The Ear Clinic clinician had a very good 'bedside' manner; and seemed to perform the procedure with great care and precision. She kept me fully informed every step of the way; and put me at ease thr... See more

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Great service, help and follow up from the team at Bayfields Fleet. From the full and very thorough eye test and health check to options and choosing my new glasses and the final fitting, and amazing... See more
Very kind and helpful service. I needed a new pair of glasses and was shown several pairs, taking into consideration my budget. All the staff are very friendly and polite and I received my new glasses... See more
Company replied
The practice is clean, airy and well laid out. Each member of staff present looked up in a welcoming way as I entered and I was attended to immediately. The ladies who looked at my eyes and ears were... See more
Company details
About Bayfields Opticians & Audiologists - Fleet
Written by the company
We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.
With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.
Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.
At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.
Bayfields Connect
Written by the company

- Eye & Ear Care Just £12 a month
- Bayfields Connect is our ear and eye care plan designed to give you complete care, real savings, and peace of mind all year round. For just £12 a month, you can enjoy everything from free eye exams and comprehensive hearing support to exclusive product discounts on hearing aids, glasses, and contact lenses. *T&Cs apply.
- Receive a £50 Amazon Voucher for your referral
- Plus a FREE eye exam or hearing health check for your friend. Win win! *T&Cs apply.
Be Assured with our 60 Day Money Back Guarantee.
We want you to be completely happy with your eyewear or hearing aid purchase.

Contact info
202 Fleet Road,, GU51 4BY, Fleet, Hampshire, United Kingdom
- 01252 613733
Comprehensive eye tests
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The Ear Clinic clinician had a very…
The Ear Clinic clinician had a very good 'bedside' manner; and seemed to perform the procedure with great care and precision. She kept me fully informed every step of the way; and put me at ease throughout.
However, only four stars because there was no apology for the appointment being about a quarter of an hour late.
Really good, would recommend
Really good
My daughters really happy and they had an amazing choice of kids frames
All the staff are very friendly and…
All the staff are very friendly and make you feel welcome they are all very helpful in helping you decide which frame suit you and which dont in a nice way
Helpful service and good choice of glasses
After usually going to another opticians but being unable to find any new glasses I liked, I took my prescription to Bayfields. There was a good choice and the staff were very friendly and helpful. The process of then ordering and collecting was straightforward. Happy to recommend to others.
The practice is clean
The practice is clean, airy and well laid out. Each member of staff present looked up in a welcoming way as I entered and I was attended to immediately. The ladies who looked at my eyes and ears were well groomed and very professional and explained everything to me carefully. All the rooms were spotless - I felt that I was in good hands
The amazing staff make you feel special…
The amazing staff make you feel special and very comfortable with their thoroughness
They are very caring and excellent at…
They are very caring and excellent at their job.
Professional
Professional, welcoming and thorough. Receive detailed information and discussion to questions and at appointments
Great efficient service
I visited for an eye test on 1/12/2025
I visited for an eye test on 1/12/2025
They were very helpful and friendly and efficient and helped me to decide which glasses would suit me best.
I picked up my new glasses on 6/12/2025’
Cleared wax from both ears and then did…
Cleared wax from both ears and then did a helpful audiology test.
Good advice and sense of humour.
Knowing their business well
Friendly and very competent. I’ve been using Bayfields for a long time, since they took over from John Harwood.
Service with a smile
Was well looked after for the whole process from the eye test right through to choosing & ordering my new glasses.
I was so impressed with the actual eye…
I was so impressed with the actual eye test. Fully explained and not rushed. Fitting the new spectacles was excellent: best fitting glasses I’ve ever had. Bayfields strength is their staff on which everything is based.
Bayfield's in Fleet is always unhurried
Visiting Bayfield's in Fleet is always unhurried. The Optometrist spent extra time thoroughly investigating an additional problem that I had.
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