Amazon Reviews 

no ethics, no moral! people are not your slaves!!! institution that needs to go down!!!

Item dumped in plain view. gone.

Amazon make it very difficult to resolve issues with an account. My account was closed due to suspicious activity. I receied a message to state the account was on hold and a specialist team would contact me in 24 hours. I was not contacted and it is impossible to contact Amazon Customer Services because my account was closed. I managed to get thrrough to t
Amazon Business but after numerous calls an emails Amazon has not responded or done anything to reinstate my Prime account which I pay upfront and is in credit.

Amazon obviously do not care about customer service. If a problem cannot be corrected via tgeir auto response system then they are happy to steal your money knowing the customer has no recourse. My advice do not sign up to Prime. Amazon can cancel your account with no refund.

I paid for prime delivery for some party favours last minute with guarantee that I would receive it the next day as I had ordered before 1pm but unfortunately it was delivered the following day with no reason or apology. Disappointed.

My experience was great because amazon provides a professional work environment clear processes and opportunities to learn new skills.the company does well in focusing on customers using technology effectively and encouraging employees to improve their performance.i also appreciate the structured approach to work and the variety of opportunities available.overall amazon has a fast-paced environment that can help employees develop professionally one are that could be improved is maintaining a better balance between productivity expectations and employee well being

Worst support ever, didn’t get my package in time, it’s stuck for 3 month, tried call and email support but I only get AI answers, no real human on their end

Have about 20 items of subscribe and save but over last 6 months deliveries have become unreliable ,last straw was expecting about 8 items today ,had a msg at 11.45 to say 8 stops away,as wasn't far away went back home,then delivery van went past my house and msg changed to making few more deliveries before you and finally got delivery at 5pm and some items missing which one unavailable and 2 will be delivered next day this has been like this for a while,but today is last time have cancelled all my subscribe and save items will shop elsewhere

I received a package today with the packaging already opened; I had bought electrolytes for rehydration, but the courier delivered the package already open and empty—and even took a photo confirming delivery, despite it being empty and unsealed. I am very disappointed; they are unreliable, and I do not recommend them.

I shop Amazon often and I don't have a problem with my purchases or delivery. What I'm upset about is the fact they took away my ability to leave reviews without explanation. I emailed appeals-reviews@amazon, several times with no response. I have been a faithful customer for 10 years and they still won't reinstate my ability to leave reviews. I feel like they have taken away my rights to voice my opinion about my purchases.

Amazon has become pathetic - especially on delivery. I was a Prime Member but have cancelled because Amazon does not provide me with what I pay for.

This company is a scam!!!
The website offers goods at a huge discount; the money paid and the buyer’s bank confirmation are held up by Amazon and not refunded. Then, after many days of correspondence, they offer to cancel the transaction but do not refund the money, and suggest making a new purchase—but this time without the discount. The discount disappears from the sales platform immediately. In this case, they try to get the buyer to place another order, whilst there are already two amounts on the Amazon account. I advise against cancelling the order; instead, contact your bank and lodge a complaint with Amazon for a refund and compensation. This will force senior managers to take a closer look at the sellers they allow onto this platform and prevent fraud. Or is this deliberate behaviour on the part of amazon.fr? Be careful and stay vigilant. My second piece of advice is: do not make a single payment for different items, especially if they are heavily discounted. As these may be from different sellers, and one of them could be a fraudster, you risk losing all your orders, as the money is blocked against all of them. I was very upset to have fallen into such a trap. However, I have lodged a complaint with my bank and am hoping for a positive outcome.

Subject: Unresolved System Code Failure – Handheld Unit 79b901

Please accept this formal notification regarding an ongoing technical failure affecting parcel dispatch and commission accounting at our retail location.

The primary access code registered to handheld unit 79b901 is non-functional and fails to execute outbound scans. Separately, code 36524B—which was previously provided by a delivery driver—works for driver-level functions, but customer pickup codes still don't work. Despite previous escalations, Amazon Support has failed to resolve this code discrepancy, rendering the handset unable to perform customer outbound scans.

To ensure proper operational compliance and safeguard our contractual entitlements, please update our account records immediately with the correct operational scanning code.

Being a local corner shop, maintaining customer goodwill requires us to release verified parcels to known local residents upon request. However, because the device cannot process customer scans, these handovers remain unrecorded in the system. Consequently, the store is unable to claim its rightfully earned retail commission for these dispatches.

Please update our system profile with the active code without delay to restore scanning functionality and ensure accurate commission allocation.

We have reached our limit with Amazon’s complete neglect. Delivery drivers are hostile over code failures, dumping fake statuses like "business closed" during our explicit 9 AM–9 PM daily hours, and leaving us to face the customers, who don't understand why we as the store can't take their parcels when they are at work and its safer to get it delivered in the shop.

Check code 36524B in your system immediately. It worked when a driver gave it to us previously, but we stopped using it because your support insists on using the other broken code. We are officially done doing charity work for your customers and fixing driver issues on your behalf. We need code 36524B verified and this entire mess resolved —no more canned responses.

After paying £999.00 for a fridge freezer that did not work on the Saturday 12th September 2026 I turned to Amazon for help on Sunday 13th September.

They supplied me with an American Style fridge freezer for £549 and delivered it on Monday morning 14th September 2026.

That’s it simple but brilliant.

Supplier sending a product that doesn't work.
Return, 15 days later, no news, return status indicating impossible to refund.
Hotline completely useless.
Still awaiting to be refunded.
Very poor experience.
Amazon should better qualify its suppliers & better improve its customer service in case of a problem.
Being located in Luxemburg or Ireland may help them to do some dumping on European products & offer better prices but their customer service and base of suppliers are both not at the level...
I won't buy from them anymore as I am fed up being placed in this position with crap suppliers.
Now we are on commercial warfare with american products, I am keen to encourage & defend EU interests i/o foreign multinational ones...

I don't usually review businesses good or bad. However, due to the sensitive package I felt like I was obligated to..

I received a box of needles for my testosterone injections and they were left outside my door. It's absolutely disgusting, anybody could've picked these up. Delivery wise amazon is getting worse, deliver whether you are in or not and you have to find your parcel. Would not recommend.

Amazon is sadly getting bad about things not getting here when they say.
They say order now and we'll get it to you the next day.
But the next day they are like sorry not coming till the next day.
Please amazon get better about that.
This is one of many times my packages have been delayed after amazon said it will be delivered on this date.

if you purchase an article in marketplace endorsed by amazon "amazon s choice" then you have an issue with it (commercial guarantee of 2 years) well you are on your own, if the seller does not accept your claim, amazon says hop hop not my responsibilities it is only a market place. appauling

Do not purchase a Amazon Five TV! It's controls what you watch and makes it difficult for you to watch antenna TV channels.

I ordered an item on 30th August. Amazon.fr promised to deliver it on the 1st September 2026. I specifically asked for it to be sent to me by the Post Office.
I live in a small village that has a Post Office which is located 100 metres from my house. Parcels sent to me by the Post Office arrived on time, every time.
Howerer, this parcel Tracking ID: 51005313273731440 was sent to me by Colis Prive. I have had very bad deliveries by Colis Prive, all from Amazon. In this instance, this parcel was delivered at 9 pm on the 4th September instead 1st September, as promised by Amazon. The parcel was left at night on the doorstep, I know this because I have a system that takes a photo every time someone rings the bell. Nobody rang the doorbell or called me on the mobile to tell me they were leaving the parcel outside the door, which is straight on the road. Had I not looked out until the morning, the parcel might have been gone.
I have written to Amazon a number of emails about Colis Privé; every time I order, I specify delivery by the Post Office.
BUT AMAZON DOES NOT LISTEN. BLAMING THE SYSTEM. THE SYSTEM IS WRITTEN BY HUMANS, SO WHY CAN IT NOT BE AMENDED?

I have left reviews for Colis Prive too. But they do not care, naturally, because they continue with bad service.

I ordered a printer and ink from Amazon. Amazon recommended the ink as appropriate for the printer. I purchased from Amazon at the same time. Printer comes with starter pack. Installed new ink purchased from Amazon when starter ink finished, and it was not compatible. We called to return or exchange for appropriate ink for the printer, Amazon refused, said it was after the return window, no manager or any one would make an exception since the ink ran out after the return window. What? I should have thrown the ink out early to ensure the ink Amazon recommended worked? ??? Why would I assume otherwise. $107.00 I am out. for no reason. Amazon sucks, takes advantage of small business and the individual consumer. Never again. We are done with them. they aren't cheaper, they are not always faster, and I get better service with brick and mortar then their superior bullshit.