A massive shout out to Joe Phillips and all the team at A.P Morgan Redditch and all the people from other teams that have helped make this process so smooth and comfortable and for ALWAYS going the ex... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Both Estate agent & House owner were really knowledgeable, I would need to pop a modular building within the property so would like to come back to see where the best place for this would be.. also we... See more
Company replied
We had the pleasure of viewing a property with Shana from AP Morgan, she was fantastic from start to finish. She was warm, welcoming and made us feel completely at ease throughout the viewing. She too... See more
Company replied
Really supportive and informative viewing of a property. I didn’t feel pressured at all during the viewing and the Jacqui helped with all my queries. Jacqui remained positive and helped me compare wit... See more
Company replied
Company details
- Real Estate Agency
- Apartment Rental Agency
- Property Management Company
- Real Estate Agents
- Real Estate Appraiser
- Real Estate Rental Agency
Written by the company
AP Morgan are multi-award-winning, leading independent estate and letting agents with offices across the West Midlands. We strive to provide a professional, transparent, and personal service by blending the latest cutting-edge technology & highly trained staff with good "old-fashioned" values. We pride ourselves on being a close-knit team of property professionals that are proud of the areas we live in throughout the West Midlands, and have built our team in order to provide the best possible service to local customers.
Contact info
8 Market Place, B98 8AA, Redditch, United Kingdom
- 01527406956
- hello@apmorgan.co.uk
- www.apmorgan.co.uk
4.9
Excellent
4K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ilene was very helpful & everything…
Ilene was very helpful & everything went as planned.
23 June 2026
Unprompted review
Reply from AP Morgan
Thank you for your lovely feedback, P. Williams! We're so pleased to hear Ilene was helpful and that everything went smoothly as planned.
Viewing
Laura was very welcoming and informative and we didn’t feel at all rushed.
27 June 2026
Unprompted review
Reply from AP Morgan
Thank you for your kind feedback, Mary! We're delighted to hear Laura was welcoming, informative, and made your viewing feel relaxed and unhurried.
Laura was lovely and really friendly
Laura was lovely and really friendly. Over all a good experience but would have preferred a bit more time to take in the property hence 4 stars. We had 15 minutes. The property had big potential for us
27 June 2026
Unprompted review
Reply from AP Morgan
Thank you for your feedback! We're delighted to hear Laura was so friendly, and we appreciate your comments about the viewing time we'll be sure to take this on board.
It was lovely to meet laura today at…
It was lovely to meet laura today at banners lane , had a second viewing laura showed me around answered all my quuestions and made me feel very comfortable
27 June 2026
Unprompted review
Reply from AP Morgan
Thank you for your lovely feedback, Kerrie! We're so pleased to hear Laura made you feel comfortable, answered all your questions, and provided such a positive viewing experience.
Ap morgan were always there if I needed…
Ap morgan were always there if I needed to speak with anyone. They were always professional at all times and kept me informed. Ilene especially as she was dealing with the sale of the property, and was always a phone call away if needed advice.
27 June 2026
Unprompted review
Reply from AP Morgan
Thank you for your wonderful feedback, Lynn! We're delighted to hear Ilene and the team kept you informed and provided such professional support throughout your sale.
Wiewing staff very polite,and service…
Wiewing staff very polite,and service staff very friendly and quick
27 June 2026
Unprompted review
Reply from AP Morgan
Thank you for your kind feedback! We're pleased to hear our viewing and service teams were polite, friendly, and provided a prompt service.
Very friendly and showed a real…
Very friendly and showed a real interest in my questions.
27 June 2026
Unprompted review
Reply from AP Morgan
Thank you for your kind feedback, Richard! We're delighted to hear the team was friendly and took the time to genuinely answer your questions.
Both Estate agent & House owner were…
Both Estate agent & House owner were really knowledgeable, I would need to pop a modular building within the property so would like to come back to see where the best place for this would be.. also we are not certain on where cars get into the back etc hang fire we will get in touch, but massive thank you both x
22 June 2026
Unprompted review
Reply from AP Morgan
Thank you for your lovely feedback, Simon! We're so pleased to hear you had a positive viewing experience, and we'd be happy to welcome you back when you're ready for another visit.
Shaana Qureshi was very helpful and…
Shaana Qureshi was very helpful and welcoming, it was a great overall viewing experience.
22 June 2026
Unprompted review
Reply from AP Morgan
Thank you for your kind feedback, Zain! We're delighted to hear Shaana was welcoming and helpful, making your viewing such a positive experience.
Fantastic experience
Had a really good experience with AP Morgan of Longbridge, selling our Rednal home. Max Mason was our first point of call, and he was fantastic. Kept us updated all the way through. He answered any questions we had, and was ready with good advice. It was a long process, and he worked very hard for us. It was fitting that he was there when we handed the keys in. We would highly recommend AP Morgan, Longbridge, and Max, and wish him and the team all the best. Definately 5 stars from us!
14 November 2025
Unprompted review
Reply from AP Morgan
Thank you for your wonderful feedback, Diane! We're delighted to hear Max and the Longbridge team provided such great support throughout your sale, and we'll be sure to share your kind words with them.
House viewing with Jacqui
We were shown round a property by Jacqui from AP Morgan Bromsgrove. She was so helpful and answered any questions we had. She didn’t rush us at all and encouraged us to take multiple looks round the rooms as well as stopping to have a chat with us about our situation with buying etc. thank you Jacqui!
17 June 2026
Unprompted review
Reply from AP Morgan
Thank you for your lovely feedback, Meg! We're delighted to hear Jacqui made your viewing so relaxed and informative, and we'll be sure to pass on your kind words to her.
As it was my first viewing experience…
As it was my first viewing experience in the UK, I was a bit nervous but Jacqui Brooks was there to help me. She was nice, patient, and professional.
17 June 2026
Unprompted review
Reply from AP Morgan
Thank you for your kind feedback, Mohammad! We're delighted to hear Jacqui made your first viewing experience in the UK comfortable, supportive, and professional.
I have lived in a rented a p Morgan…
I have lived in a rented a p Morgan property for over 5 years, have never known such a bunch of unprofessional dodgy agents, never reply to calls, totally useless I would never use out of my choice
15 June 2026
Unprompted review
Good first impression
Today house viewing was with Mrs Shaana. She arrived on time, was kind and knowledgeable, with professional approach and took her time to allow us to have a proper view around the property.
15 June 2026
Unprompted review
Reply from AP Morgan
Thank you for your kind feedback, Lenka! We're delighted to hear Shaana was punctual, knowledgeable, and gave you the time you needed to view the property properly.
Reply from AP Morgan
Thank you for your lovely feedback, Umair! We're delighted to hear Shaana was brilliant, and we'll be sure to share your kind words with her.
Polite lady and nice show around of the…
Polite lady and nice show around of the house which we really liked.
13 June 2026
Unprompted review
Reply from AP Morgan
Thank you for your kind feedback, Clare! We're pleased to hear you enjoyed the viewing and that the team provided a polite and welcoming tour of the property.
Shout out to Jacqui, Chris and everyone at AP Morgan
Had a viewing today with Jacqui and she was very friendly and easy to talk to which made it enjoyable. I fell in love with the property I saw and also spoke to Chris at the office to put in the offer which has been accepted so big thanks to both! I also spoke to another chap in the office with a few questions who I think was called Jack(?) who was very nice and friendly and helpful too so all in all I’m extremely happy that AP Morgan are the estate agents for the purchase! I’m a first time buyer so anything to make me feel easy about the process is welcome since I’ve never done this before and it’s terrifying and extremely exciting all at once!
13 June 2026
Unprompted review
Reply from AP Morgan
Thank you for your wonderful feedback, GemStar! We're delighted to hear Jacqui, Chris, and the wider team made your first-time buying experience feel easier and so positive, and we'll be sure to share your kind words with them.
House viewing kings norton
Shaana was very pleasant and knowledgeable. Lovely attitude and informative. Would highly recommend
13 June 2026
Unprompted review
Reply from AP Morgan
Thank you for your kind feedback, Salina! We're delighted to hear Shaana was pleasant, knowledgeable, and provided such an informative viewing experience.
Jacqui was so friendly and really took…
Jacqui was so friendly and really took the time to show us round the property we were viewing
10 June 2026
Unprompted review
Reply from AP Morgan
Thank you for your kind feedback, Grace! We're delighted to hear Jacqui was friendly and took the time to show you around the property properly.
All good now thanks to Grace in rentals
All good now thanks to Grace in rentals
Phil R
9 June 2026
Unprompted review
Reply from AP Morgan
Thank you for your kind feedback, Philip! We're pleased to hear Grace in the rentals team was able to help and get everything sorted for you.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.