Anglian Home Improvements - Windows, Doors & More Reviews 

Andy and Craig were excellent, very helpful and informative.

A smooth, professional experience from start to finish. Steve Roden was brilliant with previous surveys and advice - which kept me as a customer. Trudy Holmes kept everything organised. Roger Puckey and Steve Warren were helpful on initial visits, and Nicholas East designed exactly what the room needed.On site, Nick Bowrah made a great first impression — but the standout was Chris Pierce. His craftsmanship, professionalism and attitude were exceptional. I’d request him again without hesitation.Everyone was respectful, polite and a credit to Anglian. The product quality and guarantees give real peace of mind. Highly recommended.

When I contacted the installation team at Anglian they were very friendly and helpful, I was really well informed about the process for my windows and front door.
The scaffolding team on arrival and collection were also very polite and professional.
I had Alan & Alan from their Eastbourne branch fit 4 windows, 2 lintels and a new front door over 2 days. They were both very friendly and polite, They worked consistently as well as being very respectful of our home, children ands dogs.
I am very happy with their work and the quality of the finished products. I would recommend both Alans for their work.

Used Anglian to replace our roof guttering and suffit. Very pleased with the service men Mike & Laurie who did a great job and completed ahead of schedule.The works went hitch free and safely & also happy with the 10 year warranty cover if ever needed. Louise at the office was also very helpful with the planning of the works so everything happened on schedule. Thank you very much

Fantastic product well made and fitted

Superb communication, quality of product and the installation was seamless. Each element from the initial doorstep knocking to fitting was done by well qualified people who communicated well and the installers were brilliant.

One of our windows cracked in the boiling heatwave in early July. We contacted Anglian straight away and were told to wait for a response from their “regional team”, it is now almost September and despite constantly chasing them, we have heard absolutely nothing. A total disgrace

Engineer was very knowledgeable and polite did everything that needed to be done can't fault anything

Communication throughout the process was great. The finished installation was also very good. Anglian Home Improvements products may not be the cheapest but often you get what you pay for. If I ever have a problem I'm confident they will be around to fix it.

Both our initial meetings with the salesman Julian and Nicholas, the consultant went well, and inspired confidence in themselves and the product. We were happy with the quote, and even more so when we added a third panel at the consultation stage, for which there was no additional charge! Due to them having a cancellation, they were able to bring the installation date forward, which was also helpful. The sole fitter arrived at 7.30 for his 8.00 appointment time, and he got straight on with the work. Brian was extremely efficient and clean in his working, explaining the small technical differences from our previous porch, and he left just after 11.00. Remarkable!
I noticed a very minor scratch on the letterbox, which he noted for a replacement to be fitted. A week later, their engineer arrived, and within 15 minutes, he had replaced the letterbox, and sorted a minor issue of the door rubbing against a corner of the frame, when opening and closing the door.
He made it very clear that the product carries a 10 year guarantee, and we should contact them immediately in the event that any other issues arise.
We were very happy with the four staff we met on site, and the support ladies, Hayley, Eloise and Amanda, were a pleasure to deal with both on phone and email.
Needless to say, we are very pleased with the result.

Really impressed with their service from beginning to end. Each visit was by a knowledgeable and professional person who guided me through the options and how installation would work. They arrived promptly on instillation day and ensured I was fully satisfied before taking payment. Highly recommended.

We had new front and back doors fitted. Both Andy and Craig the engineers did grest job and installed them quickly and efficiently. Good experience. Thanks

Anglian have set themselves apart with a quality and modern windows product, excellent installation, and great customer service. I immediately went back after having my windows installed for two of their other services.

I had a door fitted which I was very pleased with.
The fitter was on time and fitted the door with out any drinks, even though one was offered.
Very good

It was very easy to contact them and arrange for initial appointment. Starting from the initial appointment to the installation it was done in the time frame that was given to me. The installer was very professional and left the place as clean and tidy as it was before. Payment was very easy and I am very pleased with the whole experience which was stress free.

From the quote to the installation we received nothing but high quality service from Anglian.

Robin Harrison came to our home and talked us through theAnglian product, he was not pushy he believed in the product he was selling and let us choose.

Communication from the surveyor was clear and precise.

Rob and Luke installed the windows, they were very professional, friendly and worked from the moment they arrived until they finished the job.

The windows look great and up until the writing of this review we are very happy with product we were sold.

We can't comment on how well the windows will fair against the wind and the rain of winter but we feel that from the service we have received so far we will not be disappointed.

I just wish we had used Anglian to install our front door two years ago which has never been right, we will always use Anglian in the future and if they still work there I will request Rob and Luke to install!

Stop knocking on people's doors trying to peddle your wares

I regret choosing Anglian to replace my downstairs windows and doors but after 3 and a half hours of sales talk i signed up thinking that i would get a superior product and service despite knowing that i was paying more than other companies would have charged.
There was confusion from the start of the installation with the installer disappearing at regular intervals and even not turning up on some days. He was lacking in communication skills and although his work was ok he was very slow and didn't finish the work on time.
I had to phone Anglian numerous times to find out what was happening and was given promises that someone would call back or come and finish the job.
I negotiated a small discount but "only if i paid today".
It seems as if once they have your money they can neglect their responsibilities.
I have received at least 10 calls asking me if i would consider using Anglian in the future. Despite my emphatic NO i still continued to receive calls.
I am very dissatisfied with the service i have received and would definitely NOT recommend anyone using Anglian Home Improvements.
The whole experience has tainted my enjoyment of having new windows and doors . There are still a few minor outstanding finishing touches that need doing but i cannot face contacting Anglian yet again to be fobbed off with more broken promises. At the age of 67 I still "live and learn".

Terrible experience with AHI!! They promise you that they are the best in the business, absolute joke!! Didn’t install new windows on the date promised!! No communication from them, I had to do all the chasing!!Emails and phone calls not answered. Disgusting attitude from call centre staff. They actually shouted at me. Terrible mistake I made by going with them. Over 2 months since this has happened and nothing from AHI they treat you like dirt once they have your money, they don’t give a stuff about customer satisfaction, it’s all about getting your money!!! Zero out of 10 for the whole experience!!

Tomasz came today to replace a damaged window seal under warranty. He arrived exactly on time, was very friendly and professional, and completed the repair quickly and efficiently.
It was a really straightforward and positive experience from start to finish. Very pleased with the service and especially with Tomasz — thank you!