Beatport has issues with showing the correct keys and bpm. But when i was learning to dj, i learned that either we determine the keys and bpm by ear, or with rekordbox. That is the my only pet pe... See more
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Company details
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For almost two decades, The Beatport Group has been at the center of DJ culture. Since the founding in 2004, one mission has driven us: to provide world-class products and services that help DJs and Producers at all stages of their career to elevate their craft. Our indefinite pursuit of innovation and inspiration helps to lead the category and define the progression of DJ culture around the world.
Contact info
United States
- support@beatport.com
- www.beatport.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 25% of negative reviews
Typically replies within 1 week
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Thank you for fast resolved my problem…
Thank you for fast resolved my problem with subscription refund. ;)
My trusted source of dance music
Excellent online music store for DJs & electronic music lovers
Beatport offers an outstanding choice of music across a huge range of genres, making it easy to find exactly what you’re looking for. The site is well-organised, with curated sections and charts put together by the team, which makes shopping and discovering new music a smooth experience.
If you enjoy digging for music, you can easily spend hours crate-digging through millions of tracks. The shopping process is straightforward, and it’s always worth keeping an eye out for discount codes – you can often save up to 30% off your full cart.
Overall, a brilliant platform for DJs and anyone passionate about dance music.
Got What I Needed Immediately
Customer Service was quick, clear, and simple. Got what I needed immediately. Thank you
Chart Removal Support
I accidentally posted a chart on my account, and needed it removed. I contacted support, and Cory helped me remove it swiftly! Really happy with my experience!
Great always!
Amazing customer support
Amazing customer support, helpful and quick resolution. The site itself (mainly the search functionality) could use an update however.
Garbage.....
Considering they are an online store, the biggest in EDM, you would think as the website is the only way to market for them it would be exceptional. It certainly is that but exceptionally sh1t - terrible from to back, the search facility is like something we had on a ZX Spectrum in the 80's - the site is garbage.

Reply from Beatport
website is absolutely dogshit
website is absolutely dogshit, and that already for a few years (bugs, lags, glitches,..), they dont give f¨*ck... You cant redownload tracks... super expensive.. you pay extra for WAV.. PLSSS buy your music on Bandcamp they care about the customer, the artists and the music industry

Reply from Beatport
I cant even log in what a piece of…
I cant even log in what a piece of garbage beatport is
Very polite customer service
Very polite customer service! Helped me to delete my card and cancel my subscription.
Outdated rubbish
Outdated rubbish; why are You saving my card details and don't allow me to delete them?
Now I need to update the billing with fake card details.
Does not represent genuine realistic…
Does not represent genuine realistic analytical data of honest track listing. Appears fraudulant. Real producers and real DJs should boycot and stay clear, more suited for tik tok DJs, women who wish to claim famous status for fake listing's.
Their site has been terrible for years…
Their site has been terrible for years now. Takes forever to play track samples and crashes often. I've tried using Safari, Chrome, and Edge but each one has the same result. Take your money elsewhere, Beatport obviously doesn't care about their customers given how dated and useless their website is and has been for a long time.
Last time using this platform.
have over 58 pages of purchases over the years with these scam artists. never again. have just tried to purchase tracks the payment has gone through and the tracks are still sitting in the cart. clicked purchase again and was charged again, tracks are still in the cart. need the tracks for an event i'm playing at tonight. support? no. 48 hrs it says.
beatport needs to do better.
beatport is ok been using them for 8 years now, but theyre terrible at sorting music by the genre. they make changes a lot. its a awful mess. i go thur a list of tunes that dont belong in such in such genre/subgenres. website lags, cant redownload music you have bought in the past. and support does not reply to feedback.
I've loved Beatport since day 1
I've loved Beatport since day 1, keep up the great work!
Be award this site is a SCAM!!!!
You are a SCAMMERS!!!!
I bought many tracks from this site
Now I can't even login I reset and Renew my password nothing works!@#$%
SCAMMERS!!!
Destroyed thousands of links to our label and our artists
Unfortunate
Today we are going to start reporting Beatport on the internet and looking for our rights.
It is unacceptable to exclude a label that has 3,000 online releases and 15 years online on the platform, a total lack of respect and a lack of professionalism.
The support agents put zero vigor into…
The support agents put zero vigor into their work
The agent did NOT read my email and assist accordingly
The agent (Mariana) did NOT solve my problem
The agent has NOT responded to my last email to understand the problem and act accordingly
I made another purchase whist making sure the information was correct but I STILL get an incorrect receipt. Apart from that I asked for INVOICES and NOT RECEIPTS
WHY SHOULD I KEEP SUPPORTING YOU?
**Edit - for the first time in 41 years of being on this planet, I have encountered a company that refuses to provide invoices for purchases made. Inept much?
This is a glorified music platform, rather support Juno or Bandcamp
such a terrible platform
such a terrible platform. use Juno or bandcamp
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