Baker Hudson Health Ltd Reviews 

1,181
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 138 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being extremely knowledgeable, patient, and genuinely supportive when guiding them through complex health insurance choices without any pressure. Many people mention the personal approach, noting that representatives take the time to thoroughly explain every single detail and tailor cover to individual needs. Consumers also deeply appreciate the highly efficient service and how straightforward it is to secure better renewal deals and lower annual premiums. People consistently note that the team handles provider transitions smoothly, communicates clearly, and always responds promptly to phone calls and questions.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing them as consistently friendly, helpful,... See more

Service

Consumers find service to be positive, highlighting consistently helpful, polite, and professional... See more

Customer service

People report positive experiences with customer service, consistently praising the helpful, responsive, and... See more

Price

Customers report great satisfaction with the pricing and significant savings achieved on their policies.... See more

Response time

Users describe satisfaction with response times, highlighting swift and prompt communication. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very helpful company in changing our private health provider. We dealt with Stanley who provided us with all the information we required to make an informed decision. He was very knowledgeable but... See more

Company replied

Rated 5 out of 5 stars

Wouldn't use anyone else for health insurance. Shout out for Stanley in particular. They are proactive, contact made well in advance of any renewal date and a swift sweep of the best and most approp... See more

Company replied

Rated 5 out of 5 stars

I have just come from a conversation with a member of the team at Baker and Hudson. He was so helpful and responsive that, should I ever need to claim I know that someone will be there to guide me thr... See more

Company replied

Rated 5 out of 5 stars

Alex was very knowledgeable and really supportive as we moved to Baker Hudson Health whilst also moving from one PMI provider to another. I was kept up to date throughout the whole process, and A... See more

Company replied


Company details

  1. Insurance Agency
  2. Business Insurance Company
  3. Health Insurance Agency
  4. Income Protection Insurance Company
  5. Insurance Broker
  6. Life Insurance Agency

Information provided by various external sources

Baker Hudson Health specialises in private medical insurance, not only for individuals but also high net worth, high profile, international and SME clients. We pride ourselves on delivering a bespoke service with ongoing support and guidance throughout the plan year. Our expert advisers are experienced in dealing with pre-existing conditions, understanding complex medical terminology and insurance jargon, meaning you don’t have to.

Written by the company


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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5.0

All reviews

(1,181)

139 reviews in the last 12 months

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Rated 5 out of 5 stars

Switch handled professionally.

The premium with our current insurer had become excessive and the company were able to find a better provider which met our requirements. Everything was carried out professionally and the validity of information was always confirmed.

2 July 2026
Baker Hudson Health Ltd logo

Reply from Baker Hudson Health Ltd

John

Thank you for your kind review and 5-star rating. I'm delighted I was able to help you find a policy that better suited your needs while providing a professional and straightforward experience.

Your feedback is greatly appreciated, and I look forward to supporting you again in the future.

Stan

Rated 5 out of 5 stars

Brilliant service again from the team.

Brilliant service again from the team.
Really appreciate their help now two years on the trot.

8 July 2026
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Reply from Baker Hudson Health Ltd

Thank you for your kind words and for your continued trust over the past two years. I'm delighted to hear you've been pleased with the service. Your support is greatly appreciated, and we look forward to helping you again in the future.

James

Rated 5 out of 5 stars

Excellent advice given or a tricky…

Excellent advice given or a tricky subject as our monthly payments had gone up a considerable amount.
With certain recommended changes it the increase to an agreeable amount.

3 July 2026
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Reply from Baker Hudson Health Ltd

Mr Halliwell

Thank you for your kind review. I'm pleased I was able to help find a solution that made your renewal more manageable. It's always my aim to provide clear advice and recommend the most suitable options for each client's needs.

I appreciate your feedback and look forward to helping you again in the future.

Stan

Rated 5 out of 5 stars

Extremely helpful

Extremely helpful

29 June 2026
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Reply from Baker Hudson Health Ltd

Avril

Thank you for your feedback and 5-star rating.

Please get in touch if you need anything throughout the policy year.

Stan

Rated 5 out of 5 stars

Health insurance

James Hopkins - responsive, clear and helpful

3 July 2026
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Reply from Baker Hudson Health Ltd

L Jones

Thank you for your positive feedback and 5-star rating. I am pleased to hear the service I provided was "responsive, clear and helpful".

Please do get in touch should you need anything further.

James

Rated 5 out of 5 stars

Gave clear and relevant information and…

Gave clear and relevant information and answered questions with additional useful detail. I did not feel pressured to take up any quote and I am left with the feeling that the company will be helpful with future renewals and querries

22 June 2026
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Reply from Baker Hudson Health Ltd

N Pinel

Thank you for your kind review. I'm pleased to hear that you found the advice clear, informative, and without any pressure. Helping clients make informed decisions and being there to support them at each renewal is always my priority. I really appreciate your feedback and look forward to assisting you again in the future.

James

Rated 5 out of 5 stars

First class service.

First class service.
Very efficient, friendly staff who offer good sound advice . I have every confidence in this firm and can thoroughly recommend them.

25 June 2026
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Reply from Baker Hudson Health Ltd

Thank you for your kind review. I'm delighted to hear you were pleased with the service and advice you received. Your confidence in Baker Hudson means a great deal to us, and we really appreciate your recommendation.

We look forward to helping you again in the future.

Stan

Rated 5 out of 5 stars

Excellent service, support and outcome.

Excellent service, support and outcome. Already using them for another piece of insurance. Would recommend.

25 June 2026
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Reply from Baker Hudson Health Ltd

Sam

Thank you for your review and 5-star rating. I am very happy to hear the service I provided was "excellent" and that you would recommend Baker Hudson Health.

Please do get in touch should you need anything further.

Matt

Rated 5 out of 5 stars

Stan's response was swift & helpful

Stan's response was swift & helpful. I was able to change insurer very quickly, having been made aware of the benefits and drawbacks of the new insurer in one phone call.

24 June 2026
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Reply from Baker Hudson Health Ltd

Caroline

Thank you for taking the time to leave your positive feedback and 5-star rating. I am very pleased to hear the service I provided was swift and helpful and ultimately helped you decide on a suitable policy moving forward.

Please do get in touch should you need anything further.

Stan

Rated 5 out of 5 stars

Spoke to Michael and within ten minutes…

Spoke to Michael and within ten minutes he rang back having obtained a reduction in my renewal premium.
Very impressed

22 June 2026
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Reply from Baker Hudson Health Ltd

Mrs Parmar

Thank you for taking the time to leave your 5-star rating and positive feedback. It was a pleasure speaking with you and I am very happy to hear you were impressed with the service I provided.

Please do get in touch should you need anything further.

Michael

Rated 5 out of 5 stars

Good service

The Wife & I have been with Baker Hudson for many years.
This year, Michael Lear dealt with our healthcare policy renewals.
As with all other Baker Hudson representatives, Michael dealt with my questions & arranged the best terms for us providing a quick, professional experience.
Highly recommended.

17 June 2026
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Reply from Baker Hudson Health Ltd

Richard

Thank you for your kind words and for your continued trust in Baker Hudson over the years. I'm pleased I could help with your renewal and answer your questions. Your recommendation is greatly appreciated, and I look forward to helping you again in the future.

Michael

Rated 5 out of 5 stars

Response and had time

Responsive and had time. Friendly and efficient outcome. Will use again.

17 June 2026
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Reply from Baker Hudson Health Ltd

Mrs Maunder

Thank you for taking the time to leave your kind words and 5-star rating. I am pleased to hear the service I provided was both responsive, friendly, and efficient.

Please do get in touch should you need anything further.

Stan

Rated 5 out of 5 stars
Baker Hudson Health Ltd logo

Reply from Baker Hudson Health Ltd

T Hunt

Thank you for taking the time to leave your positive feedback and 5-star rating.

Please do get in touch should you need anything throughout the policy year.

Stan

Rated 5 out of 5 stars

This is how to provide a service I would highly recommend Baker Hudson

James was very helpful and provided me with a good understanding of my options...he was not pushy at all; in fact, the opposite: he allowed me to work with him to find the right option for myself and my wife's policy.

15 June 2026
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Reply from Baker Hudson Health Ltd

Robert

Thank you for your kind review. I'm delighted to hear that you felt supported throughout the process and never under any pressure. Taking the time to understand each client's needs and helping them find the right cover is always my priority. I really appreciate your feedback and look forward to helping you and your wife again in the future.

James

Rated 5 out of 5 stars

Alex was brilliant

Alex was brilliant! Very helpful, professional and knowledgeable!😊

11 June 2026
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Reply from Baker Hudson Health Ltd

H Shoyer

Thank you for your glowing review and 5-star rating. I am pleased to hear your experience was positive and that you were happy with the helpful, professional and knowledgeable service provided.

Please do get in touch should you need anything further.

Alex

Rated 5 out of 5 stars

Have used Baker Hudson for many years

Have used Baker Hudson for many years. Stanley and his team have always been helpful and informative in getting me the best insurance

12 June 2026
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Reply from Baker Hudson Health Ltd

Fiona

Thank you for your positive feedback and 5-star rating. I am pleased to hear your experience was positive and that you were happy with the helpful and informative service provided.

Please do get in touch should you need anything further.

Stan

Rated 5 out of 5 stars

James was very professional

James was very professional, helpful and informative. He heard and understood my needs and was very patient in our interactions to offer me the best options. He was easy to get to speak with and very responsive. Overall a very good experience.

9 June 2026
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Reply from Baker Hudson Health Ltd

Thank you for your wonderful feedback. I'm really pleased to hear that you had such a positive experience and that I was able to find the right options for your needs. Your kind words are greatly appreciated, and I look forward to helping you again in the future.

James

Rated 5 out of 5 stars

Being assured that you will act in my…

Being assured that you will act in my best interests which you have done for a number of yours.

It is exceedingly easy to speak to Baker Hudson who are friendly yet very professional. If I had not been satisfied, I would have moved elsewhere.

3 June 2026
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Reply from Baker Hudson Health Ltd

Thank you for your kind words and for your continued trust over the years. I'm delighted to hear that you've found our service both friendly and professional, and that you feel confident we're acting in your best interests. Your loyalty means a great deal, and I look forward to continuing to support you.

Please do get in touch if you need anything througout the policy year.

Stan

Rated 5 out of 5 stars

Great service and helpful staff phone…

Great service and helpful staff phone answered quickly and very knowledgeable not just a broker but great advice and help

2 June 2026
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Reply from Baker Hudson Health Ltd

Thank you for your kind review. I'm delighted to hear you found the service helpful and the advice valuable. Providing knowledgeable, personal support is always my priority, so your feedback means a lot. I look forward to helping you again in the future.

Michael

Rated 5 out of 5 stars

Extremely Helpful and time saving

Stanely from Baker Hudson phones me each year ahead of renewal to remind me, discuss and offer what would be best He has researched cover and done all the leg work that may be better for our needs and at a better value; he has all the details to hand , and from the year before is clear polite, concise and helpful , and on hand for any queries for which I’m very grateful.

29 May 2026
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Reply from Baker Hudson Health Ltd

D Rouncefield

Thank you so much for your kind review. I really appreciate you taking the time to share your experience. It's always my aim to make the renewal process as straightforward as possible by researching the options, finding the most suitable cover for your needs, and being on hand to answer any questions along the way. I'm delighted to hear that you've found this helpful over the years. Thank you again for your continued trust in Baker Hudson Health.

I look forward to helping you again at your next renewal.

Stan

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