The Ear Clinic clinician had a very good 'bedside' manner; and seemed to perform the procedure with great care and precision. She kept me fully informed every step of the way; and put me at ease thr... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great service, help and follow up from the team at Bayfields Fleet. From the full and very thorough eye test and health check to options and choosing my new glasses and the final fitting, and amazing... See more
Very kind and helpful service. I needed a new pair of glasses and was shown several pairs, taking into consideration my budget. All the staff are very friendly and polite and I received my new glasses... See more
Company replied
The practice is clean, airy and well laid out. Each member of staff present looked up in a welcoming way as I entered and I was attended to immediately. The ladies who looked at my eyes and ears were... See more
Company details
About Bayfields Opticians & Audiologists - Fleet
Written by the company
At Bayfields Opticians and Audiologists, we’re passionate about providing exceptional eye and hearing care with a personal touch since 2004. Our team are committed to delivering tailored solutions that meet the unique needs of each individual, whether it’s a thorough eye test, stylish eyewear, or advanced hearing solutions.
We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.
With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.
Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.
At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.
We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.
With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.
Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.
At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.
Bayfields Connect
Written by the company
- Eye & Ear Care Just £12 a month
- Bayfields Connect is our ear and eye care plan designed to give you complete care, real savings, and peace of mind all year round. For just £12 a month, you can enjoy everything from free eye exams and comprehensive hearing support to exclusive product discounts on hearing aids, glasses, and contact lenses. *T&Cs apply.
- Receive a £50 Amazon Voucher for your referral
- Plus a FREE eye exam or hearing health check for your friend. Win win! *T&Cs apply.
Be Assured with our 60 Day Money Back Guarantee.
We want you to be completely happy with your eyewear or hearing aid purchase.
That’s why we offer our 60 Day Money Back Guarantee - so you can buy with confidence.
Be assured, if you’re not completely satisfied, we’ll work with you to put it right.
This is our commitment to you, because we want you to Be your Best.
*T&Cs apply.
Contact info
202 Fleet Road,, GU51 4BY, Fleet, Hampshire, United Kingdom
- 01252 613733
Comprehensive eye tests
4.8
Excellent
70 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very good service
Had a very good eye test but didn’t buy new spectacles as short of time. Will look to buy in the short term.
5 May 2026
Friendly but professional
Friendly but professional.
Listen and never appear in a rush.
Much appreciated!
8 May 2026
Kristina Istorina Practice Manager Fleet
Kristina Istorina, Practice Manager Fleet
Branch always makes choosing new frames a fun and enjoyable exercise. Her experience and knowledge of the in-house ranges is invaluable and I appreciate her attention to me very much
8 May 2026
Fabulous opticians and so…
Fabulous opticians and so accommodating. Lovely selection of frames to choose from. Service from Patrick is second to none!
2 May 2026
Professional, patient, friendly service. Great with children with complex prescriptions.
Been going to this opticians for years, very knowledgable, very good with children with complex prescriptions. Always friendly and professional.
1 May 2026
Great staff who listen and take their time
The Fleet branch are extremely knowledgeable and dedicated
1 May 2026
Fabulous service
Fabulous service, friendly staff. Outstanding optician, expert professional dispensing specialist. I wouldn’t go anywhere else.
22 April 2026
I went with my father Ian who is 85 and…
I went with my father Ian who is 85 and has Parkinsons. The sight test was difficult ti do with him but I have nothing but praise for your staff at the Fleet branch. Very patient and very professional. We are goinf back on the 4th of May for a hearing test. I would not go anywhere else.
19 April 2026
A very thorough eye test by an expert
A very thorough eye test by an expert. I particularly liked having things explained.
7 April 2026
Super efficient
My new glasses arrived within a week and although I arrived a bit early I was seen straight away
7 April 2026
Eye Test
The eye test was provided by a polite and professional optician. Everything was very well explained and it will encourage me to return in the future.
25 March 2026
Can’t fault them on being friendly and…
Can’t fault them on being friendly and helpful but Patrick made much more thorough measurements for frame fitting and the lenses to be made (varifocals) and checked everything was right when they arrived. Didnt feel quite so confident this time.
17 February 2026
Great team
Great team, professional and friendly. Have use Bayfields for many years (including when they were John Harwood) and can’t think why I would go anywhere else.
3 February 2026
The whole experience relaxing and we’ll…
The whole experience relaxing and we’ll done
13 February 2026
I found the consultation relaxing and…
I found the consultation relaxing and informative and all the staff were friendly and efficient .
4 February 2026
Excellent service
An excellent, thorough but also efficient eye examination, with no hard sell afterwards.
10 February 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.