Autoguard Warranties Ltd (United Kingdom) Reviews 

Good communication

The claim was done very quickly and the garage I took it to had me up and running the same day

What made my experience with your company is the speed and efficiency with which the claim was dealt with in a timely fashion.
I would not hesitate in recommending your warranty services.
Yours Sincerely,
Mr. P Page

The communication from Autoguard was excellent throughout the process. Emails were quickly responded to and once the payment was authorised it was paid really quickly. I highly recommend Autoguard.

I submitted my claim and was asked very sensible and appropriate questions as p[art of their due diligence.

Once i had provided the information the payment was issued immediately

I had to chase up my enquiry but after that, I had no issue at all

Over the period of owning my car which has been 2 months I have had quite a few things go wrong with it. Autoguard has declined everything. Taken a very long time to respond, not covered the correct amount of hourly rate and then decline everything. Highly recommend to stay far away from them.

As you can see in the response below they first of all missed the 3 other claims I tried to make and as it is ‘case by case’, it allows them to review each case as a decline. There customer communication maybe pretty good but when it comes down to actually covering the cost they are terrible!

Great customer service, under difficult personal circumstances!

Hassle free, everything was sorted

Well, many used cars are offered with a three month warranty, sometimes with an offer of extension, at your expense. This car came with a very comprehensive twelve month warranty which made a considerable difference in my thinking at purchase. Whilst the car is exceptional, it has not been without its teething problems. This warranty proved absolutely invaluable. Their positive and rapid response has been top drawer. Would I recommend? Without hesitation. Many thanks Autoguard Warranties Ltd.

Great service for me

I rang to say i had a problem i was told to get an estimate,I did so,I paid for the work and was told later that there was a limited payment for the work after it was done had i been told this upfront, i could have looked for a better estimate or if i had been advised where to take the van. so i was out of pocket, not able too recomend this services.

Do not touch with a barge pole. The company are a bunch of 'loss adjusters' whose favourite quote was "or SMART Technicians" don believe they can fix it by the roadside so get quotes. They offered me 26% of the total cost so I have chosen to expose them rather than take the money, because I could not afford to pay the rest myself. The would not even transfer me the money, quoting the policy so I could shop around for a lesser quality job. The policy is designed to trip up.sensible customers who do not report small scratches as they happen, for efficiency and to reduce the call out cost I stupidly allowed a few to accumulate so it would be one call out. I was wrong to be sensible. Do not touch them with a barge pole.
Auto Guard Ref
SRS03012145

After it was established my e-mail hadn't been received, the claim was dealt with efficiently by a lady who was very apologetic. The main thing was that it was sorted immediately. Thank you.

Easy to deal with and did exactly what they said they would

Honestly one of the best investments, I was honestly sceptical that I would get used out of this service but I have and every time I have needed help, with a flat tyre right through to an engine light coming on these guys have been amazing, always so patient with me and explained everything in full, follow up calls to make sure I've been kept informed and incase I need anything else. Honestly 5* rating from me and through my experience

Had a couple of issues with my newly purchased vehicle covered by this warranty, Submitted invoices and sat back and waited for what I thought may have been the back and forth haggle, It never came I promptly recieved a notification that my claims had been recieved and within a couple of days all settled in my account, great service !!!

Excellent prompt service and paid out the claim very quickly once receipt received.

I was sceptical about the value of after market warranties until I needed to make a claim with Autoguard Warranties Ltd. The system for reporting the claim was simple and the response was immediate acceptance of the claim based on documentation provided in evidence.