Had an order from Australia going to Japan, and they were so super professional in the reciept and handling of my packages, even when my packages came in batches. They are always ready to jump on a ca... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I wasn't sure what to expect with using AusFF for a package - the service seemed legit, but I couldn't be sure, and their website seems a little dated. But alas, I was able to get something shipped fr... See more
Company replied
AusFF has been a blessing for me especially living in the central pacific where it is really hard to purchase goods even though shops provide international shipping which can be quite expensive for me... See more
Company replied
Second time I have used AusFF, I found their service much better than the American version (stackry - which I always thought was great) but AusFF were even more efficient. Very impressed to date.
Company replied
Company details
Written by the company
Looking for Mail Forwarding or Logistic Service small or big from Australia look no further than AUSFF.com.au
Contact info
15 Kendall St, 2142, Clyde, Australia
- +61 1300 345 700
- care@ausff.com.au
- www.ausff.com.au
4.9
Excellent
288 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Incredible service
Incredible service! My package arrived in the US in just over a week, and I received messages at each stop along the way! I highly recommend AusFF!
14 January 2023
Unprompted review
Reply from AusFF
Thank you for your feedback, We appreciate your business and look forward to work with you in the future 😊
I highly recommend AUSFF
I highly recommend AUSFF, they processed my parcel quickly and I received it within 10 days which was great. Hassle free and easy to use.
23 January 2023
Unprompted review
Reply from AusFF
Thank you for your feedback, We appreciate your business and look forward to work with you in the future 😊
Easy-to-use and Quick.
Easy-to-use, clear communication. Parcel arrived in South Africa in 30 days.
3 January 2023
Unprompted review
Reply from AusFF
Thank you for your feedback, We appreciate your business and look forward to work with you in the future 😊
Reply from AusFF
Thank you for your feedback, We appreciate your business and look forward to work with you in the future 😊
Affordable and fast! Highly recommend
The price choices are extremely reasonable. My package was sent promptly too. I was really happy with this service, especially since I had tried another mail forwarding service that I was really unhappy with before. I will use them again and recommend them to others!
5 January 2023
Unprompted review
Reply from AusFF
Thank you for your feedback, We appreciate your business and look forward to work with you in the future 😊
Reply from AusFF
Thank you for your feedback, We appreciate your business and look forward to work with you in the future 😊
I have just used AusFF for the first…
I have just used AusFF for the first time and had a great experience. I used them to purchase an item in Australia and send it to me in New Zealand Trustworthy company, good communication. Highly recommend and will use again.
28 December 2022
Unprompted review
Reply from AusFF
Thank you for your feedback, We appreciate your business and look forward to work with you in the future 😊
I got the package
15 December 2022
Unprompted review
Reply from AusFF
Thank you for your feedback, We appreciate your business and look forward to work with you in the future 😊
Such a great company to do business…
Such a great company to do business with. They make it with and easy to take advantage of exchange rates and purchase from my favorite Australian designers.
20 December 2022
Unprompted review
Reply from AusFF
Thank you for your feedback, We appreciate your business and look forward to work with you in the future 😊
The Best Mail Forwarding!
My favourite Australian mail forwarding service. Perfect for parcel consolidation to cut costs on international shipping and lots of choices for couriers.
14 December 2022
Unprompted review
Reply from AusFF
Thank you for your feedback, We appreciate your business and look forward to work with you in the future 😊
The experience was great
The experience was great. I got responses to all my queries on time and the team kept me informed always
3 December 2022
Unprompted review
Reply from AusFF
Thank you for your feedback, We appreciate your business and look forward to work with you in the future 😊
Incredible service with outstanding…
Incredible service with outstanding notification and prompt shipping!
I recently learned of forwarding services that serve other countries, and I had my eye on something I wanted to purchase but wasn't offered to the USA. I was told about freight forwarding services, and I ran a search and read reviews for AUSFF. There were countless reviews on several sites of overwhelming satisfied customers who had many great things to say about their experiences with AUSFF's services. I immediately had confidence in this company and pulled the trigger on placing the order. I received the mailing address immediately, and I was able to make the purchase within minutes of signing up. The same day the item was delivered to/received by AUSFF I was notified via email, and I submitted my choice in shipping speed AND courier service. They offer extremely reasonable prices on the final leg of shipment as well. No surprise fees or hoops to jump through. Make sure when placing an order to include the special alphanumeric code they provide you when you create an account; this is what helps AUSFF quickly and efficiently get your package to you. I placed this code in address line 2 when I placed the order with the vendor. I chose a one-time service which was being offered at no cost for a promotion, but regular cost for this is only $5. You can't beat that, in my opinion. The terms are simple, cut and dry. The day I paid for the final shipping cost, I also received a confirmation email with the tracking number. To say I am impressed would be an understatement. I had no idea how easy this could be! I can't speak on other companies, but I won't be needing to look into that as I will be using AUSFF for all my freight forwarding needs. I am blown away, and I hope that this review can instill confidence for anyone needing assurance that their goods are in the best hands possible!
23 November 2022
Unprompted review
Reply from AusFF
Thank you for your feedback, We appreciate your business and look forward to work with you in the future 😊
Reliable and quick service
12 November 2022
Unprompted review
Reply from AusFF
Thank you for your feedback, We appreciate your business and look forward to work with you in the future 😊
Easy and Trustworthy
I’m so glad I found AusFF - they make the entire process so easy to use! I read the reviews before using their services, and I wholeheartedly recommend them. 5 stars all the way!
3 November 2022
Unprompted review
Reply from AusFF
Thank you for your feedback, We appreciate your business and look forward to work with you in the future 😊
nice experience
15 September 2022
Unprompted review
Reply from AusFF
Thank you for your feedback, We appreciate your business and look forward to work with you in the future 😊
Highly Recommended
Even though i couldnt get verified they sent out my parcel after i paid for it.
Will use them again in the future.
PS I dont see why they need to verify people thats abit too much even if its too stop from fraudelent use. There are other ways that are less annoying.
Anyways Highly recommended.
30 August 2022
Unprompted review
Reply from AusFF
Thank you for your feedback, We appreciate your business and look forward to work with you in the future 😊
Used the service for the first time to…
Used the service for the first time to have some electronics items shipped that I could only find in Australia
The service has been phenomenal. Fast responses provided via whatsapp and a very easy to use website
24 August 2022
Unprompted review
Reply from AusFF
Thank you for your feedback, We appreciate your business and look forward to work with you in the future 😊
This site has given me the freedom to…
This site has given me the freedom to freight my products from anywhere in the world. I strongly recommend them for anyone who's country are not listed in the shipment list of eBay and Amazon.
23 August 2022
Unprompted review
Reply from AusFF
Thank you for your feedback, We appreciate your business and look forward to work with you in the future 😊
My 3rd experience
Very nice company! They really care and go out of their way to help! Whenever they can, they consolidate the packet to make it available for cheaper post routes and whenever they can, they upgrade your shipment to a faster carrier as it happened this time that my 3rd packet arrived via DHL and trust me I know how much that would have cost if I had ordered it! THANK YOU AUSFF!!!
17 August 2022
Reply from AusFF
Thank you for your feedback, We appreciate your business and look forward to work with you in the future 😊
Easy and very satisfying
Good communication, easy to use the service, very satisfied about my experience with Ausff
3 August 2022
Unprompted review
Reply from AusFF
Thank you for your feedback, We appreciate your business and look forward to work with you in the future 😊
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