wasn't exclusively on Beatport, I would have never even considered buying it there as the whole experience was worryingly shady.
Can’t cancel just downdrade
I am a fan but currently not using the app so would just like to cancel for a few months till I move into my own place .It says cancel anytime but will only let me downgrade from the £10.99 plus vat to the £3.99 version which I don’t want there is no cancel subscription button .
I take it back tilted my phone to the side and there was the cancel button
Never Buy Anything From Beatport
I had purchased Traktor Remix Sets & STEM files from Beatport.com. Due to a personal emergency, I didn't get a chance to download my purchase immediately. Beatport.com without giving me any prior intimation removed all of my purchases from my account & forfeited my rights to download files that I had already purchased from them. I have been running pillar to post in these trying times just to set things right & have run out of options at my end. I will never buy anything from Beatport again.
SCAM
I tried to buy an album last Friday and Beatport basically stole my money. They charged my credit card but the website said that the payment was declined and didn't release the download.
I sent an email to the support team and Josh wrote me back 8 hours later saying that he changed something (which I have no idea what it was) and that I could download the file in the next 48hrs, which was Saturday and Sunday, but at that time I was away in a bush party and didn't have access to the internet so I couldn't receive the email.
On Monday I sent another email saying that I still can't download the file and that I would like to do so or my money back. And they are simply ignoring me.
NEVER use Beatport!
There are many other platforms online where you buy songs and albums and you download them straight away after the payment with no problem.
Beatport is a SCAM!

Reply from Beatport
use pay pal
all you people should use pay pal then you can cancel
at any time and leave i am using them for some songs
had no trouble at all
Awful ..
Awful ..
Can't re-download any of the tracks I have purchased. As well as only being able to listen to a three minute window of the purchased tracks in my library.
Total rip off!
My advice, if your stupid enough to purchase from Beatport then make sure you download as soon as you buy.. there's no going back to download later.
No active sub? We will bill you anyway!
I don't have an active sub and yet they still are trying to bill me. Garbage. also you cannot delete your account yourself, you will need to contact support and I am just not OK with that.
Scam.
Imagine if Steam games only let you download and install them once after your purchase, that is beatport. You can only download your songs during a 48hour window period and then you have to buy it again if you want the stuff you bought.
Scam. No other words. Some slimey Terms and Service agreement doesnt make it any less scammy. If you work for these people know that your income is taken from people the company has scammed. Find another job.
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