Baker Hudson Health Ltd Reviews 

1,183
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 139 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being extremely knowledgeable, polite, and completely supportive without applying any pressure during consultations. People note that representatives explain options clearly and provide exceptional assistance when handling private health provider transitions. Consumers also appreciate the efficient service, showing how easily agents secure competitive renewal prices and tailor policies to individual needs. Reviewers emphasize that the entire process is smooth, professional, and consistently reliable across multiple years of ongoing support. Many individuals mention that phone calls are answered promptly by helpful humans who genuinely have the customer's best interests at heart.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professional, friendly, and... See more

Service

Customers report widespread satisfaction and positive experiences with the service provided. Reviewers... See more

Customer service

People report positive experiences with customer service, highlighting responsive, clear, and helpful... See more

Price

Consumers find price to be very positive, consistently reporting substantial financial savings on their... See more

Response time

Clients share positive opinions on response_time, frequently highlighting swift and prompt communication from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very helpful company in changing our private health provider. We dealt with Stanley who provided us with all the information we required to make an informed decision. He was very knowledgeable but... See more

Company replied

Rated 5 out of 5 stars

Wouldn't use anyone else for health insurance. Shout out for Stanley in particular. They are proactive, contact made well in advance of any renewal date and a swift sweep of the best and most approp... See more

Company replied

Rated 5 out of 5 stars

Alex was very knowledgeable and really supportive as we moved to Baker Hudson Health whilst also moving from one PMI provider to another. I was kept up to date throughout the whole process, and A... See more

Company replied

Rated 5 out of 5 stars

I've been using Baker Hudson Health for about 3 years and they have never let me down. They are extremely professional and knowledgeable and have always found me a fantastic deal on my health insuranc... See more

Company replied


Company details

  1. Insurance Agency
  2. Business Insurance Company
  3. Health Insurance Agency
  4. Income Protection Insurance Company
  5. Insurance Broker
  6. Life Insurance Agency

Information provided by various external sources

Baker Hudson Health specialises in private medical insurance, not only for individuals but also high net worth, high profile, international and SME clients. We pride ourselves on delivering a bespoke service with ongoing support and guidance throughout the plan year. Our expert advisers are experienced in dealing with pre-existing conditions, understanding complex medical terminology and insurance jargon, meaning you don’t have to.

Written by the company


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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5.0

All reviews

(1,183)

141 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service and helpful staff phone…

Great service and helpful staff phone answered quickly and very knowledgeable not just a broker but great advice and help

2 June 2026
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Reply from Baker Hudson Health Ltd

Thank you for your kind review. I'm delighted to hear you found the service helpful and the advice valuable. Providing knowledgeable, personal support is always my priority, so your feedback means a lot. I look forward to helping you again in the future.

Michael

Rated 5 out of 5 stars

Extremely Helpful and time saving

Stanely from Baker Hudson phones me each year ahead of renewal to remind me, discuss and offer what would be best He has researched cover and done all the leg work that may be better for our needs and at a better value; he has all the details to hand , and from the year before is clear polite, concise and helpful , and on hand for any queries for which I’m very grateful.

29 May 2026
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Reply from Baker Hudson Health Ltd

D Rouncefield

Thank you so much for your kind review. I really appreciate you taking the time to share your experience. It's always my aim to make the renewal process as straightforward as possible by researching the options, finding the most suitable cover for your needs, and being on hand to answer any questions along the way. I'm delighted to hear that you've found this helpful over the years. Thank you again for your continued trust in Baker Hudson Health.

I look forward to helping you again at your next renewal.

Stan

Rated 5 out of 5 stars

Timely up to date information delivered…

Timely up to date information delivered promptly

26 May 2026
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Reply from Baker Hudson Health Ltd

Hilary

Thank you for your positive feedback and 5-star rating. I am pleased to hear your experience was positive and that you were happy with the timely up to date information provided.

Please do get in touch should you need anything further.

Michael

Rated 5 out of 5 stars

Looks after clients with good advice

Honest concise and understands
clients issues.

21 May 2026
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Reply from Baker Hudson Health Ltd

Dr Pearson

Thank you for your positive feedback and 5-star rating. I am pleased to hear your experience was positive and that you were happy with the outcome obtained.

Please do get in touch should you need anything further.

Stan

Rated 5 out of 5 stars

Review of Baker Hudson Health

I Have ben a client of Baker Hudson Health for some years and have always been impressed by their understanding, care and professionalism in finding the right policy for the medical needs of my wife and myself. I warmly recommend them.

8 May 2026
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Reply from Baker Hudson Health Ltd

Sir Howard

Thank you for your kind words and for placing your trust in Baker Hudson Health over the years. It means a great deal to us that you've been pleased with our understanding, care, and professionalism. We're delighted we've been able to help you find the right medical insurance solutions for both you and your wife. Your recommendation is greatly appreciated, and we look forward to continuing to support you in the years ahead.

Please do get in touch should you need anything througout the policy year.

Michael

Rated 5 out of 5 stars

Great service

James has given me a good solution for our requirements.

14 May 2026
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Reply from Baker Hudson Health Ltd

Leon

Thank you for your positive feedback and 5-star rating. I am pleased to hear your experience was positive and that you were happy with the outcome obtained.

Please do get in touch should you need anything further.

James

Rated 5 out of 5 stars

Very helpful and professional service

Very helpful and professional service - Alex was a pleasure to work with and extremely responsive and helpful

24 April 2026
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Reply from Baker Hudson Health Ltd

J Rose

Thank you for your 5-star rating and positive feedback. It was a pleasure speaking with you and I am very happy to hear your experience was a good one and that you found my service to be “extremely responsive and helpful”.

Please remember I am here for year-around support, therefore if you need anything else do not hesitate to get in touch.

Alex

Rated 4 out of 5 stars

I have always found any employee of the…

I have always found any employee of the firm helpful, understanding and able to represent my interests. Recently they negotiated much improved terms for me.

8 May 2026
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Reply from Baker Hudson Health Ltd

D Simpson

Thank you for taking the time to post your positive feedback. Receiving positive feedback from longstanding clients like yourself means a great deal to not only myself but the whole team.

Please get in touch should you need anything further.

Michael

Rated 5 out of 5 stars

Excellent great to speak to people and…

Excellent great to speak to people and get results

7 May 2026
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Reply from Baker Hudson Health Ltd

A Richmond

Thank you for your positive feedback and 5-star rating. I am pleased to hear your experience was positive and that you were happy with the outcome obtained.

Please do get in touch should you need anything further.

Stan

Rated 5 out of 5 stars

Lovely relaxed chat

Lovely relaxed chat. So easy to understand. Expiations spot on.

7 May 2026
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Reply from Baker Hudson Health Ltd

Alan

Thank you for taking the time to leave your feedback and 5-star rating. I am happy to hear that you felt everything was explained so that it was easy to understand.

Please do remember I am here for year-around support, therefore please do get in touch should you need anything further.

Stan

Rated 5 out of 5 stars

i was given first class customer care…

i was given first class customer care service
various options of health care to suit
at a spotcompetitive price

1 May 2026
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Reply from Baker Hudson Health Ltd

G Wheatley

Thank you for posting your positive feedback and 5-star rating. I am pleased to hear that the service provided was “first class” and that you that you were happy with the outcome obtained.

Please do get in touch should you need anything throughout the policy year.

Alex

Rated 5 out of 5 stars

Excellent support

I was given clear advice supported by easy to read spreadsheets comparing two different healthcare companies. The change over to a new insurer was successfully handled by Baker Hudson Health ltd.

30 April 2026
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Reply from Baker Hudson Health Ltd

Lyndie

Thank you for taking the time to leave your positive feedback and 5-star rating. I am pleased to hear the correspondence, and communication was clear so that you were able to make an informed decision.

Please do not hesitate to get in touch should you need anything further.

James

Rated 5 out of 5 stars

Great experience with Matt who…

Great experience with Matt who exhibited professionalism and was very patient and communicated effectively always kept me on the loop and followed through even after struggling to get hold of me

1 May 2026
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Reply from Baker Hudson Health Ltd

Thank you for taking the time to post your positive feedback and 5-star rating. Your kind words mean a great deal, and I am very happy to hear you felt the service I provided was professional, patient and you felt kept in the loop.

Please do get in touch should you need anything further.

Matt

Rated 5 out of 5 stars

Great service

Matt was very helpful at helping me get the right policy and made the process as straightforward as possible.

29 April 2026
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Reply from Baker Hudson Health Ltd

A Brown

Thank you for your positive feedback and 5-star rating. I am very happy to hear you were pleased with the service I provided and that I was able to make the process as straightforward as possible.

Matt

Rated 5 out of 5 stars

Easy access to advisor who was very…

Easy access to advisor who was very helpful at trying to get us the best value for money.

29 April 2026
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Reply from Baker Hudson Health Ltd

P Calvert

Thank you for taking the time to post your positive feedback and 5-star rating. I am pleased to hear you were happy with the service I provided and the outcome obtained.

Please do get in touch should you need anything further.

Michael

Rated 5 out of 5 stars

Excellent Service

James was knowledgeable and helpful and made the process of understanding and purchasing a private medical insurance policy very straightforward. I would certainly recommend Baker Hudson Health.

27 April 2026
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Reply from Baker Hudson Health Ltd

Michelle

Thank you for your feedback and 5-star rating. I am very pleased to hear you are happy with the service I provided and that you felt I was knowledgeable and helpful which in turn enabled you to understand and feel confident in the private medical insurance policy purchased.

Please do get in touch should you have any further questions.

James

Rated 5 out of 5 stars

Quick and efficient service

Very quick in getting back to me and very clear explanations on what policy includes what and how I can get the best deal.

Very friendly

27 April 2026
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Reply from Baker Hudson Health Ltd

Maisie

Thank you for your positive feedback and 5-star rating. I am happy to hear everything was clearly explained and you were happy with the outcome obtained.

Please do get in touch should you need anything throughout the policy year.

James

Rated 5 out of 5 stars

Perfect level of support and…

Perfect level of support and assistance.
Well mannered, great deals and zero pressure.
No need to look elsewhere, they make it so easy!

27 April 2026
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Reply from Baker Hudson Health Ltd

Nic

Thank you for your review and 5-star rating. I am pleased to hear you are happy with the service I provided. It was a pleasure speaking with you.

Please do get in touch should you need anything throughout the policy year.

Alex

Rated 5 out of 5 stars

Good service for years

Good service for years
Thank you

21 April 2026
Baker Hudson Health Ltd logo

Reply from Baker Hudson Health Ltd

Thank you for taking the time to leave your positive feedback and 5-star rating. Receiving positive feedback from long standing clients like yourself honestly means a great deal.

If you need anything throughout the policy year, please do get in touch.

Michael

Rated 5 out of 5 stars
Baker Hudson Health Ltd logo

Reply from Baker Hudson Health Ltd

Thank you for taking the time to leave your feedback and 5-star rating. I am happy to hear the service was clear and helpful.

If you need anything further, please do get in touch.

James

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