Argos Reviews 

Very professional & courteous made it very simple

Most Argos stores have unfortunately been integrated into Sainsburys stores. As somebody who travels by mobility scooter these days I cannot access these stores due to the distances involved. Fortunately the Merrilands Crescent, Dagenham store is still standalone and only half a mile way from my home, making click and collect very easy for me. PLEASE keep this store open. Convenient, friendly, polite staff.

Absolutely appalling customer service.
I ordered a Keter Julie 6 Seater Resin Dining Table for £130. It arrived damaged, so I immediately followed Argos’ returns process and repackaged the item ready for collection.
From that point onwards, the experience has been nothing short of a shambles.
After hearing nothing, I contacted customer services and was told that several collection attempts had been made. This is categorically untrue. I have a Ring Doorbell, which has recorded no collection attempts whatsoever, and I received no emails, calls or text messages arranging a collection.
I then submitted a formal written complaint, followed by a final notice when Argos failed to respond. Even then, I received no acknowledgement or meaningful communication.
Weeks later, I am still left with a large damaged dining table taking up space in my living room and I’m still waiting for the refund I should have received long ago.
It’s not just the damaged product that’s unacceptable—it’s the complete lack of communication and accountability. Customers should not have to repeatedly chase a retailer to return faulty goods.
This has genuinely been one of the worst customer service experiences I’ve ever had. Based on my experience, I would think very carefully before ordering from Argos again.

Thank you for your reply- the link doesn't work on Facebook and I don't have twitter.
Messages sent via Facebook sat 'couldn't send'

So again- I am at a loss.

This is NOT good enough!!!??

Update- I have made contact via twitter having downloading this - no reply!!!!!
What a JOKE!!!!!

Further update: despite reaching out on twitter I have heard NOTHING!!!

My next steps involve trading standards... how sad!

Argos, you have a first rate team at Dalston Kingsland E8.

Earlier this year, I purchased a keyboard for my laptop and ALISHA connected it for me. She was brilliant! First customer for the morning and she was quick, calm and knowledgeable as well as polite and kind. A Keeper!, thank you!

TRAVIS today put my shoe rack together. He assembled it quickly and quietly and was all smiles! A Keeper, thank you! JUSTIN stayed behind and delayed his leaving to help Travis. A Keeper! thank you! SERG took payment for shoe rack this morning. I came back later to collect it once Travis had assembled it. Serg is friendly and also made me feel valued. A Keeper! thank you!

The manager SHANE was lovely. I asked for him because I wanted to feedback about the team. He was kind and grateful. He values his team; he knows what he has in them.

I hope this team will get meaningful recognition for their service, they deserve it!

Very good company, keep you up to date with all aspects of your purchase

Always have excellent service from Argos. Ample delivery dates and times to choose. Always receive a txt specifying estimated delivery time and when the driver is close by. When i have had to return something in the past ( which isn't often) it has been straightforward.

Made a online order only to notice that what I wanted would not be available for collection for several days.
I cancelled the order five minutes later but they have still taken the money from my credit card.
I will now have to wait until they decide to credit the card.
Just received a standard reply asking me to get in touch via Facebook or x. I'm not a member of these groups so not very helpful!!

Easy to choose what i wanted on line, Great selection,Very easy to order and pay, Great service from the delivery guys, paid to have the old machine taken away, no problems, Very pleased with the whole expeirance.

Product: absolutely wonderful and great

Service: quick, easy and seamless

Overall, a very pleasurable experience with a great product at the end.

The blanket is wonderful. It’s better than a fella! Heats up quickly and stays comfortable, on low heat, all night.

I would definitely recommend speaking to Dominic if you have any problems. He is very knowledgeable and extremely helpful. I can only commend Argos for talking on such capable staff.

I booked a delivery for Saturday 2pm to 9pm.
My delivery slot was 16.51 to 18.51.
The driver had a broken truck so couldn't deliver. I hadn't been notified so I had to contact customer service and they didn't know what happened.
I waited until 9 pm and still nothing.
The next day I have an email telling me my delivery is rescheduled.
I am so disappointed

Ideal size very easy to use only downside it's not soft close.

I had a delivery spot for the 08/07/2026 comfirmed by e-mail from Argos and on 07/07/2026 you changed the delivery to the 11/07/2026 with no explenation why so we were without an oven for over a week.

good product and great service

Good price very quick service thank you argos

Argos refused to install a fridgefreezer at our rented property. They left the fridgefreezer with all its packaging in the kitchen. The old freezer was left in the front garden. I had paid for full installation. There excuse was that the old freezer still had some ice in it. When I made the 30 mile round trip to see what went wrong there was no sign of ice, they used it as an excuse not to do the job they were paid for. At 73 I found myself having to install the fridgefreezer myself. What is wrong with these people?

I bought my sofas online knowing that I would not have a problem as I have bought sofas before from habitat Argos. They kept me informed of my delivery which I liked. When they arrived the delivery guys were very helpful, set up my sofas and took all the packaging away with them. Yes I trust Argos with my orders and would buy from them again.