We had a problem with our purchase of washing machine not draining and we spoke to a lady at Planet appliance who talked us through our problem and how to troubleshoot it. She was so genuine and helpf... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Mine was an inexpensive item but bulky - a washing machine / tumble drier stacking kit with pull out shelf by Bosch. I found AP via Google as the suppliers with the cheapest price by far. A friendly v... See more
Recently bought cooker hood and venting kit as we live in a cottage with v low ceilings staff were very helpful in advising us which hood to purchase all those new fang led ones have big chimney bits... See more
I was a little unsure about purchasing from Appliance Planet, partly because the price was so good. I was worried that delivery would take ages or not even arrive, but I was wrong. Appliance Plan... See more
Company details
Information provided by various external sources
We have been retailing online since 2003 and are backed by a parent company trading for over 40 years in the White Goods industry. We sell thousands of kitchen appliances including Washing Machines, Fridges, Freezers, Ovens, Hoods, Dishwashers, Cookers, Hobs, Tumble and Spin Dryers, Built-In appliances.
Contact info
Unit 2 Soothouse Spring, AL3 6PF, St Albans, United Kingdom
- 01727 896748
- sales@applianceplanet.co.uk
- www.applianceplanet.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very good service
I ordered a cooker hood extractor ducting kit from them, the web site information was clear i did have a question regarding one of the parts i ordered and there was no one to speak to for tech advice but they were happy to change it if this was wrong.
A friendly company and i would recommend them in the future.
excellent service
Customer service - very helpful. They found me the item I required and it arrived within a few days. I was so pleased I placed a second order which too arrived very quickly.
Excellent all round service
Sight was easy to access,service excellent. They delivered quickly and phoned to say they were half and hour away,and they arrived half an hour later. Unpacked the dryer and put it in the out side shed for me,plugged it in and took away the rubbish. Cannot find any fault with the service,will definitely use them again,and can not praise them enough .
Eunice Barwick
Lancaster
Louise
I ordered a Hotpoint RLAV21P Fridge in Polar White, which is a counter top Freezer. It is a Christmas present for my brother so only had a quick peek inside to check it was what I had ordered.
The service was fast and reliable. The product looks good, lets hope my brother is pleased with it once he opens it and plugs it in. From the other reviews I'm sure he will be. So far so good.
Thanks AppliancePlanet for making Christmas a little less stressful.
5 star
Absolutely brilliant from start - phone call to confirm internet order, to finish - friendly, on-time delivery team. Wish all shopping experiences could be made this way. Just hope the new dishwasher works as well.
I REALLY WANTED THIS TO BE 5 STAR +++
WE ARE SPEECHLESS WITH REGARDS TO THE GREAT SERVICE WE HAVE RECEIVED FROM ORDERING ON LINE TO THE DELIVERY.WE CAN'T PRAISE YOUR COMPANY ENOUGH,FAST SEAMLESS DELIVERY THE DELIVERY COMPANY COULDN'T HAVE BEEN MORE HOPEFUL OR PLEASANT.YOUR PRICES ARE EXCELLANT I SPENT HOURS SURFING THE NET BUT COULDN'T FIND ANYONE CHEAPER.WE WOULD USE YOUR COMPANY AGAIN AND HAVE TOLD OUR FAMILY AND FRIENDS HOW FAB YPUR SERVICE IS.
Fagor Combi Oven
Excellent price and an excellent service throughout, would definately use again.
cda cooker extractor hood
excellent service and product would recommend
Excellent
I purchased a Haier fridge freezer at 8 on Friday night, just 10 mins later I had a call for them to arrange delivery,This type of customer service is definately the best I have ever experienced over the net the in fact the whole experience was truly a joy and a relief that someone cares.
Very helpful staff
Excellent price on the De Dietrich induction hob - cheapest by some margin. Very helpful person discussed price prior to purchase. Delivery very prompt. Good communications.
Does What it says on the tin ordered CDA Water filter
Best Price
Prompt delivery
I will use again
Excellent 10/10
I ordered a De Diettrich Oven and microwave on line from Appliance Planet as they were by far the cheapest. I also rang to confirm order and make sure everything was ok. I spoke to a very pleaseant man who was very helpful and he advised me there and then what delivery dates were available and i picked the one which suited me best. He also told me i would get a phone call the day before to confirm time appliances would arrive. They arrived bang on time. I ordered from appliance planet as there prices were by far the best and i wouldnt hesitate in buying from them again.
Everything under 'one roof'
After 4 years, I eventually got round to finishing off our kitchen by installing the cooker hood extraction duct to an outside wall. I looked around for the necessary ducts and corners and found everything I needed on this site.
Like others I had never heard of them, but I placed my order and the very next day it all arrived. Fantastic.
So the job is completed and I would certainly recommend AppliancePlanet to others. I know I'll use them the next time.
Mr R LINDLEY NORTHUMBERLAND
Bought a built in CDA Microwave Oven from Applianceplanet. Hadn't heard of them before. They were the cheapest by far on the internet and advertised free delivery, like many, my first thoughts were where's the catch? who are Applianceplanet? and let's check their reviews? So after all my detective work I decided to purchase.
The price was right, the free delivery was right and their delivery time was right so I couldn't ask for any more really.
I would certainly use them again and would recommend them to others.
Good washing machine purchase!
Ordered an AEG washing machine after speaking to a friendly sales person. I wanted to go for another model but was recommended one which had a few more features and more energy friendly. Happy with my purchase so far especially after it came on time and delivery arranged quite quickly.
Hadn't heard of Applianceplanet before but will definitely use them again in future.
Rangemaster Oven
Spoke to AppliancePlanet for advice and pricing. They were the best for price and delivery. I ordered my New Rangemaster oven and they did everything they said they would. I was offered 3 different delivery dates to choose from and my oven arrived safe and sound on Saturday. Excellent service all round. I would recommend them and use them again.
Better Service than most other companies
Ordered a De-Dietrich induction hob from Appliance Planet, the cheapest by far. Hob was delivered within 2 days. I needed a VAT receipt to claim my free set of saucepans from De-Dietrich so I emailed Appliance Planet at 10.10pm and received the receipt within 15 minutes at this time of night. That is dedication for you. What a shame other companies are not as efficient. Great service, Thanks Appliance Planet
very helpful company!
I was very impressed with the way my order of a fridge freezer was handled. I phoned up as i needed a fridge freezer urgently because our old one broke down. I was given a few options and although they had limited amount in stock they had good products. I paid for it over the phone and booked delivery immediately, all in space of 10 mins.
Very happy!
Top quality service
I ordered a glass canopy cooker hood as AP offered the best price and had it in stock. When it was delivered - guess what - the glass was in a thousand pieces. Later noticed that it looked though the box had been bashed in transit. Unfortunately, I hadn't opened the box on delivery and had signed for it. AP sales staff very understanding. I emailed photo as requested and received a replacement swap in a few days. Both of the sales team I spoke to in getting this sorted were very helpful. Top marks for customer service. The moral of the story is to open any expensive or possibly fragile item in front of the delivery driver.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








